As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support ... Excellent organizational and time-management abilities * Comfortable using computers, online ...
Posted today
As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support ... Excellent organizational and time-management abilities * Comfortable using computers, online ...
Posted today
SupportCenter Specialist - Tier 1
Rockville, MD · Remote
$25 - $28/hr
... support via remote tools * Demonstrated knowledge and understanding of Microsoft Windows Desktop ... Desirable Managed Service Provider (MSP) Experience in a Service Desk Role What We Offer * You won ...
SupportCenter Specialist - Tier 1
Rockville, MD · Remote
$25 - $28/hr
... support via remote tools * Demonstrated knowledge and understanding of Microsoft Windows Desktop ... Desirable Managed Service Provider (MSP) Experience in a Service Desk Role What We Offer * You won ...
Remote Sales Representative
Walkersville, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Representative
Walkersville, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Coordinator Remote
Hagerstown, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Coordinator Remote
Hagerstown, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Consultant Remote
Lovettsville, VA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Consultant Remote
Lovettsville, VA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Representative
Pen Mar, PA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Representative
Pen Mar, PA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Coordinator Remote
Leesburg, VA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Coordinator Remote
Leesburg, VA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Coordinator Remote
Carroll Valley, PA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Coordinator Remote
Carroll Valley, PA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Representative
Point Of Rocks, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Representative
Point Of Rocks, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Coordinator Remote
Lewistown, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Coordinator Remote
Lewistown, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Consultant Remote
Darnestown, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Consultant Remote
Darnestown, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Coordinator Remote
Shepherdstown, WV · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Coordinator Remote
Shepherdstown, WV · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Benefits Advisor
Hagerstown, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Benefits Advisor
Hagerstown, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Coordinator Remote
Middleburg, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Coordinator Remote
Middleburg, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Representative
Maugansville, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Representative
Maugansville, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Consultant Remote
Pen Mar, PA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Consultant Remote
Pen Mar, PA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Representative
Heidlersburg, PA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Representative
Heidlersburg, PA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Consultant Remote
Rohrersville, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Consultant Remote
Rohrersville, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Coordinator Remote
Frederick, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Sales Coordinator Remote
Frederick, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Representative
Rockville, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Representative
Rockville, MD · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Desktop Support Manager information
See Frederick, MD salary details
$14.82 - $18.92
4% of jobs
$18.92 - $23.03
17% of jobs
$23.89 is the 25th percentile. Wages below this are outliers.
$23.03 - $27.14
19% of jobs
The median wage is $30.14 / hr.
$27.14 - $31.24
14% of jobs
$31.24 - $35.35
6% of jobs
$35.35 - $39.46
3% of jobs
$39.46 - $43.56
9% of jobs
$45.10 is the 75th percentile. Wages above this are outliers.
$43.56 - $47.67
6% of jobs
$47.67 - $51.78
7% of jobs
$51.78 - $55.88
7% of jobs
$55.88 - $59.99
6% of jobs
$14
$35
$59
How much do remote desktop support manager jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for remote desktop support manager in Frederick, MD is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $47.79 per hour, depending on experience, location, and employer.
What does a remote desktop support manager do?
A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
What are the key skills and qualifications needed to thrive as a remote desktop support manager?
To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.
What are some common challenges faced by remote desktop support managers and how can they be addressed?
Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.
What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?
| Aspect | Remote Desktop Support Manager | Remote Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, HDI Support Center Analyst, ITIL | CompTIA A+, Microsoft Certified: Modern Desktop Administrator |
| Work Environment | Supervises support teams, manages workflows, oversees support operations | Provides technical support, troubleshoots remote desktop issues, assists end-users |
| Industry Usage | IT support departments, managed service providers | IT help desks, technical support centers |
The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.
What are popular job titles related to Remote Desktop Support Manager jobs in Frederick, MD?
For Remote Desktop Support Manager jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Frederick, MD look for?
The top searched job categories for Remote Desktop Support Manager jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Remote Desktop Support Manager jobs?
Cities near Frederick, MD with the most Remote Desktop Support Manager job openings:
Part-time
Posted 13 hours ago
Posted today
Job description
We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional service in a remote work environment.
As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support, and help create positive experiences throughout the customer journey. This position supports clients within the travel and hospitality sector and offers the opportunity to work in a dynamic, service-oriented environment.
Responsibilities
- Respond to customer inquiries via phone, email, and online communication platforms
- Provide professional, accurate, and timely support
- Assist customers with service-related questions and requests
- Help resolve customer concerns and provide solutions
- Maintain accurate customer records and documentation
- Communicate effectively with customers and team members
- Follow company procedures and customer service standards
- Contribute to a positive customer experience and high service quality
Qualifications
- Strong communication and customer service skills
- Ability to work independently in a remote environment
- Excellent organizational and time-management abilities
- Comfortable using computers, online systems, and communication tools
- Strong attention to detail and problem-solving skills
- Positive attitude and willingness to learn
- Customer service, hospitality, administrative, or travel-related experience is a plus but not required
What We Offer
- Fully remote opportunity
- Flexible scheduling options
- Comprehensive training and onboarding
- Supportive team environment
- Professional growth and development opportunities
- Opportunity to work within the travel and hospitality industry
Apply Today
If you enjoy helping people, providing exceptional support, and working remotely, we encourage you to apply. Qualified applicants will be contacted regarding the next steps in the hiring process.