This is a 100% remote opportunity for a developer based in Canada who will work on Salesforce ... Troubleshoot technical issues and provide ongoing support * Collaborate with project managers ...
Quick apply
This is a 100% remote opportunity for a developer based in Canada who will work on Salesforce ... Troubleshoot technical issues and provide ongoing support * Collaborate with project managers ...
... Support the Whole Person: 🧠 Mental - Access to certified therapists through Spring Health ... Work Environment Requirements As a remote-first company, you'll have the ability to work from ...
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... Support the Whole Person: 🧠 Mental - Access to certified therapists through Spring Health ... Work Environment Requirements As a remote-first company, you'll have the ability to work from ...
Commercial Surety Broker | Remote
Oakville, ON · Remote
CA$50K - CA$250K/yr
We're looking for someone who's comfortable with remote work, charismatic, goal-setter, and self-starter, with the ability to manage accounts independently. We will give you the tools, support, and ...
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Commercial Surety Broker | Remote
Oakville, ON · Remote
CA$50K - CA$250K/yr
We're looking for someone who's comfortable with remote work, charismatic, goal-setter, and self-starter, with the ability to manage accounts independently. We will give you the tools, support, and ...
Be Seen First
Remote Customer Service Representative
Mississauga, ON · Remote
CA$20 - CA$22/hr
Our agents play a key role in ensuring customers receive responsive, professional support while ... Manage inbound customer requests through phone, email, and chat · Provide accurate and timely ...
Quick apply
Be Seen First
Remote Customer Service Representative
Mississauga, ON · Remote
CA$20 - CA$22/hr
Our agents play a key role in ensuring customers receive responsive, professional support while ... Manage inbound customer requests through phone, email, and chat · Provide accurate and timely ...
Project manage and organize your accounts * Build relationships with your point of contacts * Deep ... Support the Whole Person: 🧠 Mental - Access to certified therapists through Spring Health ...
Quick apply
Project manage and organize your accounts * Build relationships with your point of contacts * Deep ... Support the Whole Person: 🧠 Mental - Access to certified therapists through Spring Health ...
Account Manager
Kitchener, ON · On-site +1
CA$78K - CA$90K/yr
Account Manager Remote (Canada) | Hybrid Available - Kitchener, ON Reports to: Director, Customer ... We support your learning and career development * Well-being: We care about the full human-inside ...
Account Manager
Kitchener, ON · On-site +1
CA$78K - CA$90K/yr
Account Manager Remote (Canada) | Hybrid Available - Kitchener, ON Reports to: Director, Customer ... We support your learning and career development * Well-being: We care about the full human-inside ...
Business Development Manager (Remote)
Stoney Creek, ON · Remote
CA$100K - CA$150K/yr
Support the growth and development of multiple business units while monitoring key performance ... Client Relationship Management * Develop, maintain, and strengthen relationships with clients ...
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Business Development Manager (Remote)
Stoney Creek, ON · Remote
CA$100K - CA$150K/yr
Support the growth and development of multiple business units while monitoring key performance ... Client Relationship Management * Develop, maintain, and strengthen relationships with clients ...
Accounting Manager
Ottawa, ON · Remote
CA$87K - CA$140K/yr
Canada | Remote Department: Administration | Finance Reports To: Urvi Shah, Assistant Controller ... Prepare journal entries, perform variance analysis, and support management reporting * Drive ERP ...
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Accounting Manager
Ottawa, ON · Remote
CA$87K - CA$140K/yr
Canada | Remote Department: Administration | Finance Reports To: Urvi Shah, Assistant Controller ... Prepare journal entries, perform variance analysis, and support management reporting * Drive ERP ...
Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Customer Support Specialist - Ottawa, ON
Ottawa, ON · Remote
CA$44K/yr
Ability to multi-task and manage all customer service platforms. * A strong commitment to ... Remote-first flexibility to work where you work best, with Ottawa, Kelowna, or Calgary required for ...
Customer Support Specialist - Ottawa, ON
Ottawa, ON · Remote
CA$44K/yr
Ability to multi-task and manage all customer service platforms. * A strong commitment to ... Remote-first flexibility to work where you work best, with Ottawa, Kelowna, or Calgary required for ...
Remote Client Benefits Advisor
Guelph, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Guelph, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Mississauga, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Mississauga, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Cambridge, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Cambridge, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Hamilton, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Hamilton, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Burlington, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Burlington, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Brampton, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Brampton, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Oakville, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Client Benefits Advisor
Oakville, ON · On-site +1
... and support. What We're Looking For * Passion for helping people and delivering outstanding ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
New
Remote Desktop Support Manager information
What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?
| Aspect | Remote Desktop Support Manager | Remote Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, HDI Support Center Analyst, ITIL | CompTIA A+, Microsoft Certified: Modern Desktop Administrator |
| Work Environment | Supervises support teams, manages workflows, oversees support operations | Provides technical support, troubleshoots remote desktop issues, assists end-users |
| Industry Usage | IT support departments, managed service providers | IT help desks, technical support centers |
The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.
What are some common challenges faced by remote desktop support managers and how can they be addressed?
Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.
What are the key skills and qualifications needed to thrive as a remote desktop support manager?
To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.
What does a remote desktop support manager do?
A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
What are popular job titles related to Remote Desktop Support Manager jobs in Hamilton, ON? For Remote Desktop Support Manager jobs in Hamilton, ON, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Hamilton, ON look for? The top searched job categories for Remote Desktop Support Manager jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Remote Desktop Support Manager jobs? Cities near Hamilton, ON with the most Remote Desktop Support Manager job openings:
Full-time
Posted 14 days ago
Job description
Job Description
We are currently looking for a Salesforce Developer to join a growing technology and ERP implementation company. This is a 100% remote opportunity for a developer based in Canada who will work on Salesforce development, customization, and integration projects.
The ideal candidate is a hands-on Salesforce professional with strong technical skills, a passion for building scalable solutions, and the ability to collaborate with business stakeholders and technical teams.
Responsibilities
- Design, develop, test, and deploy Salesforce solutions based on business requirements
- Customize Salesforce applications using Apex, Lightning Web Components (LWC), and Salesforce configuration tools
- Develop and maintain Salesforce integrations with external systems
- Participate in Salesforce implementation and optimization projects
- Troubleshoot technical issues and provide ongoing support
- Collaborate with project managers, consultants, and clients to deliver high-quality solutions
- Follow Salesforce best practices and development standards
Requirements
- Minimum 3 years of experience as a Salesforce Developer
- Strong experience with Salesforce development and customization
- Hands-on experience with:
- Apex
- Lightning Web Components (LWC)
- Salesforce APIs and integrations
- Salesforce configuration and automation tools
- Experience working in Agile environments
- Strong problem-solving and analytical skills
- Ability to work independently in a remote environment
- Must be located in Canada
- Must be available to work during Quebec business hours (Eastern Time Zone)
Language Requirements
- English required
- French is an asset but not mandatory
What We Offer
- 100% remote position
- Opportunity to work on exciting Salesforce and technology implementation projects
- Growing company with strong career advancement opportunities
- Collaborative and innovative environment
If you are a Salesforce Developer looking for a remote opportunity where you can work on impactful projects, we would love to hear from you.
Additional InformationN’hésitez pas à nous contacter ! Nous serons ravis de vous donner plus de détails ou de vous orienter vers la bonne opportunité — toujours dans la bonne humeur légendaire ☺