ZipRecruiter

Log In

1

Senior Desktop Support Engineer Jobs in Appleton, WI

CrossFire Group

Senior Materials Engineer

Oshkosh, WI · On-site

$102K - $140K/yr

SENIOR MATERIALS ENGINEER Location: Oshkosh, WI Job Type: 9-12 Month Contract | Potential Contract ... Support environmental testing, corrosion evaluations, and new product qualification activities.

Zobility

Senior Engineer

Oshkosh, WI · On-site

$55 - $59/hr

Support more senior engineers in the preparation of plans, designs, computation methods, and/or reporting. * Responsible for a project or part of a project of limited complexity. * May be responsible ...

Impact Networking

Systems Engineer I

Appleton, WI · On-site

$75K - $90K/yr

This role supports customer systems infrastructure and desktop computing through Impact's incident ... of senior engineers; and assist with planning changes and implementing corrective actions. This ...

Impact Networking

Systems Engineer I

Appleton, WI · On-site

This role supports customer systems infrastructure and desktop computing through Impact's incident ... of senior engineers; and assist with planning changes and implementing corrective actions. This ...

Intellectt Inc

Senior Industrial Engineer

Appleton, WI · On-site

$40.75 - $55.75/hr

Senior Industrial Engineering Location: Appleton, WI Description: Our client is seeking a Senior ... Lead Industrial Engineering teams supporting 4-5 manufacturing facilities. * Manage time studies ...

Ducommun

Senior Test Engineer

Appleton, WI · On-site

Senior Test Engineer The Senior Test Engineer is responsible for developing, implementing, and ... This role supports new product introduction (NPI), production testing, troubleshooting, yield ...

Ducommun

Senior Test Engineer

Appleton, WI · On-site

Senior Test Engineer The Senior Test Engineer is responsible for developing, implementing, and ... This role supports new product introduction (NPI), production testing, troubleshooting, yield ...

Faithtechnologies

Senior Electrical Engineer

Menasha, WI · On-site

$110K - $143K/yr

The Senior Electrical Engineer will support the Design Engineering team in the design and qualification of electrical components, sub-systems, multi-level assemblies, and system architecture of ...

Judge Group, Inc.

Electrification Engineer

Oshkosh, WI · On-site

$60 - $65/hr

Support senior engineers in preparing plans, designs, computation methods, and reports * Assist with projects of limited complexity in a support capacity * Design electrical parts and components to ...

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Appleton, WI

Senior Desktop Support Engineer information

See Appleton, WI salary details

$22K

$100.8K

$155.1K

How much do senior desktop support engineer jobs pay per year?

As of Aug 25, 2026, the average yearly pay for senior desktop support engineer in Appleton, WI is $100,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $121,500.00 per year, depending on experience, location, and employer.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are the most commonly searched types of Desktop Support Engineer jobs in Appleton, WI?

The most popular types of Desktop Support Engineer jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Senior Desktop Support Engineer jobs?

Cities near Appleton, WI with the most Senior Desktop Support Engineer job openings:

Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $100,757 per year, or $48.4 per hour.

L4 Desktop Support Engineer

Tata Consultancy Service Limited

Green Bay, WI • On-site

$70K - $74K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Must Have Technical/Functional Skills
1. Exp in Desktop Support /End user support Engg.
2. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio
3. Experience in Analytical Skills and process documentation
4. Must be passionate about contributing to an organization focused on continuously improving consumer experiences
5. Experienced documenting, tracking, and monitoring problems using applicable systems and tools.
6. Experienced in researching and resolving technical problems of moderate complexity, typically escalated from first line support teams.
Roles & Responsibilities
• The Desktop Support Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training.
• The Desktop Support performs advanced administrative/operational/customer support duties that require independent initiative and judgment
• The Desktop Support researches and resolves technical problems of moderate complexity, typically escalated from first line support teams
• Responds to escalated telephone, email, and online requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Decisions are typically focus on methods, tactics, and processes for completing administrative tasks/projects.
• Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. End-user devices (e.g., desktops/laptop/notebook/tablets)
• System software associated to End-User and Distributed Computing Services. Deskside support to End-Users as necessitated by the circumstances of the requester (e.g., Incidents, Service Requests, request of information) and Service Levels. Dispatch and monitor break/fix repairs, including Services performed by other 3rd party vendors.
• Work is managed and often guided by precedent and/or documented procedures/regulations/professional IMAC Services for hardware and software. Tracking of the inventory of in-scope software and hardware as required by Humana following asset management process.
Salary Range: $70,000- $74,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bon us, College Fund, Student Loan Refinancing.
#LI-DNI

Apply