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Remote Email Chat Support Jobs in Addison, IL (NOW HIRING)

Addison Group

Customer Support Specialist

Northbrook, IL · Remote

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Hybrid -- in office Tuesday-Thursday and remote Monday and Friday Benefits: This position is ... Process orders received through email, EDI, fax, and other channels. * Review orders for accuracy ...

New

YO AI Labs

Personal Assistant - Remote

Chicago, IL · Remote

$25 - $40/hr

... support while managing schedules, communications, and daily operations in a remote work environment ... Draft, edit, and proofread emails and documents. * Coordinate communication with stakeholders and ...

The LaSalle Group

Remote Benefits Specialist

Chicago, IL · On-site +1

$30 - $40/hr

  • Medical

  • Dental

  • Vision

  • PTO

Provide general benefits support to the employee base by acknowledging emails, resolving benefits ... Fully Remote Ready to take the next step in your career? Apply today - we're actively interviewing ...

New

United Benefit Advisors

Sales Support Coordinator

Chicago, IL · Remote

$55K - $70K/yr

  • Dental

  • Vision

  • Life

Remote (U.S.-based) with Occasional TravelReports To: Partner Recruitment Director United Benefit ... Help create, update, and organize recruiting materials, email templates, prospect recaps, and ...

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Showing results 41-60

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Addison, IL

Remote Email Chat Support information

See Addison, IL salary details

$14

$26

$44

How much do remote email chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote email chat support in Addison, IL is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.41 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What job categories do people searching Remote Email Chat Support jobs in Addison, IL look for?

The top searched job categories for Remote Email Chat Support jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Email Chat Support jobs?

Cities near Addison, IL with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Addison, IL as of August 2026, with employment types broken down into 90% Full Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,280 per year, or $26.1 per hour.

Client Experience Coordinator (Remote)

Nexora Talent

Chicago, IL • Remote

$18.75 - $25.25/hr

Part-time

Re-posted 29 days ago

Job description

We are looking for a proactive and customer-focused Client Experience Coordinator to join our team. This role is responsible for supporting clients throughout their experience by ensuring smooth communication, efficient coordination, and high-quality service delivery.

Key Responsibilities:

  • Serve as the main point of contact for client inquiries and support

  • Coordinate and manage client requests from start to completion

  • Provide timely responses via phone, email, and chat

  • Monitor client satisfaction and identify opportunities to improve the overall experience

Requirements:

  • Strong communication and problem-solving skills

  • Excellent organizational and multitasking abilities

  • Ability to work independently and manage priorities effectively

  • Basic computer skills (CRM systems, email, scheduling tools)

  • Previous experience in customer service, coordination, or client support is preferred

What We Offer:

  • Flexible work environment

  • Training and ongoing support

  • Opportunities for growth and advancement

  • Performance-based compensation

If you are passionate about delivering outstanding client experiences and enjoy working in a fast-paced, service-oriented environment, we encourage you to apply.

Apply