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Freelance Remote Empathetic Listener Jobs in Springfield, MA

Vault Roofing

Inside Sales Specialist

Springfield, MA · Remote

$40K - $200K/yr

This is a remote position supporting Vault Roofing's New England markets. We strongly prefer ... Act as a trusted advisor to customers, actively listening to their needs and providing appropriate ...

Vault Roofing

Inside Sales Specialist

Hartford, CT · Remote

$40K - $200K/yr

This is a remote position supporting Vault Roofing's New England markets. We strongly prefer ... Act as a trusted advisor to customers, actively listening to their needs and providing appropriate ...

Vault Roofing

Inside Sales Specialist

Windsor, CT · Remote

$40K - $200K/yr

This is a remote position supporting Vault Roofing's New England markets. We strongly prefer ... Act as a trusted advisor to customers, actively listening to their needs and providing appropriate ...

All JobsEmpathetic Listener JobsFreelance Remote Empathetic Listener JobsFreelance Remote Empathetic Listener Jobs in Springfield, MA

Freelance Remote Empathetic Listener information

See Springfield, MA salary details

$29

$62

$71

How much do freelance remote empathetic listener jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for freelance remote empathetic listener in Springfield, MA is $62.32, according to ZipRecruiter salary data. Most workers in this role earn between $60.14 and $68.03 per hour, depending on experience, location, and employer.

Is empathetic Listener a legit company?

Empathetic Listener is a role that involves providing emotional support and active listening, often as a freelance or remote position. It is not a company but a job title or description for individuals offering empathetic listening services, which may require good communication skills and confidentiality. Job seekers should verify the specific employer or platform offering such roles to ensure legitimacy.

What is a Freelance Remote Empathetic Listener?

A Freelance Remote Empathetic Listener is a professional who offers emotional support and active listening services to clients via phone, chat, or video call, typically working independently and from any location. Their main role is to provide a safe, non-judgmental space for individuals to share their thoughts and feelings, while demonstrating empathy and understanding. Unlike therapists, empathetic listeners do not diagnose or provide medical advice but focus on supporting well-being through compassionate conversation. This service is often sought by people who need someone to talk to but may not require or desire formal counseling.

What is the difference between Freelance Remote Empathetic Listener vs Customer Support Specialist?

AspectFreelance Remote Empathetic ListenerCustomer Support Specialist
CredentialsNo formal certifications typically requiredOften requires customer service or communication certifications
Work EnvironmentRemote, flexible, project-basedRemote or on-site, company-specific
Industry UsageFreelance, mental health, coaching, support rolesCorporate, tech, retail, service industries
Search & Comparison IntentFocus on emotional support, listening skillsFocus on problem-solving, product knowledge

While both roles involve communication skills, Freelance Remote Empathetic Listeners focus on providing emotional support and active listening, often in a freelance capacity. Customer Support Specialists handle technical or product-related inquiries within organizations. The main difference lies in the nature of support—emotional versus technical—and the work environment, with the listener role being more flexible and freelance-oriented.

How to make $1000 a week remotely?

A freelance remote empathetic listener can earn $1000 a week by building a strong client base, setting competitive rates, and providing consistent, high-quality support. Success depends on experience, communication skills, and marketing oneself through platforms like Upwork or Fiverr, often requiring flexible scheduling and active outreach.

Can you really get paid to be an empathetic listener?

A freelance remote empathetic listener can earn income by providing emotional support or coaching through online platforms, often requiring strong communication skills and empathy. Payment varies based on experience, platform, and service type, with some earning per session or project. This role typically involves active listening, confidentiality, and sometimes certification or training in counseling or coaching techniques.

How to get a job as an empathetic listener?

To get a job as an empathetic listener, develop strong communication and active listening skills, often through training or certification in counseling or customer service. Experience in roles that require emotional intelligence and patience, along with a compassionate attitude, can improve your chances. Building a portfolio of relevant experience and demonstrating your ability to connect with others are also important steps.

What are the key skills and qualifications needed to thrive as a Freelance Remote Empathetic Listener, and why are they important?

A Freelance Remote Empathetic Listener should possess strong communication skills, active listening abilities, and often a background in psychology, counseling, or mental health training. Familiarity with secure video conferencing platforms, chat applications, and sometimes certifications in active listening or peer support are typically valuable. Emotional intelligence, patience, and non-judgmental attitudes help individuals excel in creating a safe and supportive environment for clients. These skills are vital for building trust, ensuring confidentiality, and effectively supporting people in need of someone to talk to.

How do Freelance Remote Empathetic Listeners typically manage boundaries and self-care when supporting clients virtually?

Freelance Remote Empathetic Listeners often encounter emotionally charged conversations, making it essential to establish clear boundaries and prioritize self-care. Successful listeners set scheduled availability, take regular breaks between sessions, and use debriefing techniques to process difficult interactions. Many also participate in peer supervision or seek professional support to maintain their own well-being. Creating a comfortable, private workspace and following best practices for confidentiality and digital communication further helps listeners maintain a healthy work-life balance.
What are the most commonly searched types of Remote Empathetic Listener jobs in Springfield, MA? The most popular types of Remote Empathetic Listener jobs in Springfield, MA are:
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What job categories do people searching Freelance Remote Empathetic Listener jobs in Springfield, MA look for? The top searched job categories for Freelance Remote Empathetic Listener jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Freelance Remote Empathetic Listener jobs? Cities near Springfield, MA with the most Freelance Remote Empathetic Listener job openings:
Freelance Remote Empathetic Listener jobs near you

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing

Hartford, CT • Remote

$18 - $19.50/hr

Full-time

Medical

Posted 12 days ago

Job description

Remote Customer Service Representative

Remote | Connecticut Residents Only

Pay: $18.00-$19.50 per hour
Schedule: Full-Time | Monday - Friday | 8:30 AM - 5:00 PM

No Cold Calling No Sales Paid Training

100% Remote

Connecticut Residents Only


Work From Home. Help Others. Grow With Expivia.

At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.


We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.


Why You'll Love Working at Expivia

100% Remote Position
Competitive Pay: $18.00-$19.50 per hour
Paid Training from Day One
Health Insurance Available
Paid Holidays
Supportive Leadership & Team Environment
Ongoing Coaching & Development
Career Growth Opportunities


What You'll Do

As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.


Your responsibilities will include:

  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.


What We're Looking For

We're looking for people who are:

  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.


Minimum Qualifications

  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.


Ready to Join Expivia?

If you're looking for more than just a job-if you're looking for an opportunity to make a difference while building a career with a company that values its employees-we'd love to meet you.


Apply today and start your next chapter with Expivia Interaction Marketing Group.

Apply