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No Experience Customer Support Jobs in Addison, IL

MERCHANT SUPPORT Enhanced Payment Systems -- Chicago, IL Full-Time | In-Office Enhanced Payment ... Merchant-services, banking, customer-retention, account-management, or call-center experience is ...

Call center experience, CRM proficiency, and strong communication skills * Benefits: Full health ... Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency ...

... No experience is needed, just need to be very outgoing and personable Customer Support Staff: Chicago Summary: We are seeking enthusiastic and customer-focused Sales Staff to join our team. The ideal ...

... experience. The ideal candidate demonstrates a strong commitment to customer satisfaction ... We were built on a foundation of community-orientation, which ensures that no matter who we serve ...

Previous experience in a customer support role for a software company, ideally within healthcare * Proven success communicating effectively with customers * Strong troubleshooting and problem-solving ...

New

Consistently deliver excellent customer experience by providing prompt, courteous, and solutions ... Adhere to company attendance policies, keeping unplanned PTO to no more than six occurrences within ...

Customer Support Specialist

Oswego, IL · On-site

$36K - $42K/hr

... experience. The ideal candidate demonstrates a strong commitment to customer satisfaction ... We were built on a foundation of community-orientation, which ensures that no matter who we serve ...

Customer Support Specialist

Oswego, IL · On-site

$36K - $42K/hr

... experience. The ideal candidate demonstrates a strong commitment to customer satisfaction ... We were built on a foundation of community-orientation, which ensures that no matter who we serve ...

Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL ... Experience using an ERP system; SAP experience is a plus. * Strong communication and problem ...

Customer Support Specialist

Oswego, IL · On-site

$36K - $42K/yr

... experience. The ideal candidate demonstrates a strong commitment to customer satisfaction ... We were built on a foundation of community-orientation, which ensures that no matter who we serve ...

Customer Support Specialist

Chicago, IL

$18.50 - $25/hr

... no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that ... Experience using Zendesk, including Explore, Help Center, and custom views/macros. * Familiarity ...

Consistently deliver excellent customer experience by providing prompt, courteous, and solutions ... There are no right or wrong answers. Your responses help us understand your natural work style ...

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

... no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that ... Experience using Zendesk, including Explore, Help Center, and custom views/macros. * Familiarity ...

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No Experience Customer Support information

See Addison, IL salary details

$10

$23

$57

How much do no experience customer support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for no experience customer support in Addison, IL is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.49 per hour, depending on experience, location, and employer.

What is a no experience customer support job?

'No Experience Customer Support' jobs are entry-level positions in customer service that do not require prior work experience in the field. These roles often involve assisting customers via phone, email, or chat, answering their questions, and resolving issues. Employers typically provide on-the-job training to help new hires develop the necessary communication and problem-solving skills. Such roles are ideal for individuals looking to start a career in customer service or gain professional experience. These positions can be found in various industries, including retail, technology, and finance.

What are some common challenges faced by individuals starting in customer support roles with no prior experience?

Individuals new to customer support often find it challenging to quickly learn company products and systems while managing high volumes of customer inquiries. Adapting to a fast-paced environment, maintaining composure during difficult customer interactions, and effectively communicating solutions are key challenges. However, most companies provide robust training and mentorship to help new hires develop these skills. Asking questions, actively participating in training, and seeking feedback from experienced team members can help overcome these initial hurdles.

What are the key skills and qualifications needed to thrive as a no experience customer support representative, and why are they important?

To thrive as a No Experience Customer Support Representative, you need strong communication skills, problem-solving abilities, and a willingness to learn, with at least a high school diploma or equivalent. Familiarity with basic computer applications, customer relationship management (CRM) software, and help desk tools is typically required and often taught on the job. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are vital for delivering excellent service, resolving customer issues efficiently, and building positive customer relationships.

What is the difference between No Experience Customer Support vs Customer Service Representative?

