ZipRecruiter

Log In

2

Remote Desktop Support Engineer Jobs in Kenosha, WI

Addison Group

Sr. Network Administrator

Mundelein, IL · Remote

$45 - $55/hr

Primarily remote for now, with onsite availability required for data center upgrades ... We are seeking a Senior Network Administrator / Infrastructure Engineer to provide hands-on support ...

TekCommands Inc

GCP Site Reliability Engineer

Buffalo Grove, IL · Remote

$58.25 - $77.50/hr

Remote or Hybrid (Buffalo Grove, IL) Job Type: Contract Job Summary We are seeking a Google Site Reliability Engineer (SRE) to build, operate, and support highly available, scalable, and secure cloud ...

Ocean Spray

Environmental Engineer

Kenosha, WI · On-site +1

We are open to remote candidates. In this role, the Environmental Engineer is responsible for ... Support carbon footprint reduction and ESG reporting efforts (Scope 1-3 emissions, GHG tracking)

Culligan

Senior Sales Engineer

Libertyville, IL · On-site +1

$150K/yr

Libertyville, IL - Remote Description: We are seeking a highly motivated Sales Engineer (Chemical ... § Support pilot testing, system startups, and on-site technical fieldwork as needed. § ...

Culligan

Senior Sales Engineer

Mundelein, IL · On-site +1

$150K/yr

Libertyville, IL - Remote Description: We are seeking a highly motivated Sales Engineer (Chemical ... § Support pilot testing, system startups, and on-site technical fieldwork as needed. § ...

Culligan

Senior Sales Engineer

Libertyville, IL · On-site +1

$18.70 - $38.70/hr

Libertyville, IL - Remote Description: We are seeking a highly motivated Sales Engineer (Chemical ... § Support pilot testing, system startups, and on-site technical fieldwork as needed. § ...

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Kenosha, WI

Remote Desktop Support Engineer information

See Kenosha, WI salary details

$9

$26

$44

How much do remote desktop support engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support engineer in Kenosha, WI is $26.33, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $30.00 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

More about Remote Desktop Support Engineer jobs

What cities near Kenosha, WI are hiring for Remote Desktop Support Engineer jobs?

Cities near Kenosha, WI with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Kenosha, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,776 per year, or $26.3 per hour.

Project Leader Application Support

pca

Lake Forest, IL • Remote

Full-time

Re-posted 24 days ago

Packaging Corporation Of America rating

7.7

Company rating: 7.7 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

36th of 122 rated packaging manufacturers

Job description

Responsibilities:
Position is primarily focused on support for applications, data historian (PI/PARCView) and  setup/interfaces between OT and business networks  for ten Paper Mills located throughout the United States. Environments include SQL Server, MS Windows/AD, OSI/PI and PARCView.  Successful candidates will need to have strong communication and interpersonal skills, and have the ability to work well with others in a fast-paced industrial environment.  Some travel is involved on a project by project basis.
Basic Qualifications:
• Bachelor degree in Computer Science or equivalent field of study.
• Experience with the following:

  • Supporting/communicating/Interfacing to control networks/PLC’s (PI-OPCDA, PI-OPCHA, PI-OPCUA)
  • Software/application development using various development kits/tools (PI-OLE, PI-SDK or PIAFSDK)
  • Data Historian Software (OSI/PI)
    • Create/manage points
    • Configure/support Interfaces
    • User access
    • System management/installation/support
  • SQL Server database 2017+
    • Writing SQL queries.
    • Creating stored procedures / functions / views
  • Pluses for the following experience
    1. VB.Net / C#, .NET framework 4+
    2. Source control, preferably Git
    3. Web Development Experience
      • ASP.NET MVC, Web API, Blazor
      • JavaScript, JavaScript frameworks such as AngularJS
      • HTML5, CSS, Bootstrap
      • Mobile web development

Preferred Qualifications:

  • 4-8 years of experience using data historians, interfacing/communicating with control networks, software development

Knowledge-Skills-Abilities:

  • Must be able to work well under pressure and within time constraints, multi-task, and build sound relationships with both internal and external customers.
  • Must exhibit excellent communication, analytical, organizational and computer skills.
  • Must be capable of independently making sound decisions through creative problem-solving and detailed requirements-gathering.
  • Must be capable of working with ambiguity and change.

#LI-VP1

 #LI-Remote 

What Packaging Corporation Of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply