ZipRecruiter

Log In

2

Remote Dispatcher Jobs in Decatur, GA (NOW HIRING)

BusRight

Inside Sales Representative

Atlanta, GA · Remote

Routing, dispatching, staffing, parent calls, compliance, you name it. BusRight gives them ... Our remote inside sales team is the voice of the small district customer. Through daily ...

BusRight

Inside Sales Representative

Atlanta, GA · Remote

Routing, dispatching, staffing, parent calls, compliance, you name it. BusRight gives them ... Our remote inside sales team is the voice of the small district customer. Through daily ...

ICF

Associate Director, Energy Consulting

Atlanta, GA · On-site +1

US Remote Preferred Locations: Atlanta, GA, Reston VA, or Concord CA Ready to make a difference ... value-based dispatch strategies * Assist with developing market adoption curves for DER ...

Spelman College

Public Safety Officer

Atlanta, GA · Remote

Functions as communications dispatcher answering phones and short-wave radios and performs related ... This position requires onsite work and is not eligible for remote work. FLSA Non-Exempt Number of ...

Spelman College

Police Officer

Atlanta, GA · Remote

Functions as communications dispatcher answering phones and short wave radios and performs related ... This position requires onsite work and is not eligible for remote work. FLSA Non-Exempt Number of ...

Koenig & Bauer US, Inc

Service Manager

Decatur, GA · Remote

$100K - $125K/yr

Oversee the end-to-end service process, including order intake, quoting, technician dispatching ... remote locations. * Communication: Conduct regular team meetings to align objectives, resolve ...

Coreforce

Manager, Business Development

Atlanta, GA · On-site +1

... dispatch to the courtroom. Coreforce delivers integrated technology designed to support public ... Experience supporting geographically dispersed remote teams. * Familiarity with government ...

previous page

Showing results 21-31

All JobsDispatcher JobsRemote Dispatcher JobsRemote Dispatcher Jobs in Decatur, GA

Remote Dispatcher information

See Decatur, GA salary details

$11

$21

$33

How much do remote dispatcher jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote dispatcher in Decatur, GA is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.22 per hour, depending on experience, location, and employer.

What is a remote dispatcher?

Remote dispatchers are professionals who coordinate and manage the scheduling and routing of services, vehicles, or personnel from a remote location, often using specialized software and communication tools. Their responsibilities typically include monitoring operations, handling incoming requests, and ensuring efficient and timely responses. Remote dispatchers are essential in industries like transportation, emergency services, and logistics, as they help maintain smooth operations without being physically present at the dispatch center.

What does a remote dispatcher do?

As a remote dispatcher, your responsibilities depend on the industry in which you work. Many remote dispatchers work in either trucking or emergency services, but some dispatchers also work for manufacturing operations, air transport, and customer service. In trucking and emergency dispatch, your duties are typically to direct drivers to particular locations, for example directing an ambulance or fire engine to an emergency. Some dispatchers, such as those in customer service are responsible for routing calls to other operators who can answer specific customer questions.

What are the key skills and qualifications needed to thrive as a remote dispatcher?

To excel as a Remote Dispatcher, you need strong organizational skills, attention to detail, and experience in logistics or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent multitasking, problem-solving, and communication skills help you manage high-pressure situations and coordinate effectively with teams. These abilities are crucial for ensuring efficient operations, timely responses, and high customer satisfaction in remote dispatch environments.

What are some common challenges faced by remote dispatchers, and how can they be effectively managed?

Remote dispatchers often face challenges such as coordinating communication across multiple time zones, managing high volumes of requests, and ensuring accurate information transfer between clients and field staff. To effectively manage these challenges, strong organizational skills, proficiency with dispatch software, and clear, concise communication are essential. Building routines, setting up efficient digital workflows, and regularly engaging with team members virtually can also help maintain productivity and reduce errors while working remotely.

What is the difference between Remote Dispatcher vs Customer Service Representative?

AspectRemote DispatcherCustomer Service Representative
CredentialsBasic computer skills, sometimes industry-specific certificationsCommunication skills, sometimes certifications in customer service
Work EnvironmentHome office, often with specialized dispatch softwareHome office or call center, using CRM and communication tools
Industry UsageTransportation, logistics, emergency servicesRetail, telecom, tech support
Job FocusCoordinating and dispatching vehicles or servicesAssisting customers, resolving issues, providing information

Remote Dispatchers primarily coordinate logistics and dispatch services within transportation or emergency sectors, requiring specific industry knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles often work remotely and require strong computer skills, their core responsibilities and industry applications differ significantly.

More about Remote Dispatcher jobs

What are the most commonly searched types of Dispatcher jobs in Decatur, GA?

The most popular types of Dispatcher jobs in Decatur, GA are:

What are popular job titles related to Remote Dispatcher jobs in Decatur, GA?

For Remote Dispatcher jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Dispatcher jobs in Decatur, GA look for?

The top searched job categories for Remote Dispatcher jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Dispatcher jobs?

Cities near Decatur, GA with the most Remote Dispatcher job openings:

Remote Dispatcher jobs near you
Infographic showing various Remote Dispatcher job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,738 per year, or $21.5 per hour.

Reliability Engineer / Fleet Solutions Manager - Mining

Atlanta, GA • Remote

Reputable Recruiting
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Reputable Recruitingexternal

$119K - $178K/yr

Full-time

Re-posted 6 days ago

Key responsibilities

  • Lead the development and execution of remote support processes, diagnostic workflows, and predictive maintenance capabilities.

  • Serve as the technical and analytics focal point for Landcros AHS system performance, fleet reliability, and operational optimization.

