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Remote Email Customer Support Jobs in Remote, OR

Veeco Instruments, Inc.

Operations Finance Manager

OR · On-site +1

... customers to create the essential devices that drive the digital age, connect the world, and ... Support implementation and governance of product line costing structures in a high-growth ...

Comcentric, Inc

Be Seen First

Telecom Implementation Engineer

OR · Remote

$40 - $45/hr

Remote The Main Responsibilities · Proficient with OTDR testing and results analysis, EXFO ... external customers. · Maintain positive interaction between all governing authorities. · ...

New

EM Key Solutions Inc

Temporary AI Engineer

OR · On-site +1

... Remote, USA; potential for minimal ad hoc travel EMKS is seeking an AI Engineer to support the ... We adopt a customer-centric approach and proven management processes for every project we undertake.

EM Key Solutions Inc

AI Engineer

OR · On-site +1

... Remote, USA; potential for minimal ad hoc travel EMKS is seeking an AI Engineer to support the ... We adopt a customer-centric approach and proven management processes for every project we undertake.

INFICON

Senior Field Applications Engineer

OR · On-site +1

$85K - $120K/yr

Deliver on-site and remote technical training sessions to customer process, equipment, and operations teams. * Conduct data collection, analysis, and reporting to support customer process health ...

Kemira

Application Specialist, P&HS, North

OR · Remote

Supporting our value creation in services offering to our customers with the core target being to ... REMOTE Kemira is a global leader in sustainable chemistry for water-intensive industries. We ...

Kemira

Application Specialist, P&HS, North

OR · On-site +1

Supporting our value creation in services offering to our customers with the core target being to ... REMOTE Kemira is a global leader in sustainable chemistry for water-intensive industries. We ...

M&M Staffing

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Talent Acquisitions Recruiter - High Volume

OR · Remote

$25/hr

REMOTE (Should reside in the EAST COAST, US) * Schedule: Monday-Friday, 8:00 AM-5:00 PM (Eastern ... Customer Service Representatives * Merchandising Associates * Wireless Sales Representatives

New

Dynamic Solutions Technology LLC

JIRA Engineer

OR · On-site +1

$49.50 - $64.75/hr

This is a REMOTE position. Duties and Responsibilities: * Assess the current Jira Data Center setup ... Experience migrating and supporting Jira plugins (e.g., Jira Workflow Toolbox, Email This Issue ...

ASK Consulting

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Billing Specialist I (cur_88_51@curatelyai.net)

OR · Remote

$20/hr

Billing Specialist I Location: 100% Remote Duration: 5+ Months (possible extension) Pay rate: $20 ... Supports the execution of standard billing tasks relating to customer portal uploads such as:

Under Armour

Lead, Product Manager - Platform Services

OR · On-site +1

$125K - $165K/yr

This role translates business and customer needs into scalable services, drives cross-team ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...

Sapiens

Strategic Account Director

OR · On-site +1

Remote The Strategic Account Director is a senior, quota-carrying sales role responsible for ... support sales objectives. * Maintain accurate forecasting, pipeline management, and CRM hygiene in ...

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Showing results 41-60

All JobsEmail Customer Support JobsRemote Email Customer Support JobsRemote Email Customer Support Jobs in Remote, OR

Remote Email Customer Support information

See Remote, OR salary details

$10

$23

$57

How much do remote email customer support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote email customer support in Remote, OR is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.39 per hour, depending on experience, location, and employer.

What is the difference between Remote Email Customer Support vs Remote Live Chat Customer Support?

AspectRemote Email Customer SupportRemote Live Chat Customer Support
CredentialsBasic customer service skills, communication skillsBasic customer service skills, communication skills
Work EnvironmentResponding to customer emails asynchronouslyEngaging with customers via real-time chat
Employer & Industry UsageRetail, tech, service industriesRetail, tech, service industries
Search & Comparison IntentOften compared for remote customer support rolesOften compared for real-time support roles

Remote Email Customer Support involves handling customer inquiries through email, allowing for asynchronous communication. Remote Live Chat Customer Support provides real-time assistance via chat. Both roles require strong communication skills and are common in similar industries, but differ mainly in interaction speed and format.

What are some common challenges faced by remote email customer support, and how can they be overcome?

Remote email customer support representatives often encounter challenges such as managing high volumes of inquiries, maintaining clear communication without face-to-face interaction, and adhering to response time expectations. To overcome these, it's important to develop strong written communication skills, utilize templates effectively while personalizing responses, and stay organized with ticketing systems. Regular virtual check-ins with the team and ongoing training can also help address issues promptly and foster a supportive remote work environment.

What is a remote email customer support?

Remote Email Customer Support jobs involve assisting customers by responding to their inquiries, resolving issues, and providing information via email from a remote location. These roles require strong written communication skills, patience, and the ability to troubleshoot problems efficiently. Employees often work from home or another off-site location, using digital tools to access customer information and collaborate with team members. The role typically includes handling a high volume of emails, documenting interactions, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote email customer support?

