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Remote Email Chat Support Jobs in West Springfield, MA

AVP Applied AI

Hartford, CT ยท On-site +1

... support complex risks, bespoke products, and profitable growth across specialty markets ... This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ...

AVP Applied AI

Hartford, CT ยท On-site +1

$182K - $273K/yr

... support complex risks, bespoke products, and profitable growth across specialty markets ... This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ...

Staff Site Reliability Engineer

Glastonbury, CT ยท Remote

$57 - $75.75/hr

LOCATION 100% Remote - Anywhere within the US RESPONSIBILITIES * Design, improve, and maintain ... Support incident response, system reliability, and operational readiness initiatives * Utilize AI ...

Staff Site Reliability Engineer

Glastonbury, CT ยท Remote

$58.25 - $77.50/hr

LOCATION 100% Remote - Anywhere within the US RESPONSIBILITIES * Design, improve, and maintain ... Support incident response, system reliability, and operational readiness initiatives * Utilize AI ...

Staff Site Reliability Engineer

Glastonbury, CT ยท On-site +1

$57 - $75.75/hr

LOCATION 100% Remote - Anywhere within the US RESPONSIBILITIES * Design, improve, and maintain ... Support incident response, system reliability, and operational readiness initiatives * Utilize AI ...

We are currently hiring for a remote sales position with a structured training program . This role ... Support from experienced mentors * Flexible scheduling * Performance-based income No experience ...

... Corp. Remote available Power Platform Developer In support of Connecticut's Department of ... email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions ...

Showing results 41-60

Remote Email Chat Support information

See West Springfield, MA salary details

$14

$25

$44

How much do remote email chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote email chat support in West Springfield, MA is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.27 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in West Springfield, MA?

For Remote Email Chat Support jobs in West Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in West Springfield, MA look for?

The top searched job categories for Remote Email Chat Support jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Remote Email Chat Support jobs?

Cities near West Springfield, MA with the most Remote Email Chat Support job openings:

Board Certified BehaviorAnalyst (BCBA) Hybrid/Remote

Kaleidoscope Education Solutions

Springfield, MA โ€ข Remote

$6.0K/mo

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Location: Springfield, MA 01199
Date Posted: 06/01/2026
Category: Center Based
Education: Masters Degree

Up to $6000 incentive available! We are seeking a BCBA to join our growing and successful team here at Kaleidoscope ABA. Competitive pay and flexibility offered. Key Benefits and Advantages* Attractive Benefits Plan* Potential discretionary income: Up to $6000 annual incentive bonus (paid monthly)* Full-Time Monday-Friday schedule; NO weekends or late nights* Small caseload* Laptop provided* Medical, Dental, Vision Insurance* Paid Holidays + PTO Days (sick + vacation)* Disability, Life, and other Voluntary benefits* 401K with matchPosition Description* BCBA will deliver direct supervision to their BTs/RBTs as well as manage and supervise a small caseload. *Regularly review data collected in sessions with staff and family, interpret the results, and modify the individualized treatment plan accordingly.* Provide supervision by observing and having team meetings with the staff and the families. * Consult with the family regarding any concerns related to treatment, behavior modification or staff. BCBAs at Kaleidoscope ABA are provided the support of their Clinical Manager; assistance which includes administrative support, scheduling help and general assistance with the BCBA's caseload. Required Experience and Education* Certified as a Board-Certified Behavior Analyst (BCBA) as verified through the Behavior Analyst Certification Board.* A minimum of 1 year experience in working with children, adolescents, and/or adults with various special needs.* Knowledge of appropriate behavioral intervention strategies, earning theories and instructional methods, ethics, laws, and regulations of acceptable behavior interventions.* Proficient as Office 365, Microsoft Word, Excel, PowerPoint, and ABA software platforms* Ability to meet the rigorous demands of the job, which may include long periods of standing, sitting, following, pushing/pulling equipment, and/or lifting as well as the ability to bend, kneel, crouch, and spend time on their feet as well as an ability to lift children, to 50 lbs., on occasion. You may spend a significant amount of time crouching, crawling, and engaging with children on the floor or standing for long periods.About UsAt Kaleidoscope ABA Therapy, passion meets purpose! If you're a dedicated Board-Certified Behavior Analyst (BCBA) seeking a dynamic and rewarding environment, join us in shaping positive transformations. At Kaleidoscope, we believe in the power of 1:1 applied behavior analysis to create meaningful changes in the lives of children. Kaleidoscope ABA Therapy Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Title: Board Certified BehaviorAnalyst (BCBA) Hybrid/Remote
Class: BCBA
Type: PERMANENT ONLY
Ref. No.: 1305821-12
BC: #KES302
Company: Kaleidoscope Education Solutions
Contract Contact: Contract Submit ABA
Office Email: BM@kesgroup.net
Office Phone: 888-829-2477
Office Address: 950 E. Haverford Road, Suite 100B, Bryn Mawr, PA 19010
About Us: Kaleidoscope Education Solutions is a referral agency for professionals seeking supplemental K12 education marketplace opportunities. Registering with Kaleidoscope Education Solutions is not a guarantee that opportunities will be available and/or located. All professionals contracting through Kaleidoscope Education Solutions are classified and compensated as self-employed independent contractors.