Remote Desktop Support Engineer Jobs in Appleton, WI

Description
We are hiring a ERP Systems Engineer!!!
This position can be fully remote within the US. Must be willing to travel to any of our current or future locations.
Summary
The ERP Systems Engineer is responsible for the technical configuration, support, integration, and continuous improvement of the company's ERP and MES platforms.
This role ensures system stability, performance, data integrity, and operational alignment across manufacturing, supply chain, finance, and customer service functions.
The ERP Systems Engineer works closely with business stakeholders to translate operational needs into system solutions while maintaining strong technical ownership of architecture components, integrations, and customizations.
This is a hands-on technical role requiring both engineering depth and cross-functional collaboration.
ESSENTIAL RESPONSIBILITIES:
ERP System Ownership
• Serve as primary technical owner for ERP platforms (Friedman/Frontier, Epicor Manage 2000, Rootstock, M2M, QuickBooks)
• Configure, maintain, and optimize ERP modules across manufacturing, inventory, finance, and order management
• Ensure master data integrity (items, BOMs, routings, customers, vendors, GL mapping)
• Monitor system performance, reliability, and uptime
MES Integration & Manufacturing Systems
• Support and optimize integration between ERP and MES systems
• Ensure accurate production reporting, labor capture, and inventory transactions
• Partner with Operations to improve system-enabled shop floor processes
• Troubleshoot transaction flow between production and ERP systems
System Integration & Data Engineering
• Design, build, and maintain system integrations (API, EDI, middleware, SQL-based integrations)
• Develop reports, dashboards, and data extracts for operational visibility
• Manage data imports, migrations, and validation processes
• Support automation initiatives across ERP and manufacturing workflows
Technical Configuration & Customization
• Implement system enhancements, upgrades, and patches
• Develop custom reports, forms, workflows, and automation scripts
• Maintain technical documentation of configurations and integrations
• Ensure changes follow structured testing and deployment protocols
Continuous Improvement
• Identify process inefficiencies and recommend system-based improvements
• Collaborate with functional leaders to align system capabilities with business objectives
• Participate in ERP optimization and modernization initiatives
• Support future ERP consolidation or migration projects
Governance & Controls
• Maintain role-based access controls and user security
• Ensure financial and operational controls within ERP systems
• Support audit requirements and data compliance standards
CORE VALUES & GUIDING PRINCIPLES (CULTURE):
• Understands internal and external customers
• Assure a safe work environment
• Encourage individual development
• Demonstrates teamwork and flexibility/adaptability
• Demonstrates honesty
• Keep our commitments
• Think systemically and ensure constancy of purpose
• Lead with humility and respect every individual
• Focus on process, embrace scientific thinking, flow and pull value, assure quality at the source and seek perfection
Education & Experience
Required Qualifications
• Bachelor's degree in Information Systems, Engineering, Computer Science, or related field (or equivalent experience)
• 5+ years of hands-on ERP system configuration and support experience
• Experience with manufacturing ERP environments
• Strong SQL skills and database understanding
• Experience with ERP integrations (API, EDI, middleware)
• Understanding of manufacturing processes (BOMs, routings, work orders, MRP, inventory control)
• Experience supporting finance modules (GL, AP, AR, costing)
Preferred Qualifications
• Experience with Friedman/Frontier, Epicor, Rootstock, M2M, or similar manufacturing ERP systems
• MES system integration experience
• Experience with reporting tools (Power BI, SSRS, etc.)
• Experience in multi-ERP environments or ERP consolidation efforts
• Lean manufacturing or process improvement exposure
At TIDI Products we are committed to offering a comprehensive employee benefits program than help our employees stay healthy, feel secure and maintain a work/life balance.
About TIDI Products...
TIDI Products is a market leading manufacturing of disposable infection prevention products and patient safety products, headquartered in Neenah, WI. We have manufacturing and distribution facilities in Neenah, WI, Newport News, VA, Norristown and Littlestown, PA, United Kingdom and Tijuana, MX. And office space in Lincolnshire, IL TIDI provides best in class products and service to major healthcare products distributors and users worldwide.
We Support Care Givers and Protect Patients!!
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email WIHR@tidiproducts.com or call 920-751-4300 x 4044.
Equal Opportunity Employer
TIDI Products is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, family.
Estimated starting annual base salary pay ranges is $100,000.00 - $150,000.00 less applicable withholdings and deductions, paid on a bi-weekly basis. Please note that the actual compensation offered may vary based on relevant factors as determined by the Company, which may include, but is not limited to, location, experience, qualifications, education, skillset, and market conditions. The target base compensation for this role is in the low to middle of the range, with the top of the range reserved for only exceptional circumstances. TIDI Products offers a competitive benefits package to eligible full-time employees, which currently includes medical, dental, and vision plans, 401(k) with employer matching contributions, life insurance, paid time off, tuition reimbursement, and more, as well as paid sick leave in accordance with applicable law. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.