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Remote Director Technical Operations Jobs in Michigan

$85K - $113K/yr

... Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an ... Provides hands-on technical approach with excellent knowledge of process workflow, FAST ...

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Remote Director Technical Operations information

What is a remote director technical operations?

A Remote Director of Technical Operations is a senior-level professional responsible for overseeing and managing the technical operations of an organization from a remote location. This role typically involves leading teams, ensuring the reliability and efficiency of technology systems, and developing operational strategies to support business goals. Remote Directors collaborate with other departments, implement best practices, and address technical challenges to drive organizational success. They leverage digital tools to manage distributed teams and maintain communication while ensuring all technical operations run smoothly.

What are the key skills and qualifications needed to thrive as a remote director technical operations?

To excel as a Remote Director of Technical Operations, you need extensive experience in IT or engineering management, a strong understanding of operational best practices, and often a relevant degree such as in computer science or business administration. Familiarity with cloud infrastructure, DevOps tools, IT service management platforms, and certifications like ITIL or PMP are commonly required. Exceptional leadership, strategic thinking, and effective virtual communication skills set top performers apart in this role. These competencies ensure seamless technical operations, foster high-performing distributed teams, and drive organizational success in a remote environment.

What are some common challenges faced by a remote director technical operations, and how can they be effectively managed?

A Remote Director of Technical Operations often encounters challenges such as aligning distributed teams, maintaining clear communication across time zones, and ensuring consistent implementation of technical standards. To manage these effectively, it is important to establish regular check-ins, leverage collaboration tools, and create clear documentation for processes and expectations. Building a culture of transparency and accountability helps mitigate misunderstandings and keeps teams motivated, while investing in professional development fosters growth and operational excellence.

What is the difference between Remote Director Technical Operations vs Remote Technical Program Manager?

AspectRemote Director Technical OperationsRemote Technical Program Manager
Primary FocusOverseeing technical operations, infrastructure, and team managementManaging technical projects, coordinating cross-functional teams, and ensuring project delivery
Required CredentialsTechnical leadership experience, often with engineering or IT backgroundProject management certifications (e.g., PMP), technical background beneficial
Work EnvironmentLeadership role within technical teams, strategic planningProject-focused, cross-team collaboration, often client-facing
Industry UsageCommon in tech companies, SaaS, and IT servicesWidely used in software development, tech firms, and product companies

The Remote Director Technical Operations primarily focuses on managing technical teams and infrastructure, ensuring operational efficiency. In contrast, the Remote Technical Program Manager concentrates on coordinating technical projects across teams to meet specific goals. Both roles require technical knowledge, but their scope and responsibilities differ significantly.

What are popular job titles related to Remote Director Technical Operations jobs in Michigan?

For Remote Director Technical Operations jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Director Technical Operations jobs in Michigan look for?

The top searched job categories for Remote Director Technical Operations jobs in Michigan are:

What cities in Michigan are hiring for Remote Director Technical Operations jobs?

Cities in Michigan with the most Remote Director Technical Operations job openings:

Production Center Manager - Title Operations (Remote)

First American

On-site, Remote

$85K - $113K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Who We AreJoin a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoLeadership position that directs and manages the day-to-day operations of a Production Center in the organization's title production operations.

Essential Functions

  • Directs and manages production processes and employees domestically and globally.
  • Develops short-term and long-term goals and objectives.
  • Provides hands-on technical approach with excellent knowledge of process workflow, FAST & electronic imaging databases (DATATREE, DATATRACE, etc.).
  • Delivery of business segment goals and objectives, team and management performance, appraisals, salary administration, incentives, corrective action (if applicable), and hiring qualified lead candidates are all requirements to operate in this role.
  • Develops, promotes, and effectively communication production changes, process improvements and other initiatives to improve and engage optimal work performance.
  • Develops strategic plans in partnership with the Executive Regional Production Director (ERPD) to support the ever-changing business environment.
  • Ensures teams and individuals understand their roles and responsibilities via clear communication of goals and objectives. Can be approached easily yet is responsible for maintaining a professional work environment.
  • Drives problem solving activities and makes informed decisions to ensure the business segment produces product of high quality, low cost, and meets cycle time service levels agreed upon with the customer base.
  • Demonstrates confidence in his/her ability to make decisions and works in concert with the decisions of upper management.
  • Works directly with the Business Unit Financial Organization and ERPD to constantly improve unit cost performance. Analyzes monthly P&L and unit cost data. Uses available financial tools to provide direction to subordinates and make changes in operations that have positive impact on financial performance of the team(s).
  • Hires, trains, and develops subordinates. Provides feedback, delegates tasks, and identifies subordinate training needs and those of the organization.
  • The position may require some travel to customer sites in order to understand their processes, and negotiate/partner with customers.
  • Drives efforts to ensure organizational flexibility through cross-training objectives and continuously increases outsourcing volumes with global operations.


Job Complexities

  • Works on a diverse range of problems of moderate scope where analysis of situations or data requires evaluation of a variety of factors and an understanding of current business and technological trends.
  • On a regular basis, initiates corrective action needed to resolve complex, critical issues. Provides input to and may develop operational plans and works with Senior Management to ensure that plans are integrated with broader strategies.


Supervision Received or Extended

  • Manages work activities and operations of a Production Center in the organization's title production operations.
  • Challenges the team to think "outside the box" and works with them to effect change in the organization; will work with senior leaders to provide input on strategic business initiatives.


Knowledge and Skills/Technology Used

  • Integrity, honesty, excellent communication skills both verbal and written and very good presentation when working with management, executive staff and customers is a must
  • Demonstrates ability to consistently meets deadlines and drives for results
  • Strong customer service skills
  • Ability to multi-task in a fast paced production environment
  • Effective interpersonal skills and working with offshore teams a plus
  • Strong working knowledge of Excel and other Microsoft Office products
  • Efficient use of FAST and Crystal Reports


Typical Education

  • Bachelor's degree or equivalent experience


Typical Range of Experience

  • Minimum of 6-10 years in title production
  • At least 2 years operating in a managerial/leadership position
Pay Range: $85,000.00 - $113,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.