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Remote Desktop Support Manager Jobs in Weatherford, TX

BNSF Railway

Staff Engineering Manager (Remote - US)

TX · On-site +1

$225K - $300K/yr

... supporting the movement of essential products and materials that help feed, clothe, supply, and ... Remote US Anticipated Start Date: 06/01/2026 The US base salary range for this full-time position ...

ForgeFit

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

Sales Representative (Remote)

Crowley, TX · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Benbrook, TX · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Saginaw, TX · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Burleson, TX · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Watauga, TX · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Fort Worth, TX · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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$12

$31

$51

How much do remote desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop support manager in Weatherford, TX is $31.03, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $41.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Manager, and why are they important?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by Remote Desktop Support Managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What does a Remote Desktop Support Manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

How to make 1000 a week remote?

A Remote Desktop Support Manager can increase earnings by taking on multiple clients, offering specialized support, or working for companies that pay higher rates for remote IT management. Building strong technical skills, certifications, and efficient scheduling can help maximize weekly income to reach or exceed $1,000. Consistent performance and expanding your client base are key factors in achieving this goal.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are popular job titles related to Remote Desktop Support Manager jobs in Weatherford, TX? For Remote Desktop Support Manager jobs in Weatherford, TX, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Weatherford, TX look for? The top searched job categories for Remote Desktop Support Manager jobs in Weatherford, TX are:
What cities near Weatherford, TX are hiring for Remote Desktop Support Manager jobs? Cities near Weatherford, TX with the most Remote Desktop Support Manager job openings:
Remote Desktop Support Manager jobs near you
Customer Support Specialist - Experienced

Customer Support Specialist - Experienced

Brushfire

Fort Worth, TX • On-site, Remote

$62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Company Description
At Brushfire, we build the ticketing and registration platform our clients deserve. We're an event management Software-as-a-Service platform that provides assigned seat ticketing, general admission, and support for concerts, conferences, camps, productions, plays, sports, and anything where people gather, in-person or online. We handle thousands of events every day, on every continent, ranging from a handful to hundreds of thousands of attendees.
We are a small and nimble team that thrives in a distributed work environment with no physical central office. We're striving to facilitate successful events around the world by providing great software and service that never stops improving-and we're looking for people like you to help shape tomorrow!
Job Description
Summary
We're looking for an experienced, enthusiastic, and customer-oriented person to join our support team as a Customer Support Specialist. We're a highly collaborative team that works together to solve the changing and complex needs of our customers. Our team is highly oriented toward executing and strategic thinking. From creating new events and helping event creators get the most out of features and functionality, to helping think through on-site logistics and event planning...our team fills in the gaps to help make events happen.
Our support team works with our customers via email, phone, and in-person interactions. Our primary mode of support is through our online help desk. This position would require the ideal candidate to be actively involved with supporting the day-to-day use of our products while proactively building relationships to further our customers' success.
This is a full-time work-from-home position. However, occasional travel is required.
Responsibilities
  • Providing email, phone, video meeting, and chat-based support for our clients
  • Create, edit, and manage events according to client requests and established best practices
  • Troubleshoot and diagnose technical issues related to event setup, payment processing, seating configurations, and integrations with third-party tools (CRMs, email platforms, streaming services, etc.)
  • Interpret and communicate basic reporting data and analytics to help clients optimize event performance
  • Review and QA event builds for technical accuracy before go-live, including seating maps, ticketing rules, discount codes, and capacity logic
  • Document bugs, unexpected platform behaviors, and feature requests with sufficient technical detail to hand off to the engineering or product team
  • Support clients in embedding Brushfire widgets and checkout flows into their own websites
  • Participate in internal testing of new features before release and provide structured feedback from a customer perspective
  • Participation in weekend support on-call rotation
  • Facilitate online training
  • Promote platform features and functionality that are underutilized or present the opportunity for additional revenue
  • Basic graphic design skills for image resizing, editing, etc., in Adobe Photoshop or a similar program
  • Provide on-site support and training for event check-in
  • Support customer use and implementation of Brushfire mobile apps
  • Assist in training new support team members

Qualifications
  • 4-5+ years of experience in SaaS support
  • Bachelor's degree preferred (or equivalent industry experience)
  • Proven creative problem-solving approach and strong analytical skills
  • Experience with Zendesk Support and/or HubSpot Service
  • Competency with Adobe Illustrator
  • Quiet and dedicated space to work at home during regular business hours
  • Alignment with our organization's values

Additional Information
What's it like to work for Brushfire?
We've been 100% remote for the better part of two decades, and our team is a diverse group of caring, driven people from all backgrounds and technological comfort levels that strive to provide the best for our customers while also being the best they can be for their team. We place a high value on open, candid communication through group chats, video calls, and phone calls throughout each day to keep things moving forward. When possible, we encourage interested team members to collaborate in-person and we have in-person meetings for the entire company at least once a year.
Compensation/Benefits/Perks
Compensation for this role starts at $62,000 per year (commensurate with experience).
We believe working remotely is merely the baseline necessary for a healthy work-life balance. We also provide comprehensive benefits including company-sponsored (and matched) retirement plans, full health insurance coverage (medical, dental, vision, and life), unlimited PTO, flexible hours, and much more.
Although we are a completely remote company, candidates closer to our teams in Dallas-Fort Worth, Texas are preferred.
Application Process
We take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.

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