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Remote Desktop Support Engineer Jobs in Norfolk, VA

Systems Engineer

Hampton, VA · Remote

$80K - $120K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is looking for a Data Integrity ... support technical meetings, technical interchanges and enterprise working groups. The candidate ...

Network Engineer

Virginia Beach, VA · On-site +1

$135K - $150K/yr

The Network Engineer will be part of a team responsible for the design, implementation, security ... Support connectivity between live platforms, simulators, command centers, and remote training ...

... remote or isolated sites. You must be able to travel on military and commercial aircraft for ... Experience supporting field inspections to determine maintenance capabilities. GS-07: * Experience ...

Network Engineer

Norfolk, VA · Hybrid

$52K - $108K/yr

Remote Work: Hybrid Job Number: R0246197 Location: Norfolk,VA,US Share job via: Share Network ... You'll monitor and support the operational Wi-Fi network, upgrade or develop enterprise-wide ...

Showing results 21-40

Remote Desktop Support Engineer information

See Norfolk, VA salary details

$9

$26

$44

How much do remote desktop support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote desktop support engineer in Norfolk, VA is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.76 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What are popular job titles related to Remote Desktop Support Engineer jobs in Norfolk, VA?

For Remote Desktop Support Engineer jobs in Norfolk, VA, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Engineer jobs in Norfolk, VA look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Norfolk, VA are:

What cities near Norfolk, VA are hiring for Remote Desktop Support Engineer jobs?

Cities near Norfolk, VA with the most Remote Desktop Support Engineer job openings:

Infographic showing various Remote Desktop Support Engineer job openings in Norfolk, VA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,328 per year, or $26.1 per hour.

$69K - $158K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 5 days ago


Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

11th of 72 rated business consultants


Job description


Remote Work:
Hybrid
Job Number:
R0245702
Location:
Norfolk,VA,US
Share job via:
Share
Power Platform Developer
The Opportunity:
Design, develop, and implement Power Platform solutions by using out-of-the-box features to create custom pages, site templates, features, and Web parts. Write custom code to create and deploy Power Platform solutions, as needed. Customize and brand SharePoint sites, configure workflows, and customize lists, pages, and forms using Power Platform. Support installation and configuration of Power Platform instances in cloud environments. Foster user adoption of Power Platform by demonstrating Power Platform features and technologies to clients and enabling the conversion of business requirements into solutions. Document system processes and procedures in a clear manner. Discuss requirements with clients and follow internal and client-specific protocols used to document and design Power Platform sites, templates, structure, and taxonomy development required to develop and implement solutions using Power Platform. Participate in all facets of the software development lifecycle, including requirements solicitation and documentation, system and acceptance testing, and training, as needed.
You Have:
  • 3+ years of experience developing custom PowerApps applications
  • Experience working with Power Platform environmental data sourcing and management components, including connectors, gateways, and Office 365 integrations
  • Experience integrating apps with SharePoint, Dataverse, and REST APIs
  • Ability to design and implement Power BI dashboards, Power Automate Flows, Cloud flows, desktop flows, or business process flows
  • Ability to obtain a Secret clearance
  • Bachelor's degree

Nice If You Have:
  • Experience with Agile methodology, extreme programming, software engineering, product management, and software products
  • Experience with Java, Python, JavaScript, SQL, and PowerApps
  • Ability to acquire client requirements and resolve workflow problems through automation optimization
  • Ability to work with automated testing tools to perform testing and maintenance

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914