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Remote Digital Support Specialist Jobs in Silver Spring, MD

LMI

Contract Support Specialist, DHS CBP

Washington, DC · On-site +1

$100K - $150K/yr

S. CBP. LMI is a new breed of digital solutions provider dedicated to accelerating government ... Business casual dress, flex time, remote work opportunities, and tuition reimbursement are a few of ...

LMI

Contract Support Specialist, DHS CBP

Washington, DC · On-site +1

$100K - $150K/yr

S. CBP. LMI is a new breed of digital solutions provider dedicated to accelerating government ... Business casual dress, flex time, remote work opportunities, and tuition reimbursement are a few of ...

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All JobsDigital Support Specialist JobsRemote Digital Support Specialist JobsRemote Digital Support Specialist Jobs in Silver Spring, MD

Remote Digital Support Specialist information

See Silver Spring, MD salary details

$32K

$81.2K

$121K

How much do remote digital support specialist jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote digital support specialist in Silver Spring, MD is $81,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $120,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Digital Support Specialist vs Remote IT Support Technician?

AspectRemote Digital Support SpecialistRemote IT Support Technician
Required CredentialsCertifications like CompTIA A+, customer service skillsIT certifications, technical troubleshooting skills
Work EnvironmentRemote, customer-facing, digital platformsRemote or on-site, technical troubleshooting
Employer & Industry UsageTech companies, customer support centersIT service providers, tech support departments
Common Search & ComparisonOften compared for support roles in digital environmentsCompared for technical troubleshooting roles

The Remote Digital Support Specialist and Remote IT Support Technician roles share similarities in certifications and remote work environments. However, the Digital Support Specialist focuses more on customer service and digital platform support, while the IT Support Technician emphasizes technical troubleshooting and hardware/software issues. Both roles are vital in tech industries but cater to different aspects of technical support.

What does a remote digital support specialist do?

A remote digital support specialist provides technical assistance and troubleshooting for digital products, software, or online services from a remote location. They help users resolve issues, answer questions, and ensure smooth operation using communication tools like chat, email, or phone, often requiring knowledge of specific platforms or tools. Strong communication skills and technical knowledge are essential for this role.

What are popular job titles related to Remote Digital Support Specialist jobs in Silver Spring, MD?

For Remote Digital Support Specialist jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Digital Support Specialist jobs in Silver Spring, MD look for?

The top searched job categories for Remote Digital Support Specialist jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Digital Support Specialist jobs?

Cities near Silver Spring, MD with the most Remote Digital Support Specialist job openings:

Remote Digital Support Specialist jobs near you

Booking Support Specialist - Remote

HB Travels

Baltimore, MD • Remote

$30K - $70K/yr

Full-time

Posted 7 days ago

Job description

We are seeking an organized and customer-focused Booking Support Specialist to assist customers with booking inquiries, research, and reservation coordination.

The ideal candidate enjoys researching options, managing details, communicating with customers, and providing professional support throughout the booking process.

Key Responsibilities

  • Respond to booking and reservation inquiries
  • Identify customer needs and preferences
  • Research available booking options
  • Provide clear and accurate information
  • Assist with coordinating reservation details
  • Review information for accuracy
  • Communicate with providers when necessary
  • Assist with booking changes and updates
  • Maintain organized customer records
  • Follow up regarding confirmations and outstanding information
  • Provide professional support throughout the booking process

Qualifications

  • Strong communication skills
  • Customer-service focused
  • Excellent attention to detail
  • Strong organizational abilities
  • Comfortable researching information online
  • Basic computer proficiency
  • Ability to learn booking platforms
  • Strong time-management skills
  • Reliable and self-motivated
  • Previous booking, reservations, or customer-service experience is helpful but not required

Why Choose Us?

  • Remote Environment: Manage booking support responsibilities remotely
  • Flexible Scheduling: Organize your availability around responsibilities and customer needs
  • Training Available: Learn booking processes, systems, and customer-service procedures
  • Ongoing Support: Access continued educational resources
  • Professional Development: Build communication, organization, research, and coordination skills
  • Customer-Focused Role: Help customers navigate their options and reservation needs

How to Apply

If you're organized, detail-oriented, and enjoy helping customers, we encourage you to apply for the Booking Support Specialist opportunity.