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Remote Dispatch Jobs in Dallas, TX (NOW HIRING)

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Remote Dispatch information

See Dallas, TX salary details

$29.7K

$62.2K

$102.4K

How much do remote dispatch jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote dispatch in Dallas, TX is $62,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $70,700.00 per year, depending on experience, location, and employer.

What is a remote dispatch?

A Remote Dispatch job involves coordinating and managing the scheduling and routing of service personnel, vehicles, or shipments from a remote location, often using specialized software and communication tools. Remote dispatchers ensure that resources are deployed efficiently and that customer needs are met promptly, all while working from home or another offsite location. These roles are common in industries such as transportation, logistics, emergency services, and field service management. Excellent communication, organizational, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote dispatcher, and why are they important?

To thrive as a Remote Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication platforms is commonly required. Outstanding communication, multitasking abilities, and problem-solving skills help you excel in managing urgent requests and coordinating with teams remotely. These skills are vital for ensuring efficient operations, timely responses, and high-quality service delivery from a distance.

What are some common challenges faced by remote dispatchers and how can they be managed effectively?

Remote dispatchers often face challenges such as maintaining clear communication across dispersed teams, handling high volumes of requests, and adapting to rapidly changing situations. To manage these effectively, it's important to become proficient with dispatch software, prioritize tasks efficiently, and establish clear communication protocols with drivers and other team members. Regular training and staying connected through frequent virtual meetings can also help address issues quickly and maintain a smooth workflow.

What is the difference between Remote Dispatch vs Remote Customer Service Representative?

AspectRemote DispatchRemote Customer Service Representative
Required CredentialsDriver's license, dispatching software knowledgeCustomer service skills, communication skills
Work EnvironmentLogistics, transportation companies, on-callCall centers, retail, service industries
Employer & Industry UsageTransportation, delivery servicesRetail, tech, healthcare
Common Search & Comparison IntentScheduling, logistics, fleet managementCustomer support, communication skills

Remote Dispatch involves coordinating transportation or delivery services, requiring logistical skills and often a driver's license. Remote Customer Service Representatives focus on assisting customers via phone or chat, emphasizing communication skills. While both roles are remote and customer-focused, they serve different industries and require distinct credentials.

How to become a remote dispatch?

To become a remote dispatch, candidates typically need strong organizational and communication skills, experience with dispatch software or GPS tracking tools, and a reliable internet connection. Relevant certifications or training in logistics or transportation management can enhance job prospects, and some roles may require prior experience in dispatch or customer service.

What are the most commonly searched types of Dispatch jobs in Dallas, TX?

The most popular types of Dispatch jobs in Dallas, TX are:

What are popular job titles related to Remote Dispatch jobs in Dallas, TX?

For Remote Dispatch jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Dispatch jobs in Dallas, TX look for?

The top searched job categories for Remote Dispatch jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Dispatch jobs?

Cities near Dallas, TX with the most Remote Dispatch job openings:

Remote Dispatch jobs near you
Infographic showing various Remote Dispatch job openings in Dallas, TX as of August 2026, with employment types broken down into 56% Full Time, 11% Part Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $62,211 per year, or $29.9 per hour.

Customer Care Specialist - Bilingual

Colt Facility

Dallas, TX • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Customer Care Specialist - Bilingual

Dallas, TX 
Colt is a fully licensed, general contracting company with a focus on total facility maintenance and repair. 

 “24/7 COLT, We keep business running!”

THIS IS NOT A REMOTE POSITION


We are looking for an experienced Customer Care Specialist to join our customer service team. As a Bilingual Customer Care Specialist, you will utilize the company work order management system to effectively schedule Service Technicians and ensure that customer commitments are met. This includes dispatching Service Technicians according to the schedule, receiving customer calls and adjusting schedule as required, successfully completing calls, and creating accurate completed work order records ready to be priced and invoiced. 
At Colt, our customers rely on us to keep their business running, our Customer Care Specialist are an integral part of ensuring that we meet and exceed this expectation. In this critical role, the Customer Care Specialist will be trusted to use their experience and knowledge to provide excellent customer service, ensuring the customer’s facility maintenance problem is quickly and efficiently resolved.
Job Responsibilities:

  • Develops professional customer relationships by providing daily updates on open work orders via customer portal, email, and verbal communication
  • Drafts and submits proposals  
  • Manages and monitors the dispatch board by Actions Dates and IVR throughout the day and dispatches open calls accordingly 
  • Manages and dispatches appropriate service technician/subcontractor to satisfy customer service request based on skills, nature of the request, location of request, and location of technician/subcontractor   
  • Provides status updates on each work order to customers including pictures and appropriate documentation/notes     
  • Creates purchase orders   
  • Negotiates rates with subcontractors   
  • Responsible for resolving billing discrepancy issues/questions 


Customer Care Specialist 


Successful candidates for the role of Customer Care Specialist are highly motivated and are able to solve problems. Our Customer Care Specialist are knowledgeable and go above and beyond in providing a high level of customer service to our customers.
Additional requirements of the Customer Care Specialist:   

  • High School Diploma or GED
  • Three or more years of experience in facilities maintenance, logistics or related field.  
  • One or more years of experience working in a fast-paced customer service environment requiring heavy telephone, e-mail interaction.
  • Strong ability to meet deadlines and multi-task
  • Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet Explorer 
  • Excellent negotiation and communication skills
  • Ability to pass a background check and drug screen
  • Bilingual in English and Spanish

Benefits:
We value our Colt team! We provide an excellent benefits package including:

  • Medical, Dental, and Vision Insurance with a generous portion paid for by the company
  • Company Paid Basic Life Insurance and Short- and Long-Term Disability    
  • 401(k) Retirement Plan with Company Match
  • Paid Vacations and Personal Days
  • Paid Holidays and Sick Days
  • Personal Cell Phone Service Discount through Company Cell Phone Carrier
  • Opportunity for career growth!

 Compensation Base: $19-$23 hourly based on experience