Remote Dispute Resolution Analyst Jobs in Florida

Requisition No: 880467 

Agency: Department of Revenue

Working Title: LEAD TAX LAW SPECIALIST - 73000960

 Pay Plan: Career Service

Position Number: 73000960 

Salary:  $74,628.36 / annually 

Posting Closing Date: 08/10/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Office of Technical Assistance

Lead Tax Law Specialist

Tallahassee

This is an Internal Agency Advertisement.

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position is a Lead Tax Law Specialist in the Department of Revenue's Informal Dispute Resolution (IDR) process. This position performs work in one or more of the following areas: (1) performing complex tax law research; (2) conducting taxpayer conferences dealing with complex disputed issues involving tax assessments, refund denials, and billings; (3) analyzing and interpreting taxing statutes, rules and case law dealing with complex federal and state tax issues stemming from protests of tax assessments and refund denials; and (4) resolving taxpayer complaints and disputed tax issues not resolved through normal administrative channels. The Lead Tax Law Specialist will also assist Revenue Program Administrators and management with the following job tasks: review and edit audit, refund, and billings cases produced by his or her colleagues; train, assist, and mentor new and current employees; participate on hiring teams; attend and participate in conferences; perform limited supervisory responsibilities in the absence of the administrators; and, perform other related duties as requested by administrators and management.

MINIMUM REQUIREMENTS:  

• Currently employed with the Florida Department of Revenue. 
• Three years of experience evaluating, analyzing, and interpreting statutes, rules, case law, and policies.
• Three years of experience drafting legal or technical correspondence.
• Three years of experience and demonstrated proficiency in the interpretation and application of accounting principles, auditing procedures, and/or reviewing audit work papers.
• Experience using Microsoft Word and Excel.

PREFERENCES:

• Three years of experience working in Informal Dispute Resolution.
• One year evaluating, analyzing, and interpreting sales and use tax statutes, rules, case law, and policies.
• One year of supervisor experience or equivalent experience in tax administration or project management.
• One year of training or equivalent experience.
• One year of experience reviewing and editing written tax-related correspondence produced by others.
• Experience in conducting tax audits.
• Experience in Audit Case Management (ACM) and ZAMS.
• Experience giving presentations or conducting meetings with others.
• Experience in the use of computers and software programs, with emphasis on Microsoft Word, Excel, and office automation techniques.
• A degree in accounting, business administration, communications, pre-law, legal studies, or a JD.

SPECIAL NOTES:

• This position is telework eligible.

SALARY: $74,628.36 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Tonya Fulford, (850) 717-6799, Tonya.Fulford@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:  If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.