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Remote Desktop Technician Jobs in Plano, TX (NOW HIRING)

CareFlite

Desktop Administrator

Irving, TX · Remote

Position Summary The Desktop Administrator deploys, maintains, supports, and troubleshoots all ... Participates in administering the organization's Remote Monitoring & Management (RMM) platform(s ...

Atlas Copco

Field Service Technician

Dallas, TX · Remote

$32 - $36/hr

As a Service Technician, you are an important part of this mission. You will be close to your ... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ...

Divcon Controls

Sr. PLC Field Technician

Dallas, TX · Remote

Senior PLC Field Technician serves as an expert-level field resource responsible for leading ... The pay range for this role is: 40 - 45 USD per hour (Remote (United States)) #J-18808-Ljbffr

Atlas Copco

Field Service Technician

Dallas, TX · On-site +1

$32 - $36/hr

As a Service Technician, you are an important part of this mission. You will be close to your ... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ...

Mendocino Farms

IT HELP DESK TECHNICIAN

Plano, TX · On-site +1

$50K - $60K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: Dallas, TX (Plano ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

Diebold Nixdorf

Field Service Technician

Dallas, TX · Remote

Vocational/Trade School preferred #LI-DC1 #LI-Remote * Gains familiarity with Field Service Technician practices and procedures. * With guidance and / or in conjunction with more experienced ...

Motorola Solutions

ASG Support Technician

Dallas, TX · Remote

$40K - $45K/yr

NOTE: This is fully remote position and the candidate can reside anywhere in the United States ... Follow the department process, procedure, and metrics for a technical support II technician

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How much do remote desktop technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop technician in Plano, TX is $21.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.70 per hour, depending on experience, location, and employer.

What is a Remote Desktop Technician job?

A Remote Desktop Technician is an IT support professional responsible for troubleshooting and resolving technical issues related to remote desktop connections. They assist users with software installations, network connectivity, security concerns, and performance issues on remote systems. Using remote access tools, they diagnose and fix problems without needing to be physically present. This role requires strong problem-solving skills, knowledge of operating systems, and familiarity with remote desktop protocols.

What are the key skills and qualifications needed to thrive in the Remote Desktop Technician position, and why are they important?

To excel as a Remote Desktop Technician, you need a solid understanding of computer hardware, network troubleshooting, and remote support protocols, often backed by an associate degree in IT or a related field. Familiarity with remote desktop software (such as TeamViewer, Remote Desktop Services, or LogMeIn), ticketing systems, and certifications like CompTIA A+ or Microsoft MCP are common requirements. Outstanding problem-solving abilities, clear communication, and patience with users are essential soft skills in this role. These qualifications ensure efficient technical support, high user satisfaction, and minimized downtime for the organizations you support.

What are some common challenges Remote Desktop Technicians face in their daily work?

Remote Desktop Technicians frequently encounter challenges such as resolving issues without physical access to devices, handling a high volume of support requests, and communicating technical solutions to non-technical users. Additionally, they may have to quickly adapt to different operating systems, software environments, or unique client setups. Strong troubleshooting skills, patience, and effective communication are key to overcoming these obstacles and ensuring users get prompt, effective resolutions. Being proactive and maintaining thorough documentation also help technicians succeed in fast-paced, remote support environments.
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What are popular job titles related to Remote Desktop Technician jobs in Plano, TX? For Remote Desktop Technician jobs in Plano, TX, the most frequently searched job titles are:
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What cities near Plano, TX are hiring for Remote Desktop Technician jobs? Cities near Plano, TX with the most Remote Desktop Technician job openings:
Remote Desktop Technician jobs near you
Infographic showing various Remote Desktop Technician job openings in Plano, TX as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,716 per year, or $22 per hour.
Copy of Desktop Support Technician

Copy of Desktop Support Technician

American Technology Services

Irving, TX • On-site, Remote

$19.50 - $24.75/hr

Full-time

Posted 9 days ago

Job description

About American Technology Services LLC
American Technology Services (ATS) started in 1994 with the same mission as today, providing high-quality managed IT services, network support, and cybersecurity services to firms where quality matters most - the organizations that rely heavily on information technology and high levels of services. Over the years, ATS has built client trust that has lasted for years and years. As time goes forward, our consultative approach resonates well, and our "corporate knowledge" about our clients' IT operations helps our clients perform at a higher level.
About the role
ATS is seeking a proactive and customer-focused Desk Support Technician II to join our dynamic IT team. In this hands-on, on-site role, you will be the first point of contact for users, providing essential infrastructure support to internal and external clients. Your primary responsibilities will include managing IT service requests, troubleshooting technical issues, and collaborating closely with team members on global projects. Complex issues will be escalated to senior engineers as needed, ensuring seamless service and high user satisfaction.
What you'll do
  • Ability to work individually and in team environments both internally and with clients to formalize client systems and project implementation and migration plans.
  • Provide proactive maintenance of systems, technical support and guidance of client network and systems.
  • Ability to work as part of a team to solve problems.
  • Manages system back-up and recovery solutions.
  • Perform troubleshooting analysis of desktop applications, servers and network components.
  • Monitors system performance and implement tuning as needed.
  • Participates in developing and maintaining technical documentation associated with customer systems. Follow department procedures for successful incident management.
  • Proactively monitor overall health of network and server infrastructure, which includes, but is not limited to, backups, patching, threat management software and overall health of server systems and network devices.
  • Participate in on-call rotation as required.
  • Additional requirements may exist if the offer of employment is extended

Qualifications
  • Bachelor's degree in a related field or equivalent work experience.
  • At least 5 years prior experience either in consulting or a managed services environment
  • MCSE / CCNP or progress toward MCSE / CCNP
  • At least 1 year of experience in windows Server with Active Directory
  • At least 1 Year of experience with Office 365 and Azure, Microsoft Exchange and SharePoint Online
  • At least 1 year of experience with Routers and routing protocols

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