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Desktop Manager Jobs in Hamilton, ON (NOW HIRING)

XenTegra

EUC Consultant

Mississauga, ON · On-site

... d services , helping organizations across Canada deliver secure, user-centric digital transformation. Our team specializes in leading EUC technologies including Citrix, Azure Virtual Desktop (AVD ...

Epiq

Deskside Services Administrator

Ottawa, ON · On-site

Manage the process of imaging, deploying, supporting new desktop and laptop systems * Document work processes * Provide hardware/OS/application installation, maintenance and support * Participate in ...

BGBx

Helpdesk Manager

Hamilton, ON · On-site

CA$105K - CA$150K/yr

Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC ... Manage user accounts, permissions, and security groups in alignment with company policies * Partner ...

BGBx

Helpdesk Manager

Brampton, ON

CA$105K - CA$150K/yr

Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC ... Manage user accounts, permissions, and security groups in alignment with company policies * Partner ...

BGBx

Helpdesk Manager

Mississauga, ON

CA$105K - CA$150K/yr

Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC ... Manage user accounts, permissions, and security groups in alignment with company policies * Partner ...

BGBx

Helpdesk Manager

Ottawa, ON

CA$105K - CA$150K/yr

Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC ... Manage user accounts, permissions, and security groups in alignment with company policies * Partner ...

goeasy

Manager, End User Engineering

Mississauga, ON

CA$128K - CA$161K/yr

Lead desktop client engineering, including operating system standards, endpoint configuration, device policies, application packaging, endpoint management, automation, and hardware lifecycle planning.

Brandt

Service Manager - Milton

Milton, ON

Must be proficient in using work-related desktop applications and web-based productivity ... years' management/supervisory experience in the heavy duty equipment industry) * Has a solid ...

Sonova

Software Developer

Kitchener, ON · Hybrid

CA$80K - CA$110K/yr

Develop desktop application services integrated with audiology and backend systems * Collaborate closely with architects, project managers, UX designers, test engineers, and software developers

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Desktop Manager information

See Hamilton, ON salary details

$55.9K

$79.8K

$125.4K

How much do desktop manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for desktop manager in Hamilton, ON is $79,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,651.00 and $87,498.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Hamilton, ON? The most popular types of Desktop jobs in Hamilton, ON are:
What are popular job titles related to Desktop Manager jobs in Hamilton, ON? For Desktop Manager jobs in Hamilton, ON, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Hamilton, ON look for? The top searched job categories for Desktop Manager jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Desktop Manager jobs? Cities near Hamilton, ON with the most Desktop Manager job openings:
Desktop Manager jobs near you

Senior Software Engineer, Windows/Desktop Applications - Ottawa, Canada

Speechify

Ottawa, ON • On-site

Other

Re-posted 17 days ago

Job description

Mission

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies

What You'll Do
  • Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and - when needed - C++.
  • Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
  • Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
  • Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
  • Take ownership of full lifecycle of features: conception design implementation testing release maintenance. Ensure quality, reliability, and consistency across releases.
  • Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems - and propose robust architectural or design solutions.
 
An ideal candidate should have

Required:

  • 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML - and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
  • Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
  • Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
  • Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
  • Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
  • Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
  • Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
  • A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

  • Experience with writing automated tests for UI - unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
  • Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
  • Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
  • Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
  • Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
  • Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

  • A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
  • A collaborative, flat-structure engineering culture - you are not just a coder, but a builder and a decision-maker.
  • Opportunities to lead - mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
  • Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
  • A purpose-driven mission: building software that's reliable, accessible, and user-centered - making a real difference for people.                  

Think you're a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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