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Remote Desktop Support Jobs in Irving, TX (NOW HIRING)

Intras Cloud Services

Support Engineer I

Dallas, TX · On-site +1

We're all about team and collaboration, so even though you'll be remote the majority of the time ... desktop/laptop hardware; network communications; Internet connectivity; Point of Sale (POS ...

AO Globe Life

Remote Team Director

Dallas, TX · On-site +1

$95K - $115K/yr

Support clients through the enrollment process and provide follow-up assistance * Maintain accurate ... Windows-based laptop or desktop computer with a functioning webcam Why Leaders Choose AO AO Globe ...

Ail

Remote Sales Development Director

Dallas, TX · Remote

S.-based, excluding NY & MA) Flexible scheduling that supports work-life balance Leadership ... S. (excluding NY & MA) Reliable internet connection Windows-based laptop or desktop computer with ...

AO Globe Life

Remote Sales Development Director

Dallas, TX · On-site +1

$95K - $110K/yr

S.-based, excluding NY & MA) Flexible scheduling that supports work-life balance Leadership ... S. (excluding NY & MA) Reliable internet connection Windows-based laptop or desktop computer with ...

Ail

Remote Sales Development Director

Dallas, TX · Remote

S.-based, excluding NY & MA) Flexible scheduling that supports work-life balance Leadership ... S. (excluding NY & MA) Reliable internet connection Windows-based laptop or desktop computer with ...

Intras Cloud Services

Support Engineer II

Dallas, TX · On-site +1

We're all about team and collaboration, so even though you'll be remote the majority of the time ... desktop/laptop hardware; network communications; Internet connectivity; Point of Sale (POS ...

Clark Energies

Remote Appointment Coordinator

Frisco, TX · On-site +1

$3.60K - $5.40K/wk

Laptop / Desktop / Cellphone Primary Responsibilities * Represent Clark Energies and support new ... Professional, positive, and structured (remote) (will be called in-office periodically for meetings)

Clark Energies

Remote Appointment Setter

Frisco, TX · On-site +1

$3.60K - $5.40K/wk

... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ... Professional, positive, and structured (remote) (will be called in-office periodically for meetings)

Clark Energies

Remote Appointment Setter

Dallas, TX · On-site +1

$3.60K - $5.40K/wk

... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ... Professional, positive, and structured (remote) (will be called in-office periodically for meetings)

Clark Energies

Remote Appointment Coordinator

Dallas, TX · On-site +1

$3.60K - $5.40K/wk

Laptop / Desktop / Cellphone Primary Responsibilities * Represent Clark Energies and support new ... Professional, positive, and structured (remote) (will be called in-office periodically for meetings)

Tech Holding

Senior .NET Engineer (Contract)

Dallas, TX · Remote

$103.40K - $142K/yr

Support integrations between systems and API layers Requirements: * 5+ years of professional ... Familiarity with WinForms desktop application development * Exposure to Angular (v6, v9, or v12 ...

Personal Branding, Inc

Be Seen First

Client Engagement Representative - Fully Remote

Dallas, TX · Remote

$33K - $75K/yr

A laptop or desktop computer running Windows 10 or Mac OS 10.13 or newer * High-speed broadband ... Ongoing support and mentorship If you believe you're a strong fit for this position, we encourage ...

Blue Mountain Loans

IT Support Specialist

Dallas, TX · Remote

$45 - $70/hr

Were seeking a dedicated IT Support Specialist to join our remote tech team and help ensure smooth day-to-day operations across all our platforms. Position Overview The IT Support Specialist will be ...

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All JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Irving, TX

Remote Desktop Support information

See Irving, TX salary details

$9

$25

$43

How much do remote desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop support in Irving, TX is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Irving, TX? The most popular types of Desktop Support jobs in Irving, TX are:
What are popular job titles related to Remote Desktop Support jobs in Irving, TX? For Remote Desktop Support jobs in Irving, TX, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Irving, TX look for? The top searched job categories for Remote Desktop Support jobs in Irving, TX are:
What cities near Irving, TX are hiring for Remote Desktop Support jobs? Cities near Irving, TX with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Irving, TX as of May 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,918 per year, or $25.9 per hour.
Support Engineer I

Support Engineer I

Intras Cloud Services

Dallas, TX • On-site, Remote

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Job Opportunity at Intras Cloud Services

Are you bored with your current IT Management role? Stuck doing the same set of tasks with the same technologies day in and day out? Are the newest cloud based technologies and tools passing you by because the firm you're with just doesn't see any value in them? Well, good news, there are better options available to you if run-of-the-mill just isn't good enough for you. Intras Cloud Services is a young, dynamic firm looking to change the world everyday through best in class technologies with a serious slant toward cool. We already operate in more than 5 countries worldwide, well beyond what most organizations of our size are capable of and even those a bit larger. We're deploying AI-based technologies to help customers with everything from developing world-class applications to securing their environments from bad actors. We meet customers where they are, stabilize their IT operations, and then lead them along the path of digital transformation and operational excellence. We're looking for cool people in Dallas Metro to join us on this journey, where you will get to work with the latest tools and experienced professionals to improve your engineering chops. Let me put it more clearly, at Intras Cloud Services (ICS) you can expect: You'll never be bored! You'll learn and train on state of the art tech including Cybersecurity practices as it's in our DNA and our customers expect us to protect their IP. We're all about team and collaboration, so even though you'll be remote the majority of the time, you'll never be on an island. We're excellent at what we do! You will be too! We'll train you. We'll prepare you. We'll get out of your way.

This is a hybrid role requiring that the selected candidate be able to work some portion of time in the Intras Cloud Services offices. Training is offered and required. Responsibilities Assisting users with a variety of issues including but not limited to: software application errors; software installation/configuration; desktop/laptop hardware; network communications; Internet connectivity; Point of Sale (POS) hardware/software; printers/scanners. Documenting all work performed through a ticket tracking system and effectively route and/or escalate tickets to the appropriate teams. Collaborating with team members to form effective technical solutions. Interacting with ICS leadership and team members to provide analytical and technical assistance for continuous improvement of IT solutions. Monitoring customer infrastructure using provided tools and ensure networking and computing systems remain available during production hours. Additional responsibilities as assigned.

Requirements Associates Degree or higher in Computer Science, Internet Technology or related fields and/or 1-3 years applicable work experience in IT support preferred Knowledge and/or experience with following technologies; Windows 10, MACOS, MS Office, Office 365. The ability to multi-task and maintain good communication is a must. Excellent organizational skills and strong attention to detail. Excellent written and oral communication skills. Excellent problem analysis and solving skills. Self-starter, dependable and accurate in completing tasks with strong attention to detail. Ability to function effectively in a fast-paced environment Other non-mandatory Qualifications IT related certifications(i.e. A+, Network+, Security+, ITIL or MCP) Familiarity with remote support and management tools Knowledge of on-premises and/or cloud-based Backup/Recovery tools

Benefits Intras Cloud Services offers a dynamic and fun work environment. Our employee benefits include excellent compensation packages with performance-based incentives, health insurance, 401k, and the opportunity to grow with us. We're a young, fast paced, company extremely passionate about customer success. If this fits the workplace you would find ideal, click apply and let's talk!

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