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Remote Desktop Support Jobs in Irving, TX (NOW HIRING)

CareFlite

Desktop Administrator

Irving, TX · Remote

Position Summary The Desktop Administrator deploys, maintains, supports, and troubleshoots all ... Serve as Tier 2/3 escalation for endpoint issues, VIP support, and remote assistance; ensure timely ...

PLANIT Group

Systems Administrator

Fort Worth, TX · Remote

Experience with remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop) CompTIA A+, Network+, AWS, or Microsoft certifications Knowledge of ITIL practices or experience with ticketing ...

Clark Energies

Remote Appointment Scheduler

Frisco, TX · Remote

$15.50 - $19.75/hr

Your growth is supported through structured training, ongoing leadership guidance, and a clearly ... desktop, cellphone, dual monitors Compensation & Benefits Hourly pay plus commission Weekly pay ...

CLARK ENERGIES

Remote Appointment Setter

Dallas, TX · Remote

$3.60K - $5.40K/wk

Clark Energies is seeking professional Remote Appointment Setters who demonstrate discipline ... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ...

CLARK ENERGIES

Remote Appointment Setter

Frisco, TX · Remote

$3.60K - $5.40K/wk

Clark Energies is seeking professional Remote Appointment Setters who demonstrate discipline ... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ...

CLARK ENERGIES

Remote Appointment Setter

Frisco, TX · Remote

$3.60K - $5.40K/wk

Clark Energies is seeking professional Remote Appointment Setters who demonstrate discipline ... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ...

CLARK ENERGIES

Remote Appointment Setter

Dallas, TX · Remote

$3.60K - $5.40K/wk

Clark Energies is seeking professional Remote Appointment Setters who demonstrate discipline ... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ...

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Remote Desktop Support information

See Irving, TX salary details

$9

$25

$43

How much do remote desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop support in Irving, TX is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Irving, TX? The most popular types of Desktop Support jobs in Irving, TX are:
What are popular job titles related to Remote Desktop Support jobs in Irving, TX? For Remote Desktop Support jobs in Irving, TX, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Irving, TX look for? The top searched job categories for Remote Desktop Support jobs in Irving, TX are:
What cities near Irving, TX are hiring for Remote Desktop Support jobs? Cities near Irving, TX with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Irving, TX as of May 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,918 per year, or $25.9 per hour.
Workplace Management & Solutions Practitioner

Workplace Management & Solutions Practitioner

Central Business Solutions, Inc

Irving, TX • Remote

Other

Posted 12 days ago

Job description

Key Responsibilities:
  • Lead and manage a team providing Desktop Management support, including Image Management, Patch Management, Software Distribution, Application Packaging, and Virtual Desktops support.
  • Oversee Messaging and Collaboration tools, including Intune, MS Teams Hub, and integration with Hub.
  • Manage Customer Endpoint Experience, VDI, Azure Desktop, Citrix, Desktop Imaging and Packaging, JAMF Apple Management, and Azure Virtual Desktop.
  • Implement and automate processes using Microsoft Intune, SCCM, and Microsoft Deployment tools.
  • Provide support for MS 365, Remote Technology Support, security patches, vulnerability remediation management, and endpoint policy management.
  • Ensure efficient mail routing, conference room calendar management scheduling.
  • Maintain advanced knowledge of desktop management, standardization processes, and technologies.
  • Develop and enforce policies related to the use of communication and collaboration tools. Provide training and support to employees on communication and collaboration tools. Collaborate with other departments to ensure seamless integration of communication and collaboration tools.
  • Client-Facing Responsibilities: Act as the primary point of contact for clients, ensuring their needs are met and addressing any concerns or issues promptly.
  • Build and maintain strong client relationships to ensure satisfaction and retention.
  • Qualifications Proven experience in desktop management, messaging, and collaboration tools.
  • Strong technical proficiency in Intune, SCCM, MS365, VDI, Citrix, JAMF, Azure Virtual Desktop, and other related technologies.
  • Excellent leadership and team management skills. Strong problem-solving and troubleshooting abilities.

Key Responsibilities:
  • Lead and manage a team providing Desktop Management support, including Image Management, Patch Management, Software Distribution, Application Packaging, and Virtual Desktops support.
  • Oversee Messaging and Collaboration tools, including Intune, MS Teams Hub, and integration with Hub.
  • Manage Customer Endpoint Experience, VDI, Azure Desktop, Citrix, Desktop Imaging and Packaging, JAMF Apple Management, and Azure Virtual Desktop.
  • Implement and automate processes using Microsoft Intune, SCCM, and Microsoft Deployment tools.
  • Provide support for MS 365, Remote Technology Support, security patches, vulnerability remediation management, and endpoint policy management.
  • Ensure efficient mail routing, conference room calendar management scheduling.
  • Maintain advanced knowledge of desktop management, standardization processes, and technologies.
  • Develop and enforce policies related to the use of communication and collaboration tools. Provide training and support to employees on communication and collaboration tools. Collaborate with other departments to ensure seamless integration of communication and collaboration tools.
  • Client-Facing Responsibilities: Act as the primary point of contact for clients, ensuring their needs are met and addressing any concerns or issues promptly.
  • Build and maintain strong client relationships to ensure satisfaction and retention.
  • Qualifications Proven experience in desktop management, messaging, and collaboration tools.
  • Strong technical proficiency in Intune, SCCM, MS365, VDI, Citrix, JAMF, Azure Virtual Desktop, and other related technologies.
  • Excellent leadership and team management skills. Strong problem-solving and troubleshooting abilities.

Apply