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Remote Ecommerce Assistant Jobs in Florida (NOW HIRING)

TicketNetwork

Contact Center Agent II (Remote)

Edgewater, FL · On-site +1

$14 - $19/hr

Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the ... Refills and Relists orders via point of sales and partner sites to assist customers. * Fields ...

MCI Careers

Call CenterRepresentative

Tampa, FL · Remote

$14/hr

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

Incubator Lab

Performance Video Editor

Miami, FL · Remote

$1.5K - $5.0K/mo

... e-commerce video editing. * Must present a portfolio showcasing high-performing paid social ad ... Async-First We are a global, remote team. We don't care when you do the work, provided deadlines ...

Comfrt

Software Engineering Manager

Miami, FL · On-site +1

Experience with modern web technologies and architectures in a high-traffic eCommerce or direct-to ... of a fully remote environment. Comfort is an equal opportunity employer. We are committed to ...

Morley

Art Director (Remote - Florida)

Miami, FL · On-site +1

$115K - $121K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Keep up to date with trends across culture, design, technology, e-commerce, social media, graphic ...

Morley

Art Director (Remote - Florida)

Miami, FL · Remote

$115K - $121K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Keep up to date with trends across culture, design, technology, e-commerce, social media, graphic ...

Modern AI

Senior Creator Strategist

Miami, FL · On-site +1

We help a portfolio of high-growth e-commerce brands win on the platforms where culture actually ... remote A front-row seat at an AI-native agency building the future of how brands and creators work ...

Modern AI

Senior Creator Strategist

Miami, FL · Remote

We help a portfolio of high-growth e-commerce brands win on the platforms where culture actually ... remote A front-row seat at an AI-native agency building the future of how brands and creators work ...

MCI Careers

Call CenterSales Representative

Tampa, FL · Remote

$14/hr

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Call CenterRepresentative

Tampa, FL · Remote

$14.75 - $19/hr

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

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All JobsEcommerce JobsRemote Ecommerce Assistant JobsRemote Ecommerce Assistant Jobs in Florida

Remote Ecommerce Assistant information

What are the key skills and qualifications needed to thrive as a remote ecommerce assistant, and why are they important?

To thrive as a Remote Ecommerce Assistant, you need strong organizational skills, attention to detail, and a solid understanding of ecommerce platforms, typically supported by experience in online retail or digital marketing. Familiarity with tools like Shopify, WooCommerce, inventory management systems, and basic knowledge of analytics or SEO is often required. Excellent written communication, time management, and problem-solving abilities help you efficiently manage tasks and support customers remotely. These skills ensure smooth online operations, positive customer experiences, and effective support for ecommerce growth in a remote work environment.

What is the difference between Remote Ecommerce Assistant vs Remote Customer Service Representative?

AspectRemote Ecommerce AssistantRemote Customer Service Representative
Required CredentialsBasic e-commerce knowledge, familiarity with online platformsCustomer service skills, communication skills
Work EnvironmentOnline, e-commerce platforms, digital toolsOnline, customer support systems, call/chat platforms
Employer & Industry UsageOnline retail, e-commerce storesVarious industries, customer support centers
Search & Comparison IntentRoles supporting online sales, product listingsRoles handling customer inquiries, support issues

The Remote Ecommerce Assistant primarily focuses on managing online product listings, order processing, and supporting e-commerce operations. In contrast, a Remote Customer Service Representative handles customer inquiries, complaints, and support across various channels. While both roles are remote and require strong communication skills, the Ecommerce Assistant is more specialized in online store management, whereas the Customer Service Representative provides broader customer support across industries.

What is a remote ecommerce assistant?

A Remote Ecommerce Assistant is a professional who supports online retail operations from a remote location. Their responsibilities typically include managing product listings, processing orders, handling customer inquiries, updating inventory, and assisting with online marketing efforts. They play a crucial role in ensuring smooth day-to-day ecommerce operations and may use various digital tools and platforms to perform their tasks. Working remotely allows them to collaborate with teams and customers from anywhere, providing flexibility for both employers and employees.

