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Remote Desktop Support Engineer Jobs in Chesterfield, VA

Digital Links Inc

AI Software Engineer

Glen Allen, VA · Remote

Remote (U.S.-based preferred) Clearance: Public Trust (Required / Must be eligible) Position ... These individuals will support federal programs by building scalable, secure, and user-centric ...

Motorola

Senior DevOps Engineer (US REMOTE)

Richmond, VA · Remote

$140K - $170K/yr

... s Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD ... Provision and support configuration of relational databases with an emphasis on high availability ...

TEEMA

Senior Automation Engineer

Richmond, VA · Remote

$72.50/hr

Build complex, automations using Power Automate Desktop (and similar RPAs) and Cloud Flows. Handle ... native API support. * Performance Tuning: Expertise in optimizing script execution and bot ...

HSS Careers

Remote Insurance Agent

Farmville, VA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

New

HSS Careers

Remote Insurance Agent

Colonial Heights, VA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

New

Stefanini Group

Alteryx Engineer

Richmond, VA · Remote

Stefanini is looking for an Alteryx Engineer/Developer - Remote For quick apply, please contact ... This role builds and supports scalable data workflows, applications, and integrations that power ...

Stefanini Group

Alteryx Engineer

Richmond, VA · Remote

Stefanini is looking for an Alteryx Engineer/Developer - Remote For quick apply, please contact ... This role builds and supports scalable data workflows, applications, and integrations that power ...

HSS Careers

Remote Insurance Agent

Hopewell, VA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

New

HSS Careers

Remote Insurance Agent

Petersburg, VA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

New

HSS Careers

Remote Insurance Agent

Richmond, VA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Stefanini Group

Alteryx Engineer

Richmond, VA · Remote

Stefanini is looking for an Alteryx Engineer/Developer - Remote For quick apply, please contact ... This role builds and supports scalable data workflows, applications, and integrations that power ...

HSS Careers

Remote Insurance Agent

Richmond, VA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Chesterfield, VA

Remote Desktop Support Engineer information

See Chesterfield, VA salary details

$9

$25

$43

How much do remote desktop support engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support engineer in Chesterfield, VA is $25.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $29.23 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

More about Remote Desktop Support Engineer jobs

What cities near Chesterfield, VA are hiring for Remote Desktop Support Engineer jobs?

Cities near Chesterfield, VA with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Chesterfield, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,383 per year, or $25.7 per hour.

Lead Software Engineer, Full Stack - Shopping (Remote)

Capital One

Richmond, VA • On-site, Remote

Full-time

Re-posted 7 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

89th of 174 rated banks

Job description

Lead Software Engineer, Full Stack - Shopping (Remote)
Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One Shopping, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.
We are seeking a Lead Software Engineer who is passionate about marrying data with emerging technologies. As a Lead Full Stack Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One Shopping.
What You'll Do:
  • Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
  • Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community
  • Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
  • Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Basic Qualifications:
  • Bachelor's Degree
  • At least 4 years of experience in software engineering (Internship experience does not apply)
  • At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)

Preferred Qualifications:
  • Master's Degree
  • 7+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go
  • 3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service
  • 4+ years of experience in open source frameworks
  • 1+ years of people management experience
  • 2+ years of experience in Agile practices
  • Experience leveraging interactive AI tooling to accelerate productivity, utilizing capabilities beyond basic code completion

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $179,400 - $204,700 for Lead Software Engineer
Richmond, VA: $179,400 - $204,700 for Lead Software Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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