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Remote Desktop Support Engineer Jobs in Kenosha, WI

ESPO Corporation

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Mechanical Engineer II 26-00528

Gurnee, IL · Remote

$110K - $120K/yr

Remote- Must live in Illinois, Wisconsin or Indiana and be in CST zone. Job Type and Duration ... The Mechanical Engineer II position provides applications and mechanical engineering support to ...

Grainger Businesses

Lead Software Engineer

Lake Forest, IL · On-site +1

$124K - $207K/yr

Remote Req Number 329896 About Grainger W.W. Grainger, Inc., is a leading broad line distributor ... Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and ...

AVEVA

AI Software Engineer

Lake Forest, IL · On-site +1

$103K - $172K/yr

AI Software Engineer Location: Lake Forest, United States of America (Hybrid) Employment type ... support specific customers or markets may be remote. The working arrangement for this position will ...

Grainger Businesses

Lead Software Engineer

Lake Forest, IL · On-site +1

$124K - $207K/yr

Remote Req Number 329896 About Grainger W.W. Grainger, Inc., is a leading broad line distributor ... Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and ...

Danaher

Field Service Engineer - Chicago, IL

Gurnee, IL · On-site +1

$29 - $39/hr

And play a key part in driving annual revenue targets, supporting field service maintenance ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Kenosha, WI

Remote Desktop Support Engineer information

See Kenosha, WI salary details

$9

$26

$44

How much do remote desktop support engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote desktop support engineer in Kenosha, WI is $26.33, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $30.00 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
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The top searched job categories for Remote Desktop Support Engineer jobs in Kenosha, WI are:

What cities near Kenosha, WI are hiring for Remote Desktop Support Engineer jobs?

Cities near Kenosha, WI with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Kenosha, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,776 per year, or $26.3 per hour.

Software Engineer II - 333049

Grainger Businesses

Lake Forest, IL • Remote

$86K - $131K/yr

Full-time

Posted 24 days ago

Grainger rating

8.3

Company rating: 8.3 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

25th of 362 rated logistics

Job description

 

Work Location Type: Remote  

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

Grainger Corporate Services LLC is seeking a Software Engineer II in Lake Forest, IL with the following requirements: Bachelor’s degree in Engineering, Computer Science, Information Technology or related field plus 2 years of related experience. Will accept any level of experience in the following skills: Design and implement cloud infrastructure using Infrastructure as Code (IaC) tools such as AWS CloudFormation and AWS CDK to provision and manage AWS resources; Create and manage reusable Terraform modules to support modular and scalable infrastructure provisioning across multiple environments; Deploy and manage containerized applications using Kubernetes, including configuration of deployments for scaling, load balancing, and fault tolerance; Automate infrastructure and operational workflows by developing Python software to reduce manual tasks and improve efficiency. 100% remote work allowed.

Compensation: The anticipated base pay range for this position is $86,000 to $131,600 which reflects the potential base pay at the time of this posting. Base pay will depend on factors such as work location, relevant experience, and skills. Grainger reserves the right to amend, modify, or terminate compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

Rewards and Benefits: To learn about Grainger’s benefits, please visit: https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Please submit resume to https://jobs.grainger.com, reference job #333049 .

PERM-AK

 #LI-DNI

#IN-DNI 

 We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

What Grainger employees say

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About Grainger

Sourced by ZipRecruiter

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Industry

Office administration and facilities support services

Company size

10,000+ Employees

Headquarters location

Lake Forest, IL, US

Year founded

1927

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