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Remote Desktop Support Engineer Jobs in Kenosha, WI

Mondo

IT Architect V

Racine, WI · Remote

$65 - $80/hr

Remote Start Date: ASAP Duration: Contract, 6 months Compensation Range: $65-$80/hr Benefits ... Design and deploy AI and data services on Azure, supporting advanced analytics, machine learning ...

Aptar Group

Senior Project Manager

Mukwonago, WI · On-site +1

Full remote work is possible subject to Aptar's remote working policy. The Senior Project Manager ... Support and adhere to all system procedures and company policies. * Champion the APPM process ...

Moderna

Intern, CMC Development (Summer 2027)

Kenosha, WI · On-site +1

$20 - $60/hr

Perform process scale-up, support technology transfer and provide manufacturing support at internal ... Strong fundamental scientific and engineering skills for the evaluation of experimental data

New

Moderna

Intern, CMC Development (Summer 2027)

Racine, WI · On-site +1

$20 - $60/hr

Perform process scale-up, support technology transfer and provide manufacturing support at internal ... Strong fundamental scientific and engineering skills for the evaluation of experimental data

New

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Kenosha, WI

Remote Desktop Support Engineer information

See Kenosha, WI salary details

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$26

$44

How much do remote desktop support engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support engineer in Kenosha, WI is $26.33, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $30.00 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

More about Remote Desktop Support Engineer jobs

What cities near Kenosha, WI are hiring for Remote Desktop Support Engineer jobs?

Cities near Kenosha, WI with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Kenosha, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,776 per year, or $26.3 per hour.

IT Architect V

Mondo

Racine, WI • Remote

$65 - $80/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Apply now: Azure Cloud Architect, Remote. Start date is ASAP for this 6-month contract position. Job Title: Azure Cloud Architect Location-Type: Remote Start Date: ASAP Duration: Contract, 6 months Compensation Range: $65-$80/hr Benefits: Eligible for Health, Dental, Vision, and 401K Visa Sponsorship: Not eligible for visa sponsorship Job Description:
  • The Azure Cloud Architect will design, implement, and optimize secure, scalable, and cost-effective Azure cloud solutions that drive digital transformation and operational efficiency for a large-scale enterprise.
Job Summary
  • Architect, design, and implement Azure-based solutions to meet business and technical requirements across large-scale enterprise operations.
  • Lead cloud transformation initiatives, including migration of on-premises workloads to Azure and adoption of cloud-native services.
  • Develop and maintain Infrastructure as Code (IaC) using Terraform and GitHub for version control and CI/CD automation.
  • Design and deploy AI and data services on Azure, supporting advanced analytics, machine learning, and automation use cases.
  • Ensure all solutions are secure, compliant, highly available, and cost-optimized across the environment.
  • Collaborate with application, infrastructure, and security teams to integrate Azure services with existing enterprise systems.
  • Provide technical leadership and mentorship to engineering teams and third-party partners.
  • Document architectural designs, standards, and operational procedures, and stay current with Azure innovations and cloud-native patterns.
Minimum Requirements:
  • 10 years of experience in cloud architecture, engineering, or operations with a focus on Microsoft Azure in large enterprise environments.
  • Strong background in automation and scripting (e.g., PowerShell, Python) and DevOps practices.
  • Hands-on experience with Terraform for IaC and GitHub for source control and automation pipelines.
  • Demonstrated ability to design and implement AI/ML resources and workflows on Azure.
  • Experience with cloud-native architectures, microservices, and containerization (e.g., AKS, Docker).
  • Associate's degree in any field.
Preferred Qualifications:
  • Proven experience designing and deploying solutions using Azure IaaS, PaaS, and AI services.
  • Azure certifications (e.g., Azure Solutions Architect Expert, Azure DevOps Engineer).
  • Experience in the Client industry or other large-scale manufacturing or retail environments.
  • Familiarity with hybrid cloud platforms (e.g., Azure Arc, Azure Stack).
  • Knowledge of cloud security best practices.