What are some common challenges remote ecommerce assistants face, and how can they be managed effectively?

Remote Ecommerce Assistants often encounter challenges such as communication barriers with team members, managing time across different time zones, and staying updated with rapidly changing product inventories. To manage these effectively, it's important to use project management and collaboration tools, establish clear communication channels, and regularly sync with the team through virtual meetings. Proactive organization and continuous learning about ecommerce platforms and tools can also help you stay on top of tasks and perform efficiently in a remote setting.
What are the most commonly searched types of Remote Ecommerce jobs in Florida? The most popular types of Remote Ecommerce jobs in Florida are:
What are popular job titles related to Remote Ecommerce Assistant jobs in Florida? For Remote Ecommerce Assistant jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Ecommerce Assistant jobs in Florida look for? The top searched job categories for Remote Ecommerce Assistant jobs in Florida are:
What cities in Florida are hiring for Remote Ecommerce Assistant jobs? Cities in Florida with the most Remote Ecommerce Assistant job openings:
Remote Ecommerce Assistant jobs near you
Infographic showing various Remote Ecommerce Assistant job openings in Florida as of July 2026, with employment types broken down into 34% Part Time, and 66% Contract. Highlights an 100% Remote job distribution.

Contact Center Agent II (Remote)

TicketNetwork

Edgewater, FL • On-site, Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.
We're excited to announce an opportunity to join the TicketNetwork team as Contact Center Agent II - BOH! This role is a key position within our operations, serving as the critical link between customers and sellers. You'll handle support inquiries across multiple channels, via phone, chat and email, while ensuring that all order, event, and delivery details are communicated accurately and efficiently to all appropriate parties. This position offers the chance to deepen your expertise, contribute to seamless customer experiences, and play an integral role in driving operational excellence.
This position requires you to have a Computer with Windows OS (No Chromebook or Mac). Please note that we will have to install specific applications on your computer.
Primary Responsibilities
  • Handling inbound and outbound support calls, website chats, and emails, with the intent of resolving all first level support.
  • Acts urgently on escalated support calls, website chats, and emails from customers and sellers ensuring a positive customer and seller experience.
  • Being the intermediary between customer and seller (ie. relaying delivery information to clients, coordinating pickups, confirming delivery, etc.)
  • Acting as a liaison via Freshdesk between customers and sellers on behalf of the company.
  • Refills and Relists orders via point of sales and partner sites to assist customers.
  • Fields inbound and outbound support calls, emails, or chats for partner sites.
  • Answering questions from peers related to customer ticket requests.
  • Contacts selling partners and FedEx via telephone, email, or support ticket to discuss and confirm delivery details, and provide updates.
  • Communicates with other internal departments and stakeholders as necessary.
    Required Skills and Experience
  • Must be able to make and receive calls and de-escalate/troubleshoot customer and broker order issues with relative ease.
  • Must have been a Tier 2 agent for at least 3 months.

Shift Available
Sunday, Wednesday, Thursday, Friday, Saturday 12PM-9PM (EST)
Monday and Tuesday OFF
Please note: schedule may change to accommodate business needs.
  • The standard weekly working schedule shall consist of forty (40) hours, distributed across working days in accordance with the employer's operational needs and applicable labor regulations.
  • Rest days and schedule allocations may be subject to change based on business requirements. In the event of any such schedule adjustment, the employee shall be notified at least five (5) calendar days in advance, in writing or via an official communication channel, to ensure adequate preparation and compliance.

Benefits.
  • Flexible remote scheduling
  • Medical, Dental and Vision as well as additional employer and employee paid benefits.
  • Generous PTO, Floating Holidays, Mental Health days and company observed holidays.
  • 401k and employer match.
  • Annual voucher for live event tickets.
  • Much more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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