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Remote Document Remediation Jobs in Raleigh, NC (NOW HIRING)

SAS

Sr Software Developer

Cary, NC · Remote

$51 - $67.25/hr

Senior Software Developer - HIE Production Support (Healthcare Interoperability)- Remote US ... Author technical documentation including RCA reports, design remediation plans, and implementation ...

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Remote Document Remediation information

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How much do remote document remediation jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote document remediation in Raleigh, NC is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.85 per hour, depending on experience, location, and employer.

What is remote document remediation?

Remote document remediation is the process of making digital documents, such as PDFs or Word files, accessible to people with disabilities, usually by working from a location outside of a traditional office. This involves checking and correcting issues like missing alt text, improper heading structure, and reading order to ensure compliance with accessibility standards such as Section 508 or WCAG. Professionals in this field use specialized software and tools to identify and fix accessibility barriers, enabling all users to access and interact with digital content. Remote document remediation specialists often collaborate with organizations to ensure their documents meet legal and ethical accessibility requirements.

What are the key skills and qualifications needed to thrive as a remote document remediation specialist?

To thrive as a Remote Document Remediation Specialist, you need a solid understanding of accessibility standards (such as WCAG and Section 508), proficiency in document formatting, and experience with PDF and Microsoft Office programs. Familiarity with accessibility tools and software like Adobe Acrobat Pro, CommonLook, and screen readers is typically required, along with relevant certifications in accessibility. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for identifying and correcting compliance issues efficiently. These skills ensure documents are accessible to all users, maintaining legal compliance and fostering inclusivity.

What are some common challenges faced by professionals in remote document remediation, and how can they be addressed?

Remote document remediation specialists often encounter challenges such as ensuring accessibility compliance across diverse file types, managing large volumes of documents, and staying updated with evolving accessibility standards (like WCAG and Section 508). To address these, clear communication with clients about requirements, using specialized remediation tools, and participating in ongoing training are crucial. Collaboration with other accessibility experts and quality assurance teams also helps maintain accuracy and consistency in deliverables.

What is the difference between Remote Document Remediation vs Remote Data Entry Specialist?

AspectRemote Document RemediationRemote Data Entry Specialist
Primary FocusCorrecting, updating, and validating documents to ensure accuracy and complianceInputting, updating, and managing data in databases or spreadsheets
Skills & CertificationsAttention to detail, document management, basic compliance knowledgeTyping speed, accuracy, familiarity with data management software
Work EnvironmentRemote, often within legal, healthcare, or financial sectorsRemote, across various industries requiring data management

While both roles are remote and involve handling information, Remote Document Remediation focuses on correcting and validating existing documents to ensure they meet standards, whereas Remote Data Entry Specialists primarily input and manage data within systems. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Remote Document Remediation jobs in Raleigh, NC?

For Remote Document Remediation jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Document Remediation jobs in Raleigh, NC look for?

The top searched job categories for Remote Document Remediation jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Document Remediation jobs?

Cities near Raleigh, NC with the most Remote Document Remediation job openings:

Remote Document Remediation jobs near you

Systems Engineer III - Automation (Remote)

First Citizens Bank

Raleigh, NC • Remote

Full-time

Posted 12 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

The Systems Engineer III role is an individual contributor within the Device Engineering team, part of the Digital Workplace Technology organization which drives the Bank’s end user platform. This engineer will be responsible for designing and delivering automation-driven desktop and endpoint management solutions supporting the Bank’s 20,000+ technology end users.

This role will have a strong focus on automation of key processes across the Digital Workplace ecosystem, including proactive health checks, system remediation, and reduction of manual operational tasks across endpoint platforms.  The Systems Engineer III will collaborate across teams to design and develop processes that can be utilized by the Engineering team as well as handed off to Operational partners to increase efficiency.  They will also work closely with managed services partners to assist with automation initiatives.

The ideal candidate is a self-starter with excellent communication and collaboration skills and is well versed in modern endpoint management and automation-first engineering practices. Strong working knowledge of Microsoft Endpoint Configuration Manager, Intune, Group Policy Management, Windows Operating Systems, and scripting/automation frameworks is required.

The position is remote, however occasional travel to FCB Hub Locations will be required.


Responsibilities

Design and Implementation:
Develop and design automated desktop management solutions, processes, and workflows to improve efficiency, scalability, and reliability. Create and maintain system documentation, automation runbooks, and reusable frameworks.

