In this role, you'll assist customers by answering questions, providing support, and ensuring a ... Respond to customer inquiries via phone, email, and online communication platforms * Provide timely ...
In this role, you'll assist customers by answering questions, providing support, and ensuring a ... Respond to customer inquiries via phone, email, and online communication platforms * Provide timely ...
Remote Customer Support Specialist
Arlington, VA ยท Remote
$17 - $23/hr
Remote Customer Support Specialist Hybrid Part time Arlington, Virginia, United States Description ... Respond to customer emails and chats. * Support distribution-related inquiries. * Provide order and ...
Remote Customer Support Specialist
Arlington, VA ยท Remote
$17 - $23/hr
Remote Customer Support Specialist Hybrid Part time Arlington, Virginia, United States Description ... Respond to customer emails and chats. * Support distribution-related inquiries. * Provide order and ...
Remote Support Technician, Journeyman
Arlington, VA ยท On-site +1
$43K - $54K/yr
Remote Support Technician, Journeyman Category: Service Desk / End User Services Main location ... assist you. Please note, this email address is only to be used for those individuals who need an ...
Remote Support Technician, Journeyman
Arlington, VA ยท On-site +1
$43K - $54K/yr
Remote Support Technician, Journeyman Category: Service Desk / End User Services Main location ... assist you. Please note, this email address is only to be used for those individuals who need an ...
Remote Support Technician
Mclean, VA ยท On-site +1
$66K - $109K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ...
Remote Support Technician
Mclean, VA ยท On-site +1
$66K - $109K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ...
Remote Senior Accountant
Richmond, VA ยท Remote
$75K - $85K/yr
Remote Senior Accountant - Small Business Tax & Accounting Job ID: 1045542 Date Posted: June 30 ... Advisory Support: Assist with budgeting and financial analysis to help clients understand their ...
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Remote Senior Accountant
Richmond, VA ยท Remote
$75K - $85K/yr
Remote Senior Accountant - Small Business Tax & Accounting Job ID: 1045542 Date Posted: June 30 ... Advisory Support: Assist with budgeting and financial analysis to help clients understand their ...
Remote Support Technician
Mclean, VA ยท On-site +1
$66K - $109K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ...
Remote Support Technician
Mclean, VA ยท On-site +1
$66K - $109K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ...
Remote Committee Support Specialist (Junior) Bid Role
VA ยท On-site +1
... to assist customers and clients. - Type or generate letters and other documents as necessary ... email, letters, etc.). - Prepare and log outgoing and incoming shipments. - Ensure document control ...
Remote Committee Support Specialist (Junior) Bid Role
VA ยท On-site +1
... to assist customers and clients. - Type or generate letters and other documents as necessary ... email, letters, etc.). - Prepare and log outgoing and incoming shipments. - Ensure document control ...
Administrative Assistant (REMOTE)
Chantilly, VA ยท Remote
$18.50 - $24.75/hr
Provide administrative support for the Contract Officer Representative (COR) * Maintain open and ... Teams, email) and respond promptly to inquiries from internal team members, contractors, and ...
Administrative Assistant (REMOTE)
Chantilly, VA ยท Remote
$18.50 - $24.75/hr
Provide administrative support for the Contract Officer Representative (COR) * Maintain open and ... Teams, email) and respond promptly to inquiries from internal team members, contractors, and ...
Administrative Assistant (REMOTE)
Chantilly, VA ยท Remote
$18.50 - $24.75/hr
Provide administrative support for the Contract Officer Representative (COR) * Maintain open and ... Teams, email) and respond promptly to inquiries from internal team members, contractors, and ...
Administrative Assistant (REMOTE)
Chantilly, VA ยท Remote
$18.50 - $24.75/hr
Provide administrative support for the Contract Officer Representative (COR) * Maintain open and ... Teams, email) and respond promptly to inquiries from internal team members, contractors, and ...
Sales Development Representative
Virginia Beach, VA ยท On-site +1
$40K - $50K/yr
... email. * A reliable home/remote work setup and the self-discipline to run a high-volume desk ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Sales Development Representative
Virginia Beach, VA ยท On-site +1
$40K - $50K/yr
... email. * A reliable home/remote work setup and the self-discipline to run a high-volume desk ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Remote Support Engineer, Junior
Arlington, VA ยท On-site +1
Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... assist you. Please note, this email address is only to be used for those individuals who need an ...
Remote Support Engineer, Junior
Arlington, VA ยท On-site +1
Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... assist you. Please note, this email address is only to be used for those individuals who need an ...
Executive Assistant
Richmond, VA ยท Remote
$23/hr
Organize and maintain email inboxes and Outlook folders * Track action items, deadlines, and ... level remote executive and administrative support to growing businesses. This position is a ...
Executive Assistant
Richmond, VA ยท Remote
$23/hr
Organize and maintain email inboxes and Outlook folders * Track action items, deadlines, and ... level remote executive and administrative support to growing businesses. This position is a ...
Executive Assistant
Richmond, VA ยท On-site +1
$23/hr
Organize and maintain email inboxes and Outlook folders * Track action items, deadlines, and ... level remote executive and administrative support to growing businesses. This position is a ...
Executive Assistant
Richmond, VA ยท On-site +1
$23/hr
Organize and maintain email inboxes and Outlook folders * Track action items, deadlines, and ... level remote executive and administrative support to growing businesses. This position is a ...
... email support within Zendesk. You will become an expert in the StackAdapt advertising platform ... StackAdapt is a Remote First company. This position is open to candidates located in the United ...