AspectNo Experience Customer SupportCustomer Service Representative
Required CredentialsNone or minimal; on-the-job trainingHigh school diploma; training provided
Work EnvironmentCall centers, online support, retailCall centers, retail stores, corporate offices
Employer & Industry UsageEntry-level roles across various industriesCustomer-facing roles in multiple sectors
Common Search & ComparisonYesYes

Both roles involve assisting customers, but No Experience Customer Support typically requires no prior experience and focuses on basic support tasks. Customer Service Representatives may require some training but often have more responsibilities. Both are entry-level positions in customer service, with similar work environments and employer expectations.

What are the most commonly searched types of Customer Support jobs in Addison, IL?

The most popular types of Customer Support jobs in Addison, IL are:

What are popular job titles related to No Experience Customer Support jobs in Addison, IL?

For No Experience Customer Support jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching No Experience Customer Support jobs in Addison, IL look for?

The top searched job categories for No Experience Customer Support jobs in Addison, IL are:

What cities near Addison, IL are hiring for No Experience Customer Support jobs?

Cities near Addison, IL with the most No Experience Customer Support job openings:

Infographic showing various No Experience Customer Support job openings in Addison, IL as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 2% Temporary, and 2% Contract. Highlights an 79% In-person, 7% Hybrid, and 14% Remote job distribution, with an average salary of $48,286 per year, or $23.2 per hour.

$20 - $23/hr

Full-time

Posted 5 days ago


Job description

MERCHANT SUPPORT

Enhanced Payment Systems — Chicago, IL
Full-Time | In-Office
Enhanced Payment Systems is looking for a confident, customer-focused
professional to join our Merchant Support Department. In this role, you will
assist existing merchants with questions and account concerns while building
strong relationships that help us earn their continued business.
This is an excellent opportunity for someone who enjoys solving problems,
communicating with business owners, and turning challenging conversations into
positive outcomes.
WHAT YOU’LL DO
• Respond to merchant questions and provide friendly, professional account
support
• Help merchants understand their processing services, equipment, statements,
fees, and account features
• Troubleshoot concerns and coordinate with other departments to reach a
resolution
• Speak with merchants who may be considering cancellation and identify the
reason for their concerns
• Present appropriate solutions, explain the value of their EPS relationship,
and work to retain their business
• Follow up with merchants to ensure issues have been resolved and expectations
have been met
• Document conversations, account updates, and retention efforts accurately
• Identify opportunities to strengthen merchant relationships and improve the
overall customer experience
• Handle sensitive or difficult conversations calmly, confidently, and
professionally
WHAT WE’RE LOOKING FOR
• Strong customer-service and relationship-building skills
• Excellent verbal and written communication
• A confident phone presence and the ability to de-escalate difficult
situations
• Strong problem-solving and negotiation skills
• The ability to listen carefully, identify the real concern, and offer
practical solutions
• Dependability, professionalism, and attention to detail
• The ability to manage multiple accounts and follow-up responsibilities
• A positive, team-oriented attitude
• Merchant-services, banking, customer-retention, account-management, or
call-center experience is preferred, but we are willing to train the right
person
THE IDEAL CANDIDATE
You are patient enough to support a frustrated customer, persuasive enough to
save an account, and organized enough to make sure nothing falls through the
cracks. You understand that successful retention is not about pressuring a
merchant—it is about listening, resolving concerns, rebuilding trust, and
showing the value of continuing the relationship.
WHY JOIN ENHANCED PAYMENT SYSTEMS?
Enhanced Payment Systems has been helping businesses with their
payment-processing needs for more than 20 years. We offer a professional,
team-focused environment where strong performance, initiative, and excellent
customer care are recognized.
If you are a natural problem-solver who enjoys helping business owners and
protecting valuable customer relationships, we would love to speak with you.
Apply today by submitting your résumé for consideration.
Enhanced Payment Systems is an Equal Opportunity Employer.