  • Train and consult with dealers and customers on digital tools, AHS monitoring, reliability methodologies, and proactive maintenance strategies.

Job description

SUMMARY
 
The Fleet Solutions Manager is responsible for driving the performance, reliability, and business value of Hitachi's installed mining fleet across North America. This role leverages Landcros Connect Insight, Landcros Autonomous Haulage System (AHS) data, fleet telemetry, condition monitoring, and external data sources to transform raw information into actionable insights and predictive analytics.
 
The position serves as a strategic leader in digital mining services, remote fleet monitoring, and autonomous haulage support, within the Regional HQ for Hitachi Construction Machinery. The Fleet Solutions Manager collaborates across HCMA, HCM Group Companies, dealers, and customer operations to improve productivity, extend asset life, optimize AHS performance, and deliver measurable value.
 
As the department leader for Fleet Solutions, additional responsibilities for development of internal capabilities and capacities for future growth are key to the position.
 
 
RESPONSIBILITIES
Digital & Remote Support Leadership
  • Act as the subject matter expert for Landcros Connect Insight, remote health monitoring, performance analytics, and digital solutions for EX and EH mining-class equipment.
  • Lead the development and execution of remote support processes, diagnostic workflows, and predictive maintenance capabilities.
  • Proactively monitor fleet performance to identify trends, emergent issues, and optimization opportunities for both manned and autonomous fleets.
Autonomous Haulage (AHS) Support & Optimization
  • Serve as the HCMA technical and analytics focal point for Landcros AHS system performance, fleet reliability, and operational optimization.
  • Interpret AHS data (cycle times, queues, interactions, productivity KPIs) to identify improvement opportunities and support operational excellence.
  • Support mine site and AHSBU deployment teams and dealer partners in troubleshooting AHS-related issues, validating fleet performance, and ensuring stable and safe autonomous operations.
  • Work with customers, dealers and AHSBU Deployment teams to integrate AHS insights into planning, dispatching, and continuous improvement cycles.
  • Provide feedback to global AHS engineering teams for algorithm enhancements, system updates, and new feature development.
Dealer Enablement & Network Support
  • Train and consult with dealers and customers on digital tools, AHS monitoring, reliability methodologies, and proactive maintenance strategies.
  • Standardize digital reporting, fleet dashboards, and AHS performance reviews across the North American dealer network.
  • Provide high-level escalation support to dealers for complex diagnostic or system issues.
Fleet Performance & Reliability Analytics
  • Develop and maintain reliability KPIs, predictive models, and fleet performance dashboards for both conventional and autonomous equipment.
  • Conduct continuous improvement workshops and equipment performance reviews with dealers and customers.
  • Collaborate with Product Support and Engineering to address failure modes, systemic issues, and recurring AHS or telematics concerns.
Customer Engagement & Business Value Creation
  • Lead customer-facing performance review meetings, including AHS optimization sessions, remote monitoring reports, and predictive maintenance recommendations.
  • Provide actionable insights to reduce downtime, enhance productivity, and lower total cost of ownership (TCO).
  • Support mines in achieving AHS performance targets—cycle consistency, fleet interactions, autonomous availability, and operational readiness.
  • Identify opportunities for digital service expansion, LCS support contracts, condition-based maintenance programs, and fleet optimization solutions.
  • Support sales and product support teams in developing proposals, cost-benefit analyses, and presentations that demonstrate digital and autonomous value.
  • Contribute to the expansion and commercialization of HCMA's digital and AHS services portfolio.
Cross-Functional Collaboration
  • Work closely with Engineering, Global AHS teams, Product Management, and HCMA technical groups to enhance analytics, diagnostics, and AHS capability.
  • Provide real-world fleet and AHS performance insights to support product improvement and future development initiatives.
  • Support the "Path to Zero" strategy by aligning digital and autonomous technologies with customer needs and strategic growth plans.
Key KPIs
 
  • Customer satisfaction and retention rate.
  • Digital Service Sales funnel accuracy and CRM utilization.
  • Contribution to service utilization and rebuild program targets.
  • Improvement of Asset TCO, through measured and targeted Improvement initiatives
 
KNOWLEDGE & EXPERIENCE
 
  • Bachelor's degree in Mechanical, Electrical, Mining, or Reliability Engineering—or equivalent industry experience.
  • 7+ years of mining equipment experience, including exposure to fleet performance, reliability engineering, telematics, or digital diagnostics.
  • Experience with autonomous haulage, autonomous mining technologies, or advanced fleet management systems (OEM or third-party).
  • Strong analytical and data interpretation skills, with the ability to translate insights into practical recommendations.
  • Excellent communication skills with both technical and executive-level stakeholders.
Preferred
  • Leadership experience supporting OEM dealers or mine operations.
  • Background in predictive analytics, RCM, failure mode analysis, or condition monitoring systems.
  • Proven commercial awareness regarding Mining Equipment Life Cycle Management
  • Experience supporting digital or service-based sales.
Skills:
  • Proven ability to identify sales opportunities and close deals.
  • Excellent communication, negotiation, and presentation skills.
  • Strong organizational and time-management abilities.
  • Proficiency with CRM software and Microsoft Office Suite.
Other Requirements:
  • Valid driver's license and willingness to travel extensively within the assigned territory.
  • Commitment to workplace safety and customer service excellence.
  • Knowledge of mining practices and procedure. Ideally, MSHA certified but not required.
 
 
 
 
#heavyequipment #constructionequipmentjobs #heavyequipmentjobs #hiring #productsupport #mobilemachinery #aftersalessupport #dealerdevelopment #partsmanagement #partsgrowth #partsandservice #dealerservicemanagement #servicemanagement #technicaltraining #financialmanagement #dealersupport #mining