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Remote Director Medical Information Jobs (NOW HIRING)

Med Communications

Medical Information Specialist

Remote (United States) Department: Clinical Operations Reports To: Director Contact Center Operations or Medical Information Manager Employment Type: Full-Time Join Our Team Med Communications is ...

Oscar Health

Director, Medical Economics

Dallas, TX · Remote

$178K - $234K/yr

We're hiring a Director, Medical Economics to join our Actuarial team. Oscar is the first health ... This is a remote position, open to candidates who reside in: Dallas, TX. You will be fully remote ...

Oscar Health

Director, Medical Economics

Dallas, TX · Remote

$178K - $234K/yr

This is a remote position, open to candidates who reside in: Dallas, TX. You will be fully remote ... For information about our collection, use, and disclosure of applicants' personal information as ...

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Remote Director Medical Information information

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$13K

$232.4K

$357K

How much do remote director medical information jobs pay per year?

As of Aug 3, 2026, the average yearly pay for remote director medical information in the United States is $232,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $198,000.00 and $284,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Medical Information vs Remote Medical Science Liaison?

AspectRemote Director Medical InformationRemote Medical Science Liaison
CredentialsMedical degree or advanced scientific degree, relevant certificationsMedical or scientific degree, often with industry-specific certifications
Work EnvironmentCorporate office or remote, managing medical information teamsRemote, engaging with healthcare professionals and KOLs
Employer & Industry UsagePharmaceutical companies, biotech firmsPharmaceutical companies, biotech firms, often field-based
Primary FocusManaging medical information, compliance, and medical communicationScientific exchange, medical education, and KOL engagement

While both roles require strong scientific backgrounds and industry experience, the Remote Director Medical Information focuses on overseeing medical communication teams and ensuring compliance, often within a corporate setting. In contrast, the Remote Medical Science Liaison emphasizes scientific engagement with healthcare professionals and KOLs, often involving field-based interactions. Both roles are vital in the pharmaceutical industry but serve different strategic functions.

What does a remote director medical information do?

A Remote Director of Medical Information oversees the development, management, and dissemination of accurate, balanced, and timely medical information for pharmaceutical or biotechnology companies, all while working remotely. They lead teams that respond to healthcare professionals’ and patients’ inquiries about products, ensure compliance with regulations, and support medical communication strategies. This role also involves collaborating with cross-functional teams such as regulatory, clinical, and legal, and may include training staff and overseeing the creation of medical content for both internal and external use.

How does a remote director medical information typically collaborate with cross-functional teams to ensure accurate and compliant medical content?

A Remote Director of Medical Information regularly partners with colleagues in regulatory affairs, medical affairs, pharmacovigilance, and marketing to review and approve medical content for both internal and external stakeholders. This collaboration is often facilitated through virtual meetings, shared digital platforms, and cross-functional project teams. The Director ensures that all information disseminated is scientifically accurate, meets regulatory standards, and addresses the needs of healthcare professionals and patients. Effective communication and project management skills are crucial for coordinating across diverse teams in a remote setting.

What are the key skills and qualifications needed to thrive as a remote director medical information, and why are they important?

To thrive as a Remote Director of Medical Information, you need advanced knowledge in medical science, regulatory compliance, and medical communications, usually supported by a PharmD, MD, or PhD. Familiarity with medical information databases, literature search tools, and systems like Veeva or MedInfo is essential. Outstanding leadership, cross-functional collaboration, and clear written and verbal communication set top candidates apart. These skills ensure accurate, compliant medical information delivery and effective team management in a remote, fast-paced healthcare environment.
More about Remote Director Medical Information jobs
What cities are hiring for Remote Director Medical Information jobs? Cities with the most Remote Director Medical Information job openings:
What states have the most Remote Director Medical Information jobs? States with the most job openings for Remote Director Medical Information jobs include:
What job categories do people searching Remote Director Medical Information jobs look for? The top searched job categories for Remote Director Medical Information jobs are:
Remote Director Medical Information jobs near you
Infographic showing various Remote Director Medical Information job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $232,369 per year, or $111.7 per hour.

Associate Director/Director, Medical Information & Pharmacovigilance Contact Center Operations

Mineralys Therapeutics

Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

"Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities such as chronic kidney disease (CKD), obstructive sleep apnea (OSA) and other diseases driven by dysregulated aldosterone. Its initial product candidate, lorundrostat, is a proprietary, orally administered, highly selective aldosterone synthase inhibitor. Mineralys is headquartered in Radnor, Pennsylvania. For more information, please visit https://mineralystx.com. Follow Mineralys on LinkedIn, Twitter and Bluesky"
Mineralys is a fully remote company.
Associate Director/Director, Medical Information & Pharmacovigilance Contact Center Operations
The Associate Director/Director, Medical Information & Pharmacovigilance Contact Center Operations serves as the primary business owner and day-to-day point of contact for the company's outsourced Medical Information Contact Center (MICC) vendor. This role is responsible for the operational oversight, governance, and performance management of the vendor relationship, ensuring that medical inquiries, scientific response letter (SRL) fulfillment, adverse event (AE) intake, and product quality complaint (PQC) intake are handled accurately, compliantly, and within agreed service levels. The position requires a unique combination of Medical Information and Pharmacovigilance knowledge to bridge Medical Affairs, Pharmacovigilance/Safety, Quality and IT call center functions to ensure a seamless, inspection-ready contact center operation in support of commercial launch.
Key Responsibilities
Vendor Oversight & Governance
  • Act as the primary business owner and day-to-day liaison for the outsourced Medical Information Contact Center vendor, managing the operational relationship across the full scope of services.
    Lead regular governance meetings with the vendor, tracking action items, escalations, deliverables, and continuous improvement initiatives.
  • Monitor vendor performance against contractual key performance indicators (KPIs) and service level agreements (SLAs), proactively identifying and resolving gaps in quality or timeliness.
  • Oversee onboarding, ongoing training, and product/process knowledge transfer for vendor staff, ensuring alignment with company-specific requirements.
  • Coordinate change orders, scope adjustments, and budget tracking in partnership with Vendor Management and Finance as call volumes and program needs evolve.
  • Serve as the central point of contact connecting the contact center vendor with the separate Pharmacovigilance/Safety vendor to ensure a coordinated, closed-loop cross-vendor workflow.
  • Manage the distribution of vendor-generated activity reporting and metrics to key internal stakeholders, ensuring timely and accurate communication.

