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Remote Dhs Contractor Jobs in Georgia (NOW HIRING)

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL ...

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Remote Dhs Contractor information

What are remote DHS contractors?

Remote DHS contractors are professionals hired by third-party companies to provide services or perform tasks for the Department of Homeland Security (DHS) while working remotely, outside of DHS physical locations. These contractors may work in fields such as cybersecurity, IT support, intelligence analysis, or project management. Their responsibilities and requirements can vary depending on the specific contract and agency needs, but they must comply with all federal regulations and security protocols. Remote DHS contractors typically require relevant clearances and must adhere to strict confidentiality and data protection policies.

What is the difference between Remote Dhs Contractor vs Remote Security Specialist?

AspectRemote Dhs ContractorRemote Security Specialist
CredentialsSecurity clearance, DHS-specific certificationsSecurity certifications like CISSP, CISM
Work EnvironmentContract roles with DHS or government agencies, often remote or hybridPrivate sector or government, remote or onsite
Employer & IndustryU.S. Department of Homeland Security, government agenciesPrivate security firms, corporations, government

The main difference is that a Remote Dhs Contractor works specifically on DHS-related projects, often requiring security clearances and government contracts, while a Remote Security Specialist may work across various industries with different certifications and employer types. Both roles focus on security but differ in scope, credentials, and work environment.

What are the key skills and qualifications needed to thrive as a Remote DHS Contractor, and why are they important?

To thrive as a Remote DHS Contractor, you generally need a background in information security, project management, or IT, often supported by a relevant degree and active security clearance. Familiarity with government systems such as e-QIP, DHS-specific platforms, and certifications like CompTIA Security+ or CISSP are typically required. Strong communication, attention to detail, and adaptability are crucial soft skills for collaborating with distributed teams and ensuring compliance. These skills and qualifications are vital to protect sensitive data, meet federal regulations, and deliver reliable support to the Department of Homeland Security.

What are some common challenges faced by Remote DHS Contractors, and how can they be addressed?

Remote DHS Contractors often encounter challenges such as maintaining effective communication with on-site teams, managing sensitive information securely, and adapting to changing project requirements. To address these, it's important to utilize secure communication tools, establish regular check-ins with team members, and stay updated on federal security protocols. Proactive collaboration and a strong understanding of compliance requirements can greatly enhance both productivity and job satisfaction in this role.
What are the most commonly searched types of Dhs Contractor jobs in Georgia? The most popular types of Dhs Contractor jobs in Georgia are:
What are popular job titles related to Remote Dhs Contractor jobs in Georgia? For Remote Dhs Contractor jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Dhs Contractor jobs in Georgia look for? The top searched job categories for Remote Dhs Contractor jobs in Georgia are:
What cities in Georgia are hiring for Remote Dhs Contractor jobs? Cities in Georgia with the most Remote Dhs Contractor job openings:
Remote Dhs Contractor jobs near you
Infographic showing various Remote Dhs Contractor job openings in Georgia as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution.

Help Desk Analyst 2 - Atlanta, GA

STI

Atlanta, GA • On-site, Remote

$19.75 - $27/hr

Full-time

Re-posted 14 days ago

Job description

Help Desk Analyst 2
Atlanta, GA/REMOTE
1 year Contract
Description:
The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia.
The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS.
*This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position.
*State of Georgia resident applicants only.
Position Responsibilities:
• Receive and track onboard and offboard requests; check the requests for completeness and accuracy
• Submit requests for new accounts using ServiceNow ticketing system.
• Submit request for setup and delivery of equipment and wireless devices.
• Coordinate with application teams for additional application access requests
• Track progress of requests to completion and escalate to vendors and management as needed.
• Review accounts for accuracy of provision or deprovision based on requests
• Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN
• Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested
• Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards
• Communicate status of processed onboard or offboard requests to hiring managers
• Resolve requests within SLA while providing the highest level of customer service
• Display a consistent understanding of compliance to assist in high priority escalations and requests
Qualifications & Skills Required:
• Associate degree in a related field OR minimum 2+ years of help desk support
• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)
• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines
• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting
• Detail oriented with the ability to work independently
• Excellent oral, written, and interpersonal communication
• Experience in performing well under pressure
• Capable of working competently with personnel at multiple levels of the organization
• Experience with ServiceNow or Okta is a plus
• Must have work authorization that allows candidate to work in the United States

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