Remote Email Customer Support Jobs in Remote, OR

Location: Remote, U.S. Preferred

Paravel Insights equips visionary and mission-driven organizations with strategic, creative, marketing, and digital solutions that elevate brand presence, strengthen engagement, and drive meaningful growth. Our collaborative team partners with organizations seeking to make a lasting impact through strategy, creative, digital marketing, and events.

Paravel Insights is seeking a highly organized and creative Marketing Coordinator to support the execution of email marketing and social media campaigns across multiple marketing initiatives and communication channels.

This role is responsible for managing email marketing in ActiveCampaign, coordinating social media content, writing compelling marketing copy, and supporting the successful execution of integrated marketing initiatives. You'll collaborate closely with marketing managers, designers, copywriters, and project managers to ensure campaigns are delivered on time and aligned with strategic objectives.

The ideal candidate is an exceptional writer, highly organized, and experienced in both email marketing and social media management. Hands-on experience with ActiveCampaign is required, along with the ability to manage multiple priorities in a fast-paced environment. Basic graphic design skills are a plus, allowing you to create or modify simple social media graphics when needed.

• Build, schedule, and manage approximately 5 to 7 marketing emails each month using ActiveCampaign.

• Create and maintain email templates, automations, lists, tags, and segmentation.

• Write compelling, on-brand email copy that supports campaign goals.

• Coordinate approvals and revisions with internal stakeholders.

• Test emails for quality assurance prior to deployment.

• Monitor email performance and recommend opportunities for optimization.

• Create and coordinate approximately 25-30 social media assets each month across multiple platforms.

• Write engaging social media copy tailored to campaign objectives.

• Create or edit basic graphics using Canva or Adobe Creative Suite.

• Schedule and publish social media content.

• Maintain content calendars and ensure deadlines are met.

• Monitor engagement and assist with performance reporting.

• Assist with planning and executing integrated marketing initiatives.

• Collaborate with designers, copywriters, and marketing managers to produce high-quality marketing materials.

• Maintain brand consistency across all digital communications.

• Support additional marketing projects and initiatives as needed.

• 2+ years of experience in marketing, email marketing, social media, or a related role.

• Hands-on experience using ActiveCampaign is required.

• Experience creating and managing email templates, automations, lists, tags, and segmentation within ActiveCampaign.

• Strong copywriting, editing, and proofreading skills.

• Experience managing business social media accounts.

• Excellent organizational and time management skills.

• Ability to manage multiple projects simultaneously while meeting deadlines.

• Strong attention to detail.

• Excellent written and verbal communication skills.

• Basic graphic design skills using Adobe Creative Suite.

• Experience creating social media graphics and short-form marketing content.

• Experience with Meta Business Suite, LinkedIn, or similar social media management platforms.

• Experience using project management software such as Asana.

• Experience working in a marketing agency or other fast-paced marketing environment.

• Familiarity with email and social media analytics.

We're looking for someone who is:

• A strong writer with the ability to create engaging, on-brand content.

• Highly organized and able to manage multiple deadlines with accuracy.

• Self-motivated and proactive in identifying opportunities to improve marketing efforts.

• Detail-oriented with a commitment to quality.

• Collaborative and enjoys working across creative and marketing teams.

• Adaptable and thrives in a fast-paced, growing organization.

Within the first few months, one will be be successfully:

• Managing 5 to 7 marketing emails each month in ActiveCampaign from creation through deployment.

• Coordinating the creation and publishing of approximately 25 to 30 social media assets each month.

• Writing polished, engaging copy for email and social media.

• Supporting integrated marketing initiatives across multiple communication channels.

• Helping keep projects organized, on schedule, and executed with excellence.

We value individuals who are aligned with Paravel's mission to serve visionary and faith-based organizations with excellence and integrity. Our team thrives on collaboration, humility, accountability, adaptability, initiative, and clear communication.

We're looking for someone who enjoys solving problems, supporting teammates, taking ownership of their work, and contributing positively to a fast-moving agency committed to delivering exceptional results for our clients.

This is a contract-based, independent contractor role. Hours will vary based on project needs and assigned client work. Compensation will be structured according to agreed-upon contract terms. As an independent contractor, you will manage your own schedule, equipment, and tax obligations.

Join a purpose-driven agency that partners with organizations making a meaningful impact across faith-based, nonprofit, advocacy, education, and mission-driven sectors. The candidate will collaborate with experienced strategists, marketers, creatives, and project leaders while helping bring impactful campaigns and initiatives to life. This role offers the opportunity to strengthen one's project management expertise, develop agency experience, and contribute to meaningful work that makes a difference.

Please submit a resume, a brief introduction, and links for 2 to 3 examples of one's work, including email marketing, social media content, or other marketing writing samples.

Please note: Experience using ActiveCampaign is required for this position. Applicants should be prepared to discuss their experience building and managing email marketing campaigns, automations, and templates during the interview process.