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Remote Desktop Support Engineer Jobs in Frederick, MD

Datalab USA

Systems Analyst I

Germantown, MD · Remote

$65K - $75K/yr

Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems * Troubleshoot applications and operating systems while providing technical user support * Conduct remote ...

Leidos

Lead DevSecOps Engineer

Gaithersburg, MD · Remote

$110K - $145K/yr

... remote and high-dependency aviation environments. These efforts focus on delivering mission ... This position supports government programs and requires the ability to obtain and maintain a ...

Leidos

Senior Systems Engineer

Gaithersburg, MD · Remote

$112K - $154K/yr

... remote and high-dependency aviation environments. These efforts focus on delivering mission ... This position supports government programs and requires the ability to obtain and maintain a ...

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

Eliassen Group

DevOps Software Engineer

Gaithersburg, MD · Remote

$45 - $50/hr

Support physical hardware provisioning including PXE, boot, and kickstart. * Administer virtual ... Onsite presence required; remote work not applicable. Education Requirements: * Bachelor's degree ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Frederick, MD

Remote Desktop Support Engineer information

See Frederick, MD salary details

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$45

How much do remote desktop support engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support engineer in Frederick, MD is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $30.58 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

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For Remote Desktop Support Engineer jobs in Frederick, MD, the most frequently searched job titles are:

What cities near Frederick, MD are hiring for Remote Desktop Support Engineer jobs?

Cities near Frederick, MD with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,829 per year, or $26.8 per hour.

Jr. Data Engineer

Kalani Consulting, Inc.

Leesburg, VA • Remote

Full-time

Re-posted yesterday

Job description

JUNIOR DATA ENGINEER

REMOTE


Overview


Kalani Consulting, Inc. is a multi-award-winning small business based in Northern Virginia, proudly supporting federal government clients through expert Information Technology and Management Consulting services. We’re an employee-focused company that values hard work, integrity, and excellence—offering competitive benefits, meaningful opportunities, and a culture rooted in The Aloha Spirit.


Responsibilities

  • Engineer, build and maintain scalable automated data pipelines.
  • Build cloud data solutions and provide domain perspective on storage, big data platform services, serverless architecture, RDBMS, DW/DM, NoSQL databases and security.
  • Deploy, automate, maintain, and manage cloud-based production system, to ensure the availability, performance, scalability, and security of productions systems.
  • Implement best practices in management of data, including master data, reference data, metadata, data quality and lineage.
  • Support regular and ad-hoc data querying and analysis to understand customer behaviors.

Qualifications

  • BA or BS degree in CS, Information Systems, or related field.
  • Experience developing and deploying ETL pipelines using Apache Spark and/or Databricks.
  • Experience in SQL and/or Spark SQL.
  • Familiarity with Informatica a plus.
  • Knowledge of dimensional models in data warehouses.
  • Experience working on loading data to the Star Schema.

Preferred Qualification

  • Knowledge of and experience with automated testing.
  • Knowledge and experience of deployment of Spark Notebooks.

Clearance Requirement

Must be US Citizen with the ability to obtain and maintain a US Public Trust Suitability.


Kalani Consulting, Inc. is an equal opportunity employer that values the strength diversity brings to the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.