Automation & Optimization:
Identify opportunities to automate manual processes across endpoint management, including health monitoring, self-healing remediation, provisioning, and compliance enforcement. Build and maintain scripts and tools to streamline operations and improve user experience.

System Maintenance:
Monitor, maintain, and optimize desktop environments and solutions to ensure high availability, performance, security, and compliance. Leverage automation to proactively detect and resolve issues. Collaborate with internal and external partners and transition supportable solutions to operational teams.

Troubleshooting and Support:
Handle escalations, diagnose and resolve complex system and desktop issues. Provide technical support and training to IT Operations and Support personnel, with a focus on enabling automated resolution paths.

Our Technology Stack:

  • Windows 11, MacOS
    • Microsoft Endpoint Manager Configuration Manager (MECM)
  • Microsoft Intune MDM & MAM
    • JAMF cloud
    • Citrix running on ESX, AVS, and Azure Virtual Desktop
    • Lenovo laptops and desktop. Mac hardware
    • CyberArk EPM
    • Absolute Control
    • Nexthink
  • DESKTOP COMPUTER OPERATING SYSTEMS – Contributes to the design, build, test, deployment, and automation of desktop operating system standards utilizing desktop management tools, scripting frameworks, and centralized directory policies. Continuously evaluates opportunities to reduce manual intervention through automation.
  • AUTOMATION ENGINEERING – Designs and develops automation solutions for endpoint lifecycle management, including provisioning, patching, compliance, and remediation. Implements proactive health checks and self-healing mechanisms to improve system reliability and end user experience.
  • MULTI-TIER AND CLOUD INFRASTRUCTURE – Contributes to the design, build, test, deployment, and automation of multi-tier on-premise and cloud-based solutions that deliver end user services. Ensures platform resiliency through scalable and automated approaches.
  • CONFIGURATION MANAGEMENT – Contributes to the design and automation of configuration management systems to efficiently distribute operating system upgrades, patches, drivers, and software across a global network.
  • TEAM PLAYER – Acts as a team player supporting peers, department management, and business unit leadership to fulfill operational service levels, department initiatives, and project deliverables. Champions an automation-first culture. Believes in and adopts a “70% agreement, 100% commitment” attitude.
  • DOCUMENTATION – Contributes to high quality documentation including roadmaps, architectural designs, automation frameworks, and project plans. Builds and maintains procedures and runbooks that support a scalable and sustainable enterprise environment.
  • AGILE WORK METHODS – Organizes work and continuous improvement ideas through Agile iterative planning and execution. Identifies opportunities to improve user experience, efficiency, regulatory compliance, and cost savings through automation.
  • CHANGE MANAGEMENT – Learns and follows the bank’s change and release management processes, incorporating automation into safe and repeatable release practices.
  • RISK MANAGEMENT – Understands and applies a risk-based approach to work prioritization and delivery. Evaluates automation solutions for risk and compliance impacts and articulates effectively with risk partners and leadership.
  • SUBJECT MATTER EXPERT – Acts as an expert resource for multiple DWT technology stack components, with a strong emphasis on automation capabilities and tooling. Stays abreast of industry trends and emerging automation technologies.
  • TECHNOLOGY SUPPORT – Acts as a Tier 3 support resource and assists lower-level support groups with resolving complex desktop issues. Focuses on eliminating recurring issues through automated solutions rather than manual fixes.

Qualifications

Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer

Preferred Qualifications:

Skills/Experience

  • 5+ years working with desktop operating systems management and infrastructure
  • 3+ years performing desktop engineering in the financial industry
  • Strong experience with PowerShell or equivalent scripting for automation
  • Experience building automated workflows, health checks, and remediation solutions
  • 1–3 years in an Agile delivery environment
  • 1–3 years using Jira, Confluence, or Azure DevOps
  • Familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer

Preferred Qualifications:

Skills/Experience

  • 5+ years working with desktop operating systems management and infrastructure
  • 3+ years performing desktop engineering in the financial industry
  • Strong experience with PowerShell or equivalent scripting for automation
  • Experience building automated workflows, health checks, and remediation solutions
  • 1–3 years in an Agile delivery environment
  • 1–3 years using Jira, Confluence, or Azure DevOps
  • Familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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