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Remote Empathetic Listener Jobs in California (NOW HIRING)

AppFolio

CA · On-site

$23.50 - $28.80/hr

... by listening to customer needs during high-stress financial disputes, providing empathetic, clear ... * 1+ years of remote/hybrid work experience with a high rate of adherence to assigned shifts.

Feedly

Customer Success Manager

Redwood City, CA · Remote

... and listening attentively. * You have great communication skills (native English speaker or ... You are empathetic and care deeply about the success of the customer. * You are technically savvy ...

DAP Health

Patient Connection Agent

Escondido, CA · On-site +1

$23 - $24/hr

... empathetic customer service. Patience, active listening, and attentiveness to callers' needs are ... Remote work environments must meet HIPAA compliance standards; noncompliance may result in ...

Included Health

$35.43 - $50/hr

... remote care in a creative way ... The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs ...

Jacoby & Meyers

Senior Intake Specialist

Los Angeles, CA · Remote

$25 - $35/hr

Fully Remote Pay: $25.00/hour - $35.00/hour PLUS Bonus Incentive of 1K+ per Month (based on sign ... Empathetic, caring and persuasive communication skills * Conflict Resolution Skills: Ability to ...

Jacoby & Meyers

Senior Intake Specialist

Los Angeles, CA · Remote

$25 - $35/hr

Fully Remote Pay: $25.00/hour - $35.00/hour PLUS Bonus Incentive of 1K+ per Month (based on sign ... Empathetic, caring and persuasive communication skills * Conflict Resolution Skills: Ability to ...

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Remote Empathetic Listener information

What is a remote empathetic listener?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

How do you become a remote empathetic listener?

To become a remote empathetic listener, develop strong communication skills, including active listening and emotional intelligence, and practice patience and understanding in virtual interactions. Familiarity with video conferencing tools and maintaining a quiet, distraction-free environment can enhance your effectiveness in this role.

What does a remote empathetic listener do?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

What are the key skills and qualifications needed to thrive as a remote empathetic listener?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

What are the most commonly searched types of Empathetic Listener jobs in California?

The most popular types of Empathetic Listener jobs in California are:

What are popular job titles related to Remote Empathetic Listener jobs in California?

For Remote Empathetic Listener jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Empathetic Listener jobs in California look for?

The top searched job categories for Remote Empathetic Listener jobs in California are:

What cities in California are hiring for Remote Empathetic Listener jobs?

Cities in California with the most Remote Empathetic Listener job openings:

Remote Empathetic Listener jobs near you
Infographic showing various Remote Empathetic Listener job openings in California as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Remote job distribution.

Physical Therapist / PTA - Telehealth Intake (Remote)

Ignite Human Capital

San Rafael, CA • On-site, Remote

$45 - $60/hr

Part-time

Posted 22 days ago

Job description

Physical Therapist / PTA - Telehealth Intake & Patient Education (Remote)
Job Details
  • Job Type: Part-time / Per Diem (W-2)
  • Pay: $20.00/hr base + uncapped performance commission (Target Total: $45.00 - $60.00 / hour)
  • Expected Hours: ~20 hours per week (Flexible scheduling)
  • Location: Remote (Must reside in California or hold an active California PT/PTA license)
Benefits & Highlights
  • 100% Remote: Work from home with flexible scheduling.
  • Warm Inbound Leads: No cold calling-discovery calls are pre-booked directly onto your calendar.
  • Training & Autonomy: Comprehensive onboarding and call frameworks provided, with total freedom to bring your own authentic voice and style to every conversation.
  • Growth Potential: Expand your role as our boutique practice continues to grow.
Job Summary
Are you a licensed California Physical Therapist (PT) or Physical Therapist Assistant (PTA) who excels at patient education, empathetic listening, and connection, but wants a break from heavy hands-on patient treatment?
Pelvic Path Physical Therapy™ is seeking an articulate, warm, and professional Remote PT or PTA to conduct virtual Discovery & Intake Calls for prospective patients. You will serve as the welcoming, trusted first point of contact-providing clinical education, addressing hesitations, explaining our care model, and guiding prospective patients to schedule their comprehensive 1-on-1 evaluation with our clinical team.
Key Responsibilities
  • Conduct Educational Discovery Calls: Host pre-scheduled, non-diagnostic virtual consultations with prospective patients to discuss how pelvic health physical therapy can help their concerns.
  • Authentic Patient Engagement: Utilize our core call frameworks as a foundation, while adapting language to fit your own conversational style and genuine clinical voice-no robotic sales scripts.
  • Patient Education & Triage: Provide accurate, high-level education regarding pelvic health care (pregnancy, postpartum, bowel/bladder, pelvic pain, post-surgical) while maintaining strict scope-of-practice boundaries.
  • Lead Engagement & Nurturing: Reconnect with past inquiries, cancellations, and warm leads via phone, email, and text to guide them toward care.
  • EMR & CRM Tracking: Accurately log call notes, patient concerns, and follow-ups in our EMR platform to ensure a seamless transition to the evaluating clinician.
Scope of Practice & Compliance Safeguards
  • This role is designed for patient education, practice navigation, and clinical triage.
  • No Diagnostic Evaluations: Staff in this role do not perform diagnostic evaluations, formulate plans of care, or provide individualized medical treatment during intake calls. All diagnostic evaluations are conducted in-person/1-on-1 by our evaluating Physical Therapists.
  • Supervision: PTAs operating in this role work under the direct oversight and direction of a licensed California Physical Therapist in full compliance with Physical Therapy Board of California guidelines.
Qualifications & Requirements
  • Licensure: Active, unrestricted California Physical Therapist (PT) or Physical Therapist Assistant (PTA) License (Required).
  • Specialty Comfort: Comfortable discussing pelvic floor health (pregnancy/postpartum, bowel/bladder, pelvic pain, sexual wellness, post-prostatectomy) with warmth, empathy, and professional discretion.
  • Communication & Closing: Strong interpersonal skills with the ability to lead a caring, consultative conversation that helps hesitant callers commit to booking an evaluation.
  • Tech-Savvy: Proficient in navigating EMR systems, CRM tools, scheduling software, and Google Workspace.
  • Schedule: ~20 hours/week flexibility, with occasional evening availability based on patient booking trends.
About Pelvic Path Physical Therapy
We are a high-end, heart-centered boutique practice providing specialized 1-on-1 pelvic health care. Intentionally different from insurance-driven, volume-based clinics, we prioritize building deep human connections and helping patients feel safe, heard, and valued from their very first interaction.

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