... email support within Zendesk. You will become an expert in the StackAdapt advertising platform ... StackAdapt is a Remote First company. This position is open to candidates located in the United ...
Mid-Level Admin Support Specialist
Herndon, VA ยท On-site +1
$62K - $75K/hr
However, remote and offsite support may be considered. WORK CONTEXT Most AQD Government employees ... Perform administrative duties, which include monitoring internal general e-mail boxes and ...
Mid-Level Admin Support Specialist
Herndon, VA ยท On-site +1
$62K - $75K/hr
However, remote and offsite support may be considered. WORK CONTEXT Most AQD Government employees ... Perform administrative duties, which include monitoring internal general e-mail boxes and ...
Seasonal Customer Support Representative - Remote - Medicare $16-18/Hr
Hampton, VA ยท On-site +1
$16 - $18/hr
This role is remote, with the following locations excluded: OCONUS, Arizona, California, Colorado ... email, phone, and chat. Assist members with questions related to their current plan, explain the ...
Seasonal Customer Support Representative - Remote - Medicare $16-18/Hr
Hampton, VA ยท On-site +1
$16 - $18/hr
This role is remote, with the following locations excluded: OCONUS, Arizona, California, Colorado ... email, phone, and chat. Assist members with questions related to their current plan, explain the ...
Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote
Glen Allen, VA ยท Remote
$17.25 - $21/hr
... VA, 22546 (Remote) - The Financial Investigation support specialist is responsible for ... Additional Information Regards, Praveen Kumar, Sr. Recruiter ZILLION TECHNOLOGIES, INC Email ...
Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote
Glen Allen, VA ยท Remote
$17.25 - $21/hr
... VA, 22546 (Remote) - The Financial Investigation support specialist is responsible for ... Additional Information Regards, Praveen Kumar, Sr. Recruiter ZILLION TECHNOLOGIES, INC Email ...
Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote
Glen Allen, VA ยท On-site +1
$17.25 - $21/hr
... VA, 22546 (Remote) - The Financial Investigation support specialist is responsible for ... Additional Information Regards, Praveen Kumar, Sr. Recruiter ZILLION TECHNOLOGIES, INC Email ...
Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote
Glen Allen, VA ยท On-site +1
$17.25 - $21/hr
... VA, 22546 (Remote) - The Financial Investigation support specialist is responsible for ... Additional Information Regards, Praveen Kumar, Sr. Recruiter ZILLION TECHNOLOGIES, INC Email ...
Federal Health Delivery & Sales Intern
Arlington, VA ยท On-site +1
$17.25 - $23.25/hr
The intern will assist with lead generation, sales outreach, and administrative activities that ... Support business development efforts through outbound prospecting, including cold calls, emails ...
Federal Health Delivery & Sales Intern
Arlington, VA ยท On-site +1
$17.25 - $23.25/hr
The intern will assist with lead generation, sales outreach, and administrative activities that ... Support business development efforts through outbound prospecting, including cold calls, emails ...
Administrative Specialist (REMOTE)
Ashburn, VA ยท On-site +1
$23 - $29/hr
This is a REMOTE position with occasional travel to the DC metro area. US citizen or US Permanent ... Compliance Support: Assist with ensuring that all departmental activities comply with company ...
Administrative Specialist (REMOTE)
Ashburn, VA ยท On-site +1
$23 - $29/hr
This is a REMOTE position with occasional travel to the DC metro area. US citizen or US Permanent ... Compliance Support: Assist with ensuring that all departmental activities comply with company ...
Remote Email Support Assistant information
What is the difference between Remote Email Support Assistant vs Customer Service Representative?
| Aspect | Remote Email Support Assistant | Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, communication skills | Similar credentials, often with additional customer service training |
| Work Environment | Remote, home-based | Remote or in-office, depending on employer |
| Industry Usage | Common in tech, e-commerce, and service sectors | Widespread across various industries including retail, telecom, and finance |
| Job Focus | Handling email inquiries, providing support via email | Handling customer inquiries via phone, email, or chat |
The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.
Full-time
Posted 28 days ago
Job description
We're looking for a proactive and customer-focused Remote Support Specialist to join our growing team. If you enjoy helping people, solving problems, and providing outstanding customer service, we'd love to hear from you.
In this role, you'll assist customers by answering questions, providing support, and ensuring a positive experience throughout their journey. You'll work with clients in the travel and hospitality industry while helping deliver exceptional service in a fully remote environment.
- Respond to customer inquiries via phone, email, and online communication platforms
- Provide timely, professional, and accurate customer support
- Assist customers with service requests and travel-related questions
- Research information and provide appropriate solutions
- Maintain accurate customer records and documentation
- Follow up with customers to ensure their needs have been met
- Collaborate with team members to deliver a high-quality customer experience
- Follow company policies and service standards
- Excellent verbal and written communication skills
- Strong customer service and problem-solving abilities
- Ability to work independently and manage priorities in a remote setting
- Comfortable using computers, web-based applications, and communication tools
- Highly organized with strong attention to detail
- Positive attitude and willingness to learn
- Previous experience in customer service, hospitality, retail, administrative support, or the travel industry is helpful but not required
- 100% remote work opportunity
- Flexible scheduling options
- Comprehensive training provided
- Supportive and collaborative team culture
- Opportunities for professional development
- Be part of a growing organization serving clients in the travel and hospitality industry
If you're passionate about helping customers and want to build your skills in a remote, customer-focused role, we'd love to receive your application. Qualified candidates will be contacted regarding the next steps in the hiring process.