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Remote Desktop Support Jobs in Temple, TX (NOW HIRING)

AxisCare

Director of Partnerships

Waco, TX · Remote

Remote Position Type: Full-Time Position Summary The Director of Partnerships manages the sales ... Manual dexterity required to use desktop computer and peripherals. * Utilization of software and ...

AxisCare

Product Manager

Waco, TX · Remote

Remote Position Type: Full-Time Position Summary As a Product Manager at AxisCare, you will own the ... We're eager to support you so that you can ship work you're proud of. Candidates only. No ...

AxisCare

Product Manager

Waco, TX · Remote

Remote Position Type: Full-Time Position Summary As a Product Manager at AxisCare, you will own the ... We're eager to support you so that you can ship work you're proud of. Candidates only. No ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Temple, TX

Remote Desktop Support information

See Temple, TX salary details

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How much do remote desktop support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote desktop support in Temple, TX is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.61 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Temple, TX?

The most popular types of Desktop Support jobs in Temple, TX are:

What are popular job titles related to Remote Desktop Support jobs in Temple, TX?

For Remote Desktop Support jobs in Temple, TX, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Temple, TX look for?

The top searched job categories for Remote Desktop Support jobs in Temple, TX are:

What cities near Temple, TX are hiring for Remote Desktop Support jobs?

Cities near Temple, TX with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Temple, TX as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $52,166 per year, or $25.1 per hour.

Director of Partnerships

AxisCare

Waco, TX • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description


Job Description - Director of Partnerships  


Reports To: Senior Director of Account Management

Department: Account Management
Location: Remote

Position Type: Full-Time


Position Summary

The Director of Partnerships manages the sales pipeline and operations of AxisCare's add-on services and integrated partner ecosystem, including products such as Business Intelligence, Amplifier, and Snowflake, as well as key partner platforms. This role owns driving revenue growth across AxisCare's add-on and partnership portfolio, working cross-functionally with development, product, account managers, customer success, and marketing to grow adoption and ensure customers have an optimal experience with our add-on products and partner integrations.  

This person will work directly with Account Managers and Solutions Engineers to build sales pipelines, and the Integrations Implementation Consultant to support operational troubleshooting and flag issues that need executive attention. This role will also lead contract negotiations with partner platforms and lead our API Management initiative.  

The ideal candidate has a background in business development and partnerships, is comfortable managing a small team, and brings strong negotiation and analytical skills to help shape the strategy behind AxisCare's growing partner ecosystem, including how AxisCare manages third-party access to its platform. 


Key Responsibilities

  • Manage the sales pipeline and daily operations of AxisCare's add-on services (including Business Intelligence, Amplifier, and Snowflake) and integrated partner platforms 
  • Work closely with Account Management and Customer Success to increase adoption of add-ons and integrations, including pipeline development, coaching, and performance accountability 
  • Collaborate daily with the Integrations Implementation Consultant, ensuring operational issues are identified, addressed, and escalated to executive leadership when needed 
  • Lead contract negotiations with partner platforms 
  • Help shape the strategy for how AxisCare manages third-party access to its platform, balancing the customer experience with the long-term value of AxisCare's ecosystem 
  • Collaborate with marketing to ensure add-on services and partnerships are effectively promoted to AxisCare's customer base 
  • Host regularly occurring webinars to promote add-ons and partners  
  • Meet regularly with partner platforms to strengthen relationships and identify growth opportunities 
  • Work cross-functionally with development and product teams, including helping prioritize development requests based on potential ROI 
  • Handle customer escalations as needed 
  • Own and report on key performance indicators, including: 
    • Attach and penetration rates for key add-ons (Business Intelligence, Amplifier, Snowflake) and key partner platforms 
    • Revenue goals 
    • Bookings 
    • Closed MRR 
  • Aggregate and prepare data quarterly for executive leadership and board review 
  • Identify and act on opportunities to grow AxisCare's partnerships program and increase add-on sales 


What We're Looking For (Minimum Qualifications)

  • At least two years of experience in business development and partnerships 
  • Strong negotiation, sales, and analytical skills 
  • Very strong communication skills 
  • Experience with HubSpot and ChurnZero a plus 
  • Excellent cross-functional collaboration and communication skills 
  • Strong attention to detail and ability to manage multiple relationships and priorities simultaneously 
  • Bachelor's degree or equivalent training preferred 


Working Conditions 

  • Manual dexterity required to use desktop computer and peripherals.
  • Utilization of software and email to perform job functions.
  • Occasional travel expected approximately 2 to 3 times per year
     


Compensation and Benefits  

  • Competitive salary and comprehensive benefits package.
  • Medical insurance premiums are covered in full for the employee (Medical, Dental and Vision)  
  • 401K with competitive company matching.
  • Personal time off, sick leave, and holidays.
  • Company will provide laptop and other needed computer equipment. 


About AxisCare
According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.
 
AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 7 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.