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Remote Employee Assistance Program Eap Jobs in Springfield, MA

HVAC Technical Support Specialist

Hartford, CT · On-site +1

$80K - $95K/yr

Job Summary The HVAC Technical Support Specialist is a remote/field based position provides pre ... HSA/FSA options and an Employee Assistance Program (EAP) * Paid time off, including vacation ...

Employee is not required to be in or near an office frequently and works from a designated remote ... Retirement Plans: select retirement and pension programs with potential for employer contributions

Lead Structural Engineer

East Hartford, CT · On-site +1

$100K - $132K/yr

Flexible Work Schedules (Hybrid or Remote, when possible) * Wellness Program for Physical and Mental Health * Lochner Cares Non-Profit 501c3 * Education and Training Assistance * Employee Assistance ...

Structures - Rail Project Engineer

East Hartford, CT · On-site +1

$78K - $105K/yr

Flexible Work Schedules (Hybrid or Remote, when possible) * Wellness Program for Physical and Mental Health * Lochner Cares Non-Profit 501c3 * Education and Training Assistance * Employee Assistance ...

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Remote Employee Assistance Program Eap information

See Springfield, MA salary details

$26.4K

$59.8K

$98.2K

How much do remote employee assistance program eap jobs pay per year?

As of Jul 31, 2026, the average yearly pay for remote employee assistance program eap in Springfield, MA is $59,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $74,700.00 per year, depending on experience, location, and employer.

What is a Remote Employee Assistance Program (EAP)?

A Remote Employee Assistance Program (EAP) is a confidential service offered by employers to support the mental health and well-being of their remote employees. These programs typically provide access to counseling, mental health resources, and support for personal or work-related issues via phone, video calls, or online platforms. EAPs can help remote employees manage stress, work-life balance, relationship issues, and other challenges, ensuring they remain productive and engaged while working from home. Access to these services is usually free for employees and completely confidential.

What are some common challenges faced by Remote Employee Assistance Program (EAP) professionals, and how can they be addressed?

Remote EAP professionals often encounter challenges such as maintaining strong client engagement in a virtual setting and ensuring confidentiality over digital platforms. Building rapport without face-to-face interaction can require additional effort, such as using video calls and active listening techniques. It's also important to stay updated on secure communication tools and adhere to privacy regulations. Regular virtual team meetings and peer support can help remote EAP specialists feel connected and supported while delivering high-quality care to clients.

What are the key skills and qualifications needed to thrive as a Remote Employee Assistance Program (EAP) Specialist, and why are they important?

To thrive as a Remote Employee Assistance Program (EAP) Specialist, you need a background in counseling, psychology, or social work, often supported by a relevant degree and professional licensure (e.g., LCSW, LPC). Familiarity with telehealth platforms, case management systems, and confidentiality regulations such as HIPAA is typically required. Strong active listening, empathy, and problem-solving skills help EAP specialists build rapport and effectively support clients remotely. These capabilities are crucial for providing timely, confidential support to employees facing personal and work-related challenges, ensuring well-being and productivity.

What is the difference between Remote Employee Assistance Program Eap vs Remote Mental Health Counselor?

AspectRemote Employee Assistance Program EapRemote Mental Health Counselor
CredentialsTypically requires certification in EAP or counseling, such as CRC or LPCRequires state licensure (e.g., LCSW, LMHC) and relevant counseling certifications
Work EnvironmentProvided by employers, often as part of employee benefits, working remotely or onsitePrimarily private practice or healthcare settings, working remotely or in clinics
Employer & Industry UsageUsed by organizations to support employee well-beingServes individuals seeking mental health support, often in healthcare or private practice

While both roles focus on mental health support, Remote Employee Assistance Program Eap professionals primarily work within organizations to assist employees, whereas Remote Mental Health Counselors provide direct therapy to clients. The main difference lies in their work setting, certification requirements, and target audience.

