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Remote Director Shared Services Jobs (NOW HIRING)

Lancesoft INC

Remote - Director of Behavioral Health

OR · Remote

$88K - $138K/yr

The Remote Director of Behavioral Health leads the Behavioral Health Transfer Center, ensuring exceptional operational performance, timely service, and sound clinical judgment. This role requires a ...

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Remote Director Shared Services information

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$35K

$92.1K

$175K

How much do remote director shared services jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote director shared services in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Shared Services vs Remote Manager Shared Services?

AspectRemote Director Shared ServicesRemote Manager Shared Services
ResponsibilitiesOversees multiple departments, strategic planning, high-level decision makingManages daily operations, team supervision, project execution
CredentialsTypically requires advanced degrees and extensive experienceRequires relevant experience, often a bachelor's degree
Work EnvironmentStrategic, leadership-focused, cross-departmentalOperational, team management, task-oriented
Industry UsageCommon in large organizations and corporate settingsFound in mid-sized companies and departmental teams

The main difference between Remote Director Shared Services and Remote Manager Shared Services lies in scope and responsibilities. Directors focus on strategic leadership and overseeing multiple departments, while Managers handle daily operations and team management. Both roles require relevant experience, but Directors typically have higher credentials and a broader strategic focus.

What are the key skills and qualifications needed to thrive as a Remote Director Shared Services, and why are they important?

To thrive as a Remote Director Shared Services, you need strong leadership and project management skills, extensive experience in shared services operations, and a relevant bachelor's or master's degree. Familiarity with enterprise resource planning (ERP) systems, process automation tools, and data analytics platforms is typically required. Exceptional communication, strategic thinking, and the ability to motivate remote teams are standout soft skills for this position. These competencies are critical for optimizing processes, driving efficiency, and ensuring seamless service delivery across geographically dispersed teams.

What are some common challenges faced by a Remote Director of Shared Services, and how can they be addressed?

A Remote Director of Shared Services often faces challenges such as maintaining effective communication across geographically dispersed teams, ensuring consistent service quality, and driving process improvements remotely. To address these, it's important to implement robust digital collaboration tools, establish clear performance metrics, and foster a strong culture of accountability and transparency. Regular virtual meetings and open communication channels can help keep teams aligned and motivated, while ongoing training ensures everyone stays updated on best practices and company standards.

What is a Remote Director of Shared Services?

A Remote Director of Shared Services is a senior management professional responsible for overseeing centralized business functions—such as finance, human resources, IT, or procurement—across an organization, while working remotely. They ensure these shared services operate efficiently and align with the organization's goals. Their role includes managing teams, optimizing processes, implementing best practices, and maintaining high service levels, typically across multiple departments or locations. By working remotely, they leverage technology to collaborate, monitor performance, and drive continuous improvement from a distance.
More about Remote Director Shared Services jobs
What cities are hiring for Remote Director Shared Services jobs? Cities with the most Remote Director Shared Services job openings:
What states have the most Remote Director Shared Services jobs? States with the most job openings for Remote Director Shared Services jobs include:
What job categories do people searching Remote Director Shared Services jobs look for? The top searched job categories for Remote Director Shared Services jobs are:
Remote Director Shared Services jobs near you
Infographic showing various Remote Director Shared Services job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.
Shared Services Communications Specialist

Shared Services Communications Specialist

Crash Champions

Westmont, IL • On-site, Remote

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Crash Champions rating

6.9

Company rating: 6.9 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

164th of 329 rated vehicle maintenance

Job description

Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Work Location & Schedule Requirements
  • Remote Opportunity: This position is eligible for remote work.
  • Employees residing within commuting distance of the Westmont, IL office: Additional onsite attendance may be required based on business needs, team schedules, training, meetings, or leadership visits.
  • Remote Work Expectations: Employees working remotely must maintain a professional and distraction-free work environment and be available during scheduled working hours to manage inbound and outbound calls, support tickets, emails, chats, and other assigned responsibilities. Team members are expected to remain actively engaged, responsive, and accessible throughout their scheduled shift.
  • Schedule Requirement: This position supports West Coast operations and requires availability to work 10:00 AM - 7:00 PM CST (8:00 AM - 5:00 PM PST).

Essential Duties and Responsibilities
  • Provide professional, courteous, and timely support to stores and vendors regarding general inquiries.
  • Resolve customer inquiries, complaints, and complex issues via phone, email, chat, text, and ticketing systems.
  • Research, troubleshoot, and identify appropriate solutions to resolve issues before escalation whenever possible.
  • Take ownership of inquiries from initial contact through resolution, ensuring accurate and timely follow-up.
  • Demonstrate exceptional customer service skills when handling challenging situations while maintaining a calm and professional demeanor.
  • Utilize internal systems and tools to investigate issues and provide effective resolutions.
  • Maintain a working knowledge of internal processes, including statement reconciliation, invoice posting, payment journal creation, payment scheduling, invoice imports, and remittance explanations.
  • Follow established escalation procedures and company policies while exercising sound judgment and discretion.
  • Collaborate with cross-functional teams to ensure efficient issue resolution and positive customer experience.
  • Meet productivity, quality, and service-level expectations in a fast-paced support environment.

Qualifications
Qualifications
  • Preferred: 1-2 years of call center, contact center, shared services, or high-volume customer service experience.
  • General accounting knowledge and understanding of basic accounting principles required.
  • Strong verbal and written communication skills with a customer-focused approach.
  • Excellent organizational, time management, and multitasking abilities.
  • Demonstrated problem-solving skills with a solution-oriented mindset.
  • Ability to manage a high-volume workload while maintaining accuracy and meeting performance expectations.
  • Strong computer skills, including data entry, system navigation, Microsoft Excel, and other business applications.
  • Ability to exercise discretion, sound judgment, and independent decision-making, strong multi-tasking skills
  • Self-motivated, adaptable, and positive professional who thrives both independently and as part of a collaborative team.
  • Ability to consistently work the required West Coast support schedule (10:00 AM - 7:00 PM CST / 8:00 AM - 5:00 PM PST).

Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus ("Cash From Crash")
  • 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate
USD $23.00/Hr.
Posted Max Pay Rate
USD $25.00/Hr.

What Crash Champions employees say

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About Crash Champions

Sourced by ZipRecruiter

Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

51 - 200 Employees

Headquarters location

Westmont, IL, US

Year founded

1999

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