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Remote Disaster Risk Management Jobs in Rochester, NY

Webbing

CSM Team Lead

York, NY · On-site +1

Description The Webbing Customer Success Manager Team Lead is responsible for managing the post ... Provide coaching, guidance, and escalation support for strategic and at-risk accounts * Partner ...

ZOLL Medical

Patient Service Representative

Rochester, NY · Remote

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation ...

centralins

Middle Market Underwriter

Rochester, NY · Remote

Remote Position type: Full time - salary We're a team of employees passionate about delivering best ... management skills * Ability to apply advanced underwriting concepts including risk selection ...

Athena

LCSW Clinical Supervisor - Remote

Rochester, NY · Remote

Work with the Clinical Director to cover administrative tasks as needed, including performance management of assigned therapists when necessary * Perform ongoing review of high-risk cases and provide ...

Rochester Regional Health

Coder - Lead

Rochester, NY · On-site +1

$23.10 - $33.60/hr

Remote Hours Per Week: 40 hours/week Schedule: Day shift SUMMARY: The Lead Coder, under the ... Works collaboratively with HIM management to support coding audit processes that promote quality ...

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All JobsRemote Disaster Risk Management JobsRemote Disaster Risk Management Jobs in Rochester, NY

Remote Disaster Risk Management information

See Rochester, NY salary details

$50.8K

$110.1K

$167.7K

How much do remote disaster risk management jobs pay per year?

As of Jun 21, 2026, the average yearly pay for remote disaster risk management in Rochester, NY is $110,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,800.00 and $127,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Disaster Risk Management vs Remote Emergency Response Coordinator?

AspectRemote Disaster Risk ManagementRemote Emergency Response Coordinator
CredentialsCertifications in disaster management, risk assessment, or related fieldsCertifications in emergency response, first aid, or crisis management
Work EnvironmentPlanning, analysis, and coordination remotely; fieldwork less commonCoordinating emergency responses, often remotely but may involve on-site visits
Industry UsageUsed in disaster preparedness, risk mitigation, and planning sectorsUsed in emergency response teams, crisis management, and public safety sectors

Remote Disaster Risk Management focuses on assessing risks and developing strategies to prevent or mitigate disasters, often working remotely in planning roles. In contrast, Remote Emergency Response Coordinators handle real-time crisis management and coordinate responses, sometimes remotely but often involving on-site actions. Both roles require specialized certifications and are vital in disaster and emergency sectors, but their core functions and work environments differ.

What is remote disaster risk management?

Remote disaster risk management refers to the processes and strategies used to assess, mitigate, and respond to potential disasters from a distance, often using digital tools and remote communication. Professionals in this field analyze risks, coordinate emergency plans, and support affected communities by leveraging technology such as geographic information systems (GIS), satellite imagery, and virtual collaboration platforms. This approach allows organizations to efficiently manage disasters when on-site presence is not possible, ensuring timely decision-making and resource allocation.

What are the key skills and qualifications needed to thrive as a Remote Disaster Risk Management professional, and why are they important?

To thrive as a Remote Disaster Risk Management professional, you need expertise in risk assessment, emergency planning, and crisis response, often supported by a degree in emergency management, environmental science, or a related field. Familiarity with GIS software, remote sensing tools, and incident management systems is commonly required, along with certifications such as Certified Emergency Manager (CEM). Strong analytical thinking, clear communication, and the ability to collaborate across virtual teams are vital soft skills. These competencies are crucial for accurately assessing risks, coordinating effective responses, and supporting communities remotely during disasters.

What are some common challenges faced by professionals working in Remote Disaster Risk Management roles?

Professionals in Remote Disaster Risk Management often face challenges such as coordinating with on-site teams across different time zones, ensuring timely access to accurate data, and communicating effectively during urgent situations. Working remotely requires strong digital collaboration skills and the ability to adapt quickly to evolving circumstances, especially when dealing with limited or disrupted information. Additionally, building trust and rapport with local stakeholders can be more difficult without face-to-face interaction, so proactive communication and relationship-building are essential.
What are popular job titles related to Remote Disaster Risk Management jobs in Rochester, NY? For Remote Disaster Risk Management jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Disaster Risk Management jobs in Rochester, NY look for? The top searched job categories for Remote Disaster Risk Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Disaster Risk Management jobs? Cities near Rochester, NY with the most Remote Disaster Risk Management job openings:
Remote Disaster Risk Management jobs near you

CSM Team Lead

Webbing

York, NY • On-site, Remote

Full-time

Posted 3 days ago

Job description

Description
The Webbing Customer Success Manager Team Lead is responsible for managing the post-sales customer relationship with Webbing's top accounts while leading and mentoring the NAM Customer Success team. This role focuses on IoT and enterprise mobility customers, where value realization, operational excellence, and long-term partnership are critical.
The Team Lead acts as both a strategic advisor to customers and a leader to the regional CSM team, ensuring consistent execution, customer satisfaction, retention, and growth across the customer portfolio. This individual will work closely with Sales, Sales Engineers, Product, Operations, Analytics, and Support to drive customer outcomes, team performance, and cross-functional alignment.
Key responsibilities include leading onboarding and enablement initiatives, driving adoption and growth strategies, conducting Executive Business Reviews, anticipating customer risks, coaching team members, and serving as the voice of the customer internally. Success in this role requires strong mobile connectivity and IoT knowledge, experience managing high-value enterprise accounts & channels, leadership capabilities, and the ability to engage confidently with senior executives.
Team Lead Responsibilities
  • Lead, mentor, and develop the US Customer Success team to ensure high performance and professional growth
  • Establish and drive best practices, playbooks, and operational processes across the Customer Success organization
  • Monitor team KPIs including retention, churn, expansion, customer health, onboarding success, and customer satisfaction metrics
  • Provide coaching, guidance, and escalation support for strategic and at-risk accounts
  • Partner with leadership to define regional customer success strategy and execution priorities
  • Ensure consistent customer engagement standards and service quality across all managed accounts
  • Support hiring, onboarding, training, and performance management of Customer Success team members
  • Foster strong cross-functional collaboration between Customer Success, Sales, Product, Support, and Operations teams
  • Act as an escalation point for complex customer situations and executive-level communications
  • Drive a customer-centric culture focused on accountability, operational excellence, and measurable business outcomes

Requirements
  • 5+ years of experience in Customer Success, Account Management, or Customer Operations in mission critical services environment - a must.
  • 2+ years of experience leading or mentoring customer-facing teams - a must.
  • Experience managing channel partners, resellers, and indirect customer relationships, including driving partner enablement, engagement, and growth strategies preferred - a must.
  • Project management skills - a must.
  • Availability to work according to East Coast (U.S.) business hours - a must.
  • Proven experience managing strategic enterprise accounts and engaging with executive stakeholders.
  • Strong leadership, coaching, and team management skills.
  • Excellent communication, presentation, and relationship-building abilities.
  • Experience conducting Executive Business Reviews and managing customer success plans.
  • Ability to analyse customer usage trends and translate data into actionable business insights.
  • Strong problem-solving, organizational skills.
  • Ability to manage multiple priorities in a fast-paced, high-growth environment.
  • Experience working cross-functionally with Sales, Product, Operations, and Support teams.
  • Understanding of mobile connectivity, IoT, eSIM technologies, and enterprise mobility solutions - an advantage.

About Webbing
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
What we offer
  • The opportunity for professional development within a reputable international innovative and growing company.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • Fully remote role
  • Medical benefits

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