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Remote Desktop Support Engineer Jobs in Norfolk, VA

Orion ICS LLC

Remote Recruiter

Virginia Beach, VA · On-site +1

... supporting a combination of high-volume frontline hiring, sales, engineering, product management, administrative, professional, and leadership-level searches. * Proven ability to influence hiring ...

AO Globe Life

Fully Remote Entry Level

Virginia Beach, VA · On-site +1

$90K - $120K/yr

Windows-based laptop or desktop computer with webcam Training and Support AO Globe Life provides ... As a remote-first company, AO Globe Life focuses on service, stability, and opportunity-empowering ...

HSS Careers

Remote Insurance Agent

Newport News, VA · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Posted today

HSS Careers

Remote Insurance Agent

Hampton, VA · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Posted today

HSS Careers

Remote Insurance Agent

Suffolk, VA · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Posted today

HSS Careers

Remote Insurance Agent

Chesapeake, VA · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Posted today

HSS Careers

Remote Insurance Agent

Virginia Beach, VA · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Posted today

HSS Careers

Remote Insurance Agent

Norfolk, VA · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Posted today

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Remote Desktop Support Engineer information

See Norfolk, VA salary details

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How much do remote desktop support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote desktop support engineer in Norfolk, VA is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.76 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

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What job categories do people searching Remote Desktop Support Engineer jobs in Norfolk, VA look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Norfolk, VA are:

What cities near Norfolk, VA are hiring for Remote Desktop Support Engineer jobs?

Cities near Norfolk, VA with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Norfolk, VA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,328 per year, or $26.1 per hour.

Remote Software Developer

Working Magic Talent Solutions

Newport News, VA • Remote

$87K - $157K/yr

Full-time

Re-posted 17 days ago

Job description

Working Magic Talent Solutions connects skilled developers with opportunities that drive digital progress and innovation. We are currently seeking a Mid-Level Software Developer to join a high-performing engineering team responsible for developing secure, scalable software solutions supporting national operations. This role is ideal for a developer eager to deepen their full-stack experience and grow within a mission-driven technical environment.

Location: Remote (Preference for candidates near Newport News, VA)
Salary Range: $87,100 – $157,450 per year

Role Overview:
You will work on full-stack application development using .NET Core, C#, and front-end frameworks like Vue.js. This position involves building APIs, creating responsive user interfaces, and ensuring seamless integration with backend systems. The role requires hands-on coding, testing, and collaboration with engineering and product teams to deliver efficient, maintainable, and secure software.

Key Responsibilities:

  • Design and implement backend services and APIs using .NET Core

  • Develop and optimize front-end components using Vue.js and TypeScript

  • Collaborate with cross-functional teams in agile development environments

  • Maintain database integrity and improve system performance

  • Support DevOps and CI/CD integration

Qualifications:

  • Bachelors degree in Computer Science or related field

  • 4–6 years of software development experience

  • Proficiency with C#, .NET Core, SQL Server, and JavaScript frameworks

  • Strong teamwork, problem-solving, and communication skills

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