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Remote Email Support Assistant Jobs in Indiana (NOW HIRING)

$16.50 - $21.25/hr

The Arise ® Platform is an online portal that connects you to remote customer service ... channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...

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Remote Email Support Assistant information

What is the difference between Remote Email Support Assistant vs Customer Service Representative?

AspectRemote Email Support AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and finance
Job FocusHandling email inquiries, providing support via emailHandling customer inquiries via phone, email, or chat

The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.

What are the most commonly searched types of Remote Email Support jobs in Indiana? The most popular types of Remote Email Support jobs in Indiana are:
What cities in Indiana are hiring for Remote Email Support Assistant jobs? Cities in Indiana with the most Remote Email Support Assistant job openings:
Skillbridge Digital Advertising Recruitment Associate Specialist - Recruitment Marketing (for Mil...

Skillbridge Digital Advertising Recruitment Associate Specialist - Recruitment Marketing (for Mil...

Maximus

Fort Wayne, IN • Remote

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago


Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 287 frontline employees who took The Breakroom Quiz

229th of 424 rated business services


Job description

Description & Requirements

https://skillbridge.osd.mil/

Essential Duties and Responsibilities:

- Plan and implement a talent acquisition marketing and employer branding strategy to attract high-quality applicants.

- Responsible for developing and deploying integrated marketing campaigns including; crafting strategies, developing audience segments, building email nurtures, and measuring results.

- Create and implement strategies for building a talent network/talent community.

- Coordinate and advertise promote recruiting events.

- Serve as brand ambassador at various events, like virtual and on-site career fairs or on-campus recruiting events.

- Generate monthly updates for organization's leadership about on upcoming talent acquisition marketing initiatives.

- Create monthly reports on key talent acquisition marketing metrics.

- Suggest new ideas for improving candidate experience and engagement.

- Research marketing and advertising trends in the recruiting industry.

The Digital Advertising Recruitment Associate Specialist SkillBridge trainee will assist Maximus recruitment marketing teams in planning, executing, and optimizing digital recruitment campaigns. The trainee will support employer branding initiatives, recruitment event promotion, graphics creation, social media management, landing pages audits, copy-writing, digital ads management and reporting.

Minimum Requirements

- Bachelor’s Degree in related field.

- Equivalent combination of education and experience considered in lieu of degree.

Length of Program: 6 months

Total Number of Weeks: 24 weeks

Week 1-2

Orientation & Fundamentals Understand Maximus, recruitment marketing basics, and core concepts

Week 3-22

Campaign Planning & Execution Support planning and execution of recruitment marketing campaigns

Week 3-22

Content & Creative Collaboration Assist in developing marketing content and campaign assets

Week 3-22

Digital Advertising Platforms Gain hands-on experience with digital and social advertising platforms

Week 3-22

Email Nurtures Support creation and execution of nurture campaigns

Week 3-22

Recruitment Event Promotion Support promotion of hiring events across channels

Week 3-22

Performance & Analytics Learn tracking, reporting, and performance measurement

Week 3-22

Optimization & Testing Assist in campaign optimization and A/B testing

Week 3-22

Stakeholder Collaboration Work with recruiters and cross-functional partners

Week 3-22

Career Website Support Assist with landing pages and career site updates

Week 3-22

New Platforms & Tools Explore and support new tools and platforms

Week 3-22

Compliance & Brand Consistency Ensure alignment with brand and compliance standards

Week 3-22

Industry Research trends and competitive insights

Week 3-22

Continuous Improvement Identify and propose improvements

Week 23-24

Wrap-Up & Transition Final review, documentation, and program evaluation

#veteranspage #C0reJobs #LI-Remote #DODSkillBridge #SkillBridgeTAM

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

$0.00

Maximum Salary

$0.00


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