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Remote Empathetic Listener Jobs in Boston, MA (NOW HIRING)

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Remote Empathetic Listener information

What is a remote empathetic listener?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

What does a remote empathetic listener do?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

What are the key skills and qualifications needed to thrive as a remote empathetic listener?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

Can I get paid to be a remote empathetic listener?

Remote empathetic listeners can be paid through roles such as online counseling, mental health support, or customer service positions that require active listening skills. These jobs often involve remote work platforms, and pay varies based on experience, certification, and the organization. Some roles may require training or certification in counseling or communication skills.

How do I become a remote empathetic listener?

To become a remote empathetic listener, develop strong communication skills, active listening abilities, and emotional intelligence. Practice patience, maintain a non-judgmental attitude, and use tools like video conferencing to connect effectively with others. Training in counseling or active listening techniques can also enhance your skills for remote work.

What are popular job titles related to Remote Empathetic Listener jobs in Boston, MA?

For Remote Empathetic Listener jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Empathetic Listener jobs in Boston, MA look for?

The top searched job categories for Remote Empathetic Listener jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Empathetic Listener jobs?

Cities near Boston, MA with the most Remote Empathetic Listener job openings:

Remote Empathetic Listener jobs near you
Infographic showing various Remote Empathetic Listener job openings in Boston, MA as of August 2026, with employment types broken down into 3% As Needed, 77% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Full-Time Licensed Mental Health Counselor (Remote, Outpatient Setting)

Summer Spring Psychotherapy Center

Lynn, MA • On-site, Remote

$70K - $100K/yr

Full-time

PTO

Posted 4 days ago

Job description

Position Overview

The Summer Spring Psychotherapy Center is actively seeking a dedicated and compassionate Licensed Mental Health Counselor (LMHC) to join our team in a full-time, remote capacity. This position offers the opportunity to support individuals on their journey to improved emotional health and wellness, while also offering a competitive salary range of $70,000 to $100,000 annually, along with a sign-on bonus.

About the Organization

At the Summer Spring Psychotherapy Center, we believe in empowering individuals to lead fulfilling lives. Our mission is to provide comprehensive mental health services that cater to emotional wellness, substance use recovery, developmental disabilities, acquired brain injuries, and many other areas. Our approach places respect, integrity, and compassion at the forefront, aiming to foster independence, community engagement, and a path to recovery for each person we serve.

Work Environment

This role will be predominantly remote, allowing for flexibility while ensuring effective engagement with clients through telehealth methods. Our outpatient office provides a supportive and collaborative environment where our therapists work closely with healthcare professionals, ensuring a cohesive approach to treatment. Despite the remote nature, we prioritize team-building activities and regular communication to maintain a strong organizational culture.

Key Responsibilities
  • Conduct comprehensive assessments and develop individualized treatment plans tailored to client needs while considering pre-crisis and crisis situations.
  • Collaborate with clients and their families to create behavioral guidelines and risk assessments aimed at reducing vulnerabilities and enhancing coping strategies.
  • Complete timely documentation, ensuring compliance with state regulations and company policies, including the use of evidence-based screening tools as dictated by the clinical team.
  • Engage actively in program development by participating in team meetings to discuss treatment strategies and positive behavior support plans.
  • Maintain a commitment to ongoing professional development, contributing to the accreditation process by participating in relevant training and supervision sessions.
Patient Population / Client Focus

Our clientele consists of diverse individuals facing a range of mental health challenges, including anxiety, depression, and substance use disorders. We specialize in delivering person-centered care, focusing on enhancing the overall quality of life for clients through tailored therapeutic interventions and support systems.

Qualifications
  • A Master’s Degree in Social Work, Mental Health Counseling, Counseling Psychology, Clinical Psychology, or a related discipline.
  • Completion of a full-time clinical internship in a mental health setting is mandatory.
  • Eligibility for licensure in the state of Massachusetts.
  • A valid driver’s license with a clean driving record is required.
  • Strong communication skills are essential, with the ability to build rapport quickly and foster trust with clients.
  • Exceptional listening skills paired with an empathetic approach while providing structured guidance.
  • Highly organized with an acute attention to detail to manage multiple client needs effectively.
Preferred Experience
  • Experience using telehealth platforms to deliver counseling services effectively.
  • Working knowledge of diverse therapeutic modalities and their application in various mental health contexts.
  • Exposure to collaborative care models and interdisciplinary teams in a mental health setting.
Compensation and Benefits

The Summer Spring Psychotherapy Center offers a competitive salary of $70,000 to $100,000 per year, with potential for productivity bonuses based on performance. Additionally, we provide a full range of benefits, including generous paid time off, sick leave, and opportunities for continued professional development, including supervision and mentorship.

Career Growth Opportunities

We are committed to the professional growth of our counselors, offering pathways to advancement through ongoing training, leadership opportunities, and the potential to take on specialized roles within our organization. Staff members are encouraged to pursue certifications and training in therapeutic modalities to enhance their skills and service delivery.

Why Join Our Team

Joining the Summer Spring Psychotherapy Center means becoming part of a compassionate team dedicated to making a difference in the lives of individuals seeking mental health support. We value innovative ideas and encourage a collaborative approach to care. Our inclusive workplace fosters creativity and respect, making this not just a job, but a fulfilling career.

Application Information

If you are a passionate and skilled Licensed Mental Health Counselor looking to join a supportive and dynamic organization, we invite you to apply now! We are an equal opportunity employer, and we celebrate diversity, ensuring a workplace free from discrimination.

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