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Remote Desktop Support Engineer Jobs in Dallas, TX

Emergent Software

IT Support Technician

Fort Worth, TX · On-site +1

$45K - $55K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in ... Qualifications * 1-5 years of experience in IT support, help desk, desktop support, or a related ...

New

Addison Group

Enterprise Endpoint Engineer

Dallas, TX · Remote

$109K - $136K/yr

Enterprise Endpoint Engineer Location: Dallas, TX - Onsite 1 day a week Salary: $160k This position ... Desktop solutions * Define remote access architecture * Support hybrid and cloud workspace models

Generac

Sales Engineer - Data Centers

Dallas, TX · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

KEYENCE

Field Application Engineer '27

Frisco, TX · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

DataBank

IT Engineer 3 (Remote)

Dallas, TX · On-site +1

The IT Engineer 3 is responsible for handling complex technical issues escalated from Tier I and ... Support and manage software deployments, updates, and patches for the organization's desktop and ...

New

Resource Innovations

Energy Engineer

Dallas, TX · Remote

Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...

Resource Innovations

Energy Engineer

Dallas, TX · On-site +1

Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...

Wood Plc

Distribution Engineer (remote)

Dallas, TX · On-site +1

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Dallas, TX

Remote Desktop Support Engineer information

See Dallas, TX salary details

$9

$26

$45

How much do remote desktop support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote desktop support engineer in Dallas, TX is $26.70, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Dallas, TX? The most popular types of Desktop Support Engineer jobs in Dallas, TX are:
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What job categories do people searching Remote Desktop Support Engineer jobs in Dallas, TX look for? The top searched job categories for Remote Desktop Support Engineer jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Desktop Support Engineer jobs? Cities near Dallas, TX with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Dallas, TX as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,546 per year, or $26.7 per hour.

Senior Java Eclipse RCP/SWT Desktop Engineer - Plano, TX (Remote)

Lorven Technologies

Plano, TX • On-site, Remote

$119K - $157K/yr

Full-time

Re-posted 6 days ago

Job description

Our client seeks an Senior Java Eclipse RCP Desktop Engineer for a 12 Months project in Plano, TX Below is the detailed requirement
Job Title: Senior Java Eclipse RCP Desktop Engineer
Work location : Plano, TX (Remote)
Duration: 12 Months
Job Description:
  • Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience
  • 7+ years building Java thick-client desktop applications with Eclipse RCP:
    • Plugins/features/products, extension points, p2, perspectives/views/editors, Commands/Handlers/Contexts.
  • Expertise in OSGi:
    • Bundles, lifecycle, services, dependency injection/management, service tracking, modular isolation.
  • Strong SWT/JFace:
    • Layouts, events, custom widgets/controls, JFace viewers (Table/Tree), dialogs, wizards, actions.
  • Advanced Core Java (Java 8+):
    • Concurrency (threads, executors, futures, synchronization), collections, generics, streams, and design patterns (Factory, Strategy, Observer, Command, etc.).
  • Proven multithreaded UI experience:
    • Delivering long-running computations without UI freezes; correct use of the SWT single-threaded model and UI thread marshaling.
  • Performance & scalability:
    • Background jobs, cancellation, progress UI, memory/performance profiling, large dataset handling/virtualization.
  • Applied mathematics for scientific applications:
    • Calculus (including derivatives), geometry, statistical regression/line fitting, numerical methods; comfort validating algorithmic correctness and precision.
  • Geology/Geoscience domain experience (or demonstrable experience rapidly acquiring complex scientific domains).
  • Debugging & diagnostics:
    • Event tracing across OSGi/Eclipse contexts, thread dumps, heap/CPU profiling, logging frameworks.
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About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

Social media

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