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Remote Digital Operations Manager Jobs in Tulsa, OK

FMS Inc.

Operations Manager

Tulsa, OK · Remote

Manage supervisors overseeing remote customer service representatives, with seasonal staffing ... Analyze operational reports and performance trends to identify improvement opportunities. * Coach ...

Addison Group

Sales Manager

Tulsa, OK · Remote

... operations tools, and business analytics software. * Knowledge of digital marketing, SEO, online ... Remote position with periodic travel for leadership meetings, training sessions, and industry ...

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All JobsDigital Operations JobsRemote Digital Operations Manager JobsRemote Digital Operations Manager Jobs in Tulsa, OK

Remote Digital Operations Manager information

See Tulsa, OK salary details

$58.5K

$67.9K

$84K

How much do remote digital operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote digital operations manager in Tulsa, OK is $67,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a remote digital operations manager?

A Remote Digital Operations Manager is a professional responsible for overseeing and optimizing digital processes and workflows within an organization, while working remotely. Their duties typically include managing digital projects, coordinating cross-functional teams, implementing digital tools and strategies, and ensuring efficient operation of online platforms. They play a crucial role in streamlining digital operations, improving productivity, and supporting business goals from a remote location. This role requires strong communication, organizational, and technical skills, as well as experience with digital platforms and remote collaboration tools.

What are the key skills and qualifications needed to thrive as a remote digital operations manager?

To thrive as a Remote Digital Operations Manager, you need expertise in digital project management, process optimization, and a solid background in business or operations management, often backed by a relevant degree. Familiarity with project management tools (like Asana, Trello, or Jira), CRM systems, and data analytics platforms is typically required. Strong leadership, communication, and problem-solving skills set top performers apart, especially when coordinating distributed teams. These skills and qualifications are crucial for maintaining efficient digital workflows, driving organizational goals, and ensuring seamless remote collaboration.

How does a remote digital operations manager typically collaborate with cross-functional teams while working remotely?

As a Remote Digital Operations Manager, collaboration with cross-functional teams is often facilitated through digital project management platforms, regular virtual meetings, and asynchronous communication tools. You’ll frequently coordinate with departments such as marketing, IT, and customer support to streamline workflows and ensure alignment on digital initiatives. Clear communication and proactive status updates are crucial to overcoming the challenges of time zone differences and remote collaboration. Building strong relationships and setting clear expectations helps maintain productivity and fosters a collaborative team environment.

What is the difference between Remote Digital Operations Manager vs Remote Digital Marketing Manager?

AspectRemote Digital Operations ManagerRemote Digital Marketing Manager
Primary FocusOverseeing digital processes, workflows, and operational efficiencyPlanning and executing marketing campaigns, content strategy, and brand promotion
Required SkillsProject management, digital tools, process optimizationSEO, content creation, analytics, advertising
Work EnvironmentCollaborates with IT, operations, and cross-functional teamsWorks closely with creative, sales, and marketing teams
Common CertificationsProject Management Professional (PMP), Agile certificationsGoogle Analytics, HubSpot, SEO certifications

The Remote Digital Operations Manager primarily focuses on streamlining digital workflows and ensuring operational efficiency across digital platforms. In contrast, the Remote Digital Marketing Manager concentrates on developing marketing strategies and campaigns to promote brands online. While both roles require digital skills and collaboration, their core responsibilities and skill sets differ significantly, making each role unique within the digital industry.

What are popular job titles related to Remote Digital Operations Manager jobs in Tulsa, OK?

For Remote Digital Operations Manager jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Remote Digital Operations Manager jobs in Tulsa, OK look for?

The top searched job categories for Remote Digital Operations Manager jobs in Tulsa, OK are:

What cities near Tulsa, OK are hiring for Remote Digital Operations Manager jobs?

Cities near Tulsa, OK with the most Remote Digital Operations Manager job openings:

Remote Digital Operations Manager jobs near you

Operations Manager

FMS Inc.

Tulsa, OK • Remote

Full-time

Posted 11 days ago

Job description

JOB TITLE: Operations Manager

EMPLOYER: FMS Inc.

BENEFIT ELEGIBIITY CLASS: Salary

REPORTS TO: Director, Health and Medical Services


UPDATED: 08/12/2026



JOB SUMMARY: 

This position serves as the operational leader for a single client account, ensuring exceptional service delivery, developing supervisors and team members, and building a strong partnership with the client.


JOB DUTIES AND RESPONSIBILITIES:

•    Lead the day-to-day operations of a dedicated customer service account.

•    Manage supervisors overseeing remote customer service representatives, with seasonal staffing increases.

•    Ensure contractual performance goals are achieved, including Service Level, AHT, CSAT, QA, Schedule Adherence, and Productivity.

•    Analyze operational reports and performance trends to identify improvement opportunities.

•    Coach and develop supervisors while fostering a culture of accountability and continuous improvement.

•    Serve as the primary operational contact for the client and participate in regular business reviews.

•    Partner with the client's NICE Workforce Management team on staffing, scheduling, and operational planning.

•    Collaborate with Quality, Training, HR, Recruiting, and IT to support program success.

•    Ensure compliance with company policies, client requirements, and applicable regulations.

•    Lead operational improvements that enhance customer experience and performance.

JOB QUALIFICATIONS:

•    Five or more years of contact center leadership experience.

•    At least two years managing supervisors or multiple customer service teams.

•    Experience leading high-volume customer service operations.

•    Strong understanding of contact center metrics and reporting.

•    Excellent coaching, communication, organizational, and problem-solving skills.

•    Strong Microsoft Excel and reporting skills.

•    Healthcare or health insurance customer service experience preferred.

•    Experience using NICE or similar contact center platforms preferred.

•    Experience partnering with Workforce Management teams preferred.

•    Bachelor's degree or equivalent experience preferred.

CORE COMPETENCIES:

•    Diversity & Inclusion: Demonstrates understanding and respect for diverse backgrounds; promotes a harassment-free workplace; supports inclusive practices.

•    Ethics & Integrity: Acts with honesty, professionalism, and accountability; upholds organizational values.

•    Customer Service: Responds promptly and professionally to inquiries; manages challenges with empathy and tact.

•    Communication: Communicates clearly and confidently in both verbal and written formats; participates effectively in meetings and team settings.

•    Motivation & Initiative: Pursues excellence; sets and meets high standards; overcomes challenges with persistence.

•    Professionalism: Demonstrates respect, discretion, and reliability; takes ownership of responsibilities and follows through on commitments.

•    Attendance & Punctuality: Maintains reliable attendance and punctuality; ensures coverage and communicates scheduling needs responsibly.

WORK-FROM-HOME REQUIREMENTS:

•    Reliable high-speed internet and secure, quiet workspace

•    Employee-provided WFH equipment

o    Desktop & Dual Monitors - 4vCPU with minimum 1.6 GHz or faster processor. For higher video/screen share resolution and frame rate, a four-core processor or better is required

o    RAM: 8000 MB

o    Hard Drive: 6 GB or more

o    .NET Framework version 4.6.1 or later

o    Windows 10/11

o    Mouse

o    Headset

o    Webcam

•    Comfortable using video conferencing tools throughout each scheduled shift

•    Ability to maintain confidentiality and protect patient health information (PHI) in a remote environment


The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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