Medical Information Operations
  • Oversee end-to-end medical inquiry intake, triage, documentation, and fulfillment for healthcare professionals (HCPs) and consumers received via phone, email, and other channels.
  • Manage the Scientific Response Letter (SRL) fulfillment process, including the intake and handling of Medical Information Request Forms (MIRFs) submitted by Medical Science Liaisons (MSLs), ensuring timely status updates, version and document control, and a closed-loop communication process that provides visibility back to the original requestor.
  • Define and maintain Tier 1 (standard/basic) versus Tier 2 (complex) inquiry handling and clear escalation pathways into the internal Medical Affairs team.
  • Partner with Scientific/Medical Communications to ensure approved response
    documents, standard response letters, and publications are current and accessible to the vendor.
  • Support development and maintenance of the Medical Information SOP, FAQs, standard or custom response letters and MI fulfillment training materials.
    Pharmacovigilance & Safety Intake
  • Ensure the vendor's accurate recognition, documentation, and timely transfer of adverse event (AE) reports to the Pharmacovigilance/Safety function in accordance with agreed timelines and regulatory requirements.
  • Oversee the secure end-to-end transfer of call center safety data to PV for case processing and regulatory reporting, including reconciliation processes to confirm receipt of each case.
  • Coordinate the intake and routing of product quality complaints (PQCs), including batch/lot traceability capture, with escalation to Mineralys Quality Assurance.
  • Ensure call center processes support compliant adverse event intake, follow-up activities, and the transfer of information required for downstream PV case processing, MedDRA coding, and regulatory reporting.
  • Ensure a clear, compliant separation and handoff of responsibilities between contact center intake and downstream PV case processing.

Systems Integration
  • Partner with IT and the vendor to ensure seamless integration of the contact center
    workflow with the Med Affairs and Med Info technology stack (e.g. Med Affairs Veeva CRM, MedComms, PromoMats), including MIRF routing and close-loop case
    completion.
  • Ensure Pharmacovigilance system workflows are integrated with the call center workflows.
  • Coordinate system and integration testing with call center provider and Mineralys resources.
  • Systems Integration

Compliance, Quality & Reporting
  • Ensure all contact center activities are conducted in a compliant, inspection-ready manner consistent with GVP, GCP, GMP, applicable regulatory requirements, and internal SOPs.
  • Maintain a strict separation between Medical and Commercial activities and information in all reporting and documentation.
  • Support vendor audits and internal, client, and regulatory inspections, including readiness activities and CAPA follow-up.
  • Develop and deliver routine performance reporting and executive summaries on contact center metrics, inquiry trends, and safety reconciliation for leadership review.
  • Maintain and continuously improve program-specific procedural documents, governing documents, and quality monitoring plans in collaboration with Quality.

Qualifications
  • Bachelor's degree in a scientific, healthcare, or related discipline; advanced degree (PharmD, PhD, MS, RN, or RPh) strongly preferred.
  • Minimum of 5-7 years of experience in Medical Affairs, Medical Information, and/or Pharmacovigilance within the pharmaceutical or biotechnology industry.
  • Demonstrated working knowledge of both Medical Information operations (inquiry
    handling, SRL fulfillment) and Pharmacovigilance processes (AE intake, reconciliation, regulatory reporting requirements).
  • Experience managing or overseeing outsourced vendors, CROs, or contact center service providers, including governance and KPI/SLA management.
  • Solid understanding of relevant regulatory and compliance frameworks, including GVP, GCP, and the required separation of Medical and Commercial activities.
    Preferred Qualifications
  • Hands-on experience with Veeva CRM and Veeva Vault (MedComms and PromoMats), including MIRF and SRL workflows.
  • Experience supporting a product launch or standing up a medical information / safety contact center at a small or emerging biopharmaceutical company.
  • Familiarity with safety databases (e.g., Argus) and case data exchange standards (e.g., E2B), MedDRA, and WHO Drug coding.
  • Experience developing SOPs, training materials, and quality monitoring plans for field medical or contact center operations.

Core Competencies
  • Strong vendor and relationship management skills with the ability to hold partners accountable while fostering collaboration.
  • Excellent cross-functional communication and stakeholder alignment across Medical Affairs, PV, Quality, IT, and Commercial.
  • Detail-oriented with a strong commitment to compliance, accuracy, and data integrity.
  • Ability to manage multiple competing priorities and deliverables under tight timelines.
  • Sound judgment and a proactive, problem-solving mindset in a fast-paced, pre-commercial environment.

Travel
  • Domestic travel of up to 20% may be required to support company meetings, cross-functional planning sessions, vendor meetings, training, and other business activities.

This position is eligible for standard Company benefits including medical, dental, vision, time off and 401K, as well as participating in Mineralys incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based on geographic location, work experience, education, and/or skill level.
US Salary Range: $125,000 - $185,000
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