What job categories do people searching Remote Employee Assistance Program Eap jobs in Springfield, MA look for? The top searched job categories for Remote Employee Assistance Program Eap jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Employee Assistance Program Eap jobs? Cities near Springfield, MA with the most Remote Employee Assistance Program Eap job openings:

$58K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Job Location: Hybrid (United States)

Employment Type: Full-Time

About Summit Home Health & Hospice

Summit Home Health & Hospice is a Texas-based healthcare organization dedicated to enhancing the lives of patients and families through compassionate home health and hospice services. Our team is committed to delivering exceptional patient-centered care while maintaining the highest standards of clinical and operational excellence.

Summit Home Health & Hospice is seeking a detail-oriented and experienced Medical Billing Specialist to join our growing team. The Medical Billing Specialist will be responsible for processing medical claims, managing insurance reimbursements, resolving billing issues, and ensuring accurate and timely revenue cycle operations. The ideal candidate possesses strong knowledge of healthcare billing regulations, insurance verification procedures, and reimbursement processes within a home health or hospice environment.

Responsibilities

Prepare, review, and submit electronic and paper claims to Medicare, Medicaid, commercial insurance providers, and other payers.

Verify patient insurance eligibility, benefits, and coverage information.

Monitor claim status and follow up on unpaid, denied, or underpaid claims.

Investigate and resolve billing discrepancies and claim rejections.

Post payments, adjustments, and patient balances accurately within billing systems.

Communicate with insurance companies regarding claim submissions, appeals, and reimbursement issues.

Prepare and submit appeals for denied claims when appropriate.

Maintain accurate patient billing records and documentation.

Collaborate with clinical, intake, and administrative teams to ensure billing accuracy.

Generate billing reports and assist with revenue cycle analysis.

Ensure compliance with HIPAA, Medicare, Medicaid, and other applicable healthcare regulations.

Support month-end billing reconciliation and reporting activities.

Assist patients and families with billing inquiries in a professional and compassionate manner.

Requirements

High school diploma or equivalent.

Minimum of 2 years of medical billing experience.

Knowledge of Medicare, Medicaid, and commercial insurance billing processes.

Familiarity with CPT, ICD-10, and HCPCS coding standards.

Experience using Electronic Health Records (EHR) and medical billing software.

Strong attention to detail and organizational skills.

Excellent written and verbal communication skills.

Ability to work independently in a remote environment.

Compensation

Salary Range: $58,000 - $74,000 annually, depending on experience, qualifications, location, and demonstrated expertise.

Additional compensation opportunities may include:

Performance-based bonuses

Merit-based salary increases

Professional development reimbursement

Benefits

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Company Match

Paid Time Off (PTO)

Paid Holidays

Life and AD&D Insurance

Short-Term and Long-Term Disability Coverage

Employee Assistance Program (EAP)

Continuing Education and Professional Development Support

Remote Work Flexibility

Career Growth and Advancement Opportunities

Wellness Programs

Work Environment

Fully remote position available for qualified U.S.-based candidates.

High school diploma or equivalent.

Minimum of 2 years of medical billing experience.

Knowledge of Medicare, Medicaid, and commercial insurance billing processes.

Familiarity with CPT, ICD-10, and HCPCS coding standards.

Experience using Electronic Health Records (EHR) and medical billing software.

Strong attention to detail and organizational skills.

Excellent written and verbal communication skills.

Ability to work independently in a remote environment.

Medical, Dental, and Vision Insurance.

401(k) Retirement Plan with Company Match.

Paid Time Off (PTO).

Paid Holidays.

Life and AD&D Insurance.

Short-Term and Long-Term Disability Coverage.

Employee Assistance Program (EAP).

Continuing Education and Professional Development Support.

Remote Work Flexibility.

Career Growth and Advancement Opportunities.

Wellness Programs.

Work Environment.

Fully remote position available for qualified U.S.-based candidates.