To excel as a Remote Email Customer Support representative, you need strong written communication abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and email platforms like Zendesk or Freshdesk is typically required. Patience, problem-solving skills, and a customer-centric attitude help you stand out in this role. These skills ensure accurate, timely, and empathetic support, leading to customer satisfaction and brand loyalty in a remote environment.
What are popular job titles related to Remote Email Customer Support jobs in Remote, OR? For Remote Email Customer Support jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Remote Email Customer Support jobs in Remote, OR look for? The top searched job categories for Remote Email Customer Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for Remote Email Customer Support jobs? Cities near Remote, OR with the most Remote Email Customer Support job openings:
Remote Email Customer Support jobs near you

Operations Finance Manager

Veeco Instruments, Inc.

OR • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

About Veeco
You probably don't realize it, but what we do at Veeco touches the lives of every person, every day. It's a bold statement, but it's true. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.
We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world's leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.
We're looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.
Overview:
The Operations Finance Manager, reporting to the Sr. Director of Finance, is responsible for delivering financial analysis and insights to enable informed decision-making and drive operational and financial performance. This person will partner with the Business Unit Operations Leaders, focusing on gross margin, product costing, overhead, bill of materials, and inventory across the manufacturing footprint.
Responsibilities:
Gross Margin Analysis
  • Analyze cost of goods sold versus budget, forecast, and prior year; identify risks and mitigation actions that include detailed gross margin analysis by product line, with visibility into systems, installation, warranty, manufacturing cost, freight, rework, and other direct costs.
  • Track material cost reductions and operational margin improvements against targets.
  • Communicate effectively with leadership key drivers and recommend actions to improve profitability.

Product Costing & Forecasting
  • Support implementation and governance of product line costing structures in a high-growth environment.
  • Maintain forecasting models supporting production growth, including in-house and outsourced scenarios.
  • Align cost assumptions with operational plans, capacity, and supply chain strategies.

Overhead & Cost Management
  • Ensure appropriate application of manufacturing overhead across product lines and sites.
  • Monitor absorption, direct and indirect cost, fixed and variable cost, production variances; provide actionable insights.

BOM & Cost Structure
  • Provide oversight to validate cost accuracy and identify cost reduction opportunities for the BOM's.
  • Partner with Engineering and Supply Chain to align cost structures with sourcing and design changes.

Inventory & Forecast Alignment
  • Align inventory forecasts across product lines and regions.
  • Monitor inventory performance versus targets.
  • Identify risks and drive actions to achieve inventory and margin objectives.

Metrics, Performance & Process Improvement
  • Deliver KPI's on cost efficiency, manufacturing performance, inventory health, and margin.
  • Partner with finance and operations teams to improve forecast accuracy.
  • Drive improvements in costing, forecasting, and reporting processes.
  • Enhance profitability visibility through standardized reporting and analytics.
  • Support system and process improvements leveraging ERP tools (SAP preferred).
  • Perform ad hoc analysis supporting strategic and operational priorities.

Qualifications:
Bachelor's degree in finance or accounting is required; MBA a plus. 10 years of experience in manufacturing finance or cost accounting is also required. Advanced analytical and financial modeling capabilities (Excel required)
Knowledge, Skills & Abilities:
  • ERP experience required; SAP experience a plus
  • Strong understanding of US GAAP and manufacturing cost structures
  • Deep expertise in complex product costing and proven experience working in a global operations and supply chain environment
  • Technology systems manufacturing within the semiconductor industry, or related industry experience preferred
  • Strong business partnering and communication skills
  • Proven ability to drive process improvements and operational change
  • Strong organizational, analytical, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment

#LI-KB1
#LI-Remote
Salary and Benefits
The expected salary range for this position is $124,000-$160,000, plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay. If your salary requirements exceed the advertised range and you remain interested in Veeco, we encourage you to apply or email your resume to recruiting@veeco.com.
Other benefits include:
  • Medical, Dental, and Vision
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) with Company Match
  • Holiday, Vacation, and Sick Time
  • Flexible Spending Accounts (FSA)
  • Commuter Benefits
  • Life and Accident Insurance
  • Disability Insurance
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Identity Theft Remediation
  • Emergency Travel Assistance

Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities.
Notice to Applicants:
All communication about open positions and hiring will come from someone with a @veeco.com email address. You will always have multiple interviews and meet several team members (in-person or virtually) before we present an offer. We may also check references or conduct a background investigation as part of the offer process. We will never ask you for money for any reason, especially to send equipment or for pre-employment training. If you have any questions or concerns, or if someone has reached out to you and you think it might be a scam, please get in touch with us at recruiting@veeco.com.

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