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Remote Ehr Support Jobs in Raleigh, NC (NOW HIRING)

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal ...

Headway

LMHT (Remote)

Raleigh, NC · On-site +1

$120/hr

Every mental health provider who goes in-network with Headway supports people who'd otherwise be ... in EHR features : Manage your practice in one place with real-time scheduling, secure client ...

Mindpath Health

Remote Outpatient Therapist

Cary, NC · On-site +1

We provide a well-supported outpatient practice setting where we treat mostly commercially insured ... Utilize EHR & Technology Platforms within the role Qualifications * Active License (LCSW, LPCC, ...

CARING HEARTS COUNSELING PLLC

Be Seen First

Licensed Clinical Therapist

Knightdale, NC · Remote

$35 - $60/hr

The ideal candidate is passionate about supporting individuals experiencing emotional, behavioral ... This position offers flexibility for remote, in-office, or hybrid work arrangements. Essential ...

CARING HEARTS COUNSELING PLLC

Be Seen First

Licensed Clinical Therapist

Knightdale, NC · Remote

$35 - $60/hr

The ideal candidate is passionate about supporting individuals experiencing emotional, behavioral ... This position offers flexibility for remote, in-office, or hybrid work arrangements. Essential ...

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Showing results 1-20

All JobsEhr Support JobsRemote Ehr Support JobsRemote Ehr Support Jobs in Raleigh, NC

Remote Ehr Support information

See Raleigh, NC salary details

$30.1K

$156.7K

$200.2K

How much do remote ehr support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote ehr support in Raleigh, NC is $156,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,100.00 and $199,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Ehr Support vs Remote Medical Biller?

AspectRemote Ehr SupportRemote Medical Biller
CredentialsMedical office software knowledge, basic healthcare certificationsMedical billing certifications, coding certifications (e.g., CPC)
Work EnvironmentHealthcare provider offices, remote support teamsBilling companies, healthcare practices, remote
Industry UsageHospitals, clinics, healthcare providersInsurance companies, billing services, healthcare providers
Common Search/ComparisonRemote Ehr Support vs Remote Medical Biller

Remote Ehr Support primarily involves assisting with electronic health record systems, ensuring data accuracy, and supporting healthcare providers. Remote Medical Biller focuses on processing insurance claims, coding, and billing patients. While both roles require healthcare knowledge, Ehr Support emphasizes system support, whereas Medical Biller centers on financial transactions and coding.

What are popular job titles related to Remote Ehr Support jobs in Raleigh, NC? For Remote Ehr Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Ehr Support jobs in Raleigh, NC look for? The top searched job categories for Remote Ehr Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Ehr Support jobs? Cities near Raleigh, NC with the most Remote Ehr Support job openings:
Remote Ehr Support jobs near you
Infographic showing various Remote Ehr Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 8% Internship, 70% Full Time, 17% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $156,689 per year, or $75.3 per hour.

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

INFO ORIGIN INC

Raleigh, NC • Remote

$35 - $45/hr

Contractor

Re-posted 10 days ago

Job description

  • Position Title: Epic EHR Helpdesk Analyst
  • Location: Raleigh, NC (Fully remote, 1st shift (7AM–3:30PM EST)
  • Interview: Webcam Interview Only
  • Position Type: Contract

Overview:

  • Provides advanced Epic EHR support across 13 facilities. Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.
  • The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
  • Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

Required Skills

  • Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
  • Proficient with ServiceNow or other enterprise ticketing systems.
  • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Highly Desired:

  • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
  • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).