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Remote Desktop Support Engineer Jobs in Alabama (NOW HIRING)

To support collaboration with customers, partners, and internal teams, this role requires ... Solid understanding of business process analysis, design and engineering methodologies and ...

Systems Engineer

Huntsville, AL · On-site +1

$61K - $141K/yr

Remote Work: Hybrid Job Number: R0234228 Location: Huntsville,AL,US Share job via: Share Systems ... To support engagement and effective communication, employees working virtually are generally ...

You will also lead technical discussions, mentor team members, and support secure cloud ... Utilize expertise in security engineering, secure architecture design, system and network security ...

Systems Engineer

Huntsville, AL · On-site +1

$61K - $141K/yr

Remote Work: Hybrid Job Number: R0242616 Location: Huntsville,AL,US Share job via: Share Systems ... To support engagement and effective communication, employees working virtually are generally ...

Analyze and resolve complex spatial data and software issues to support the stability and ... Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#)

Analyze and resolve complex spatial data and software issues to support the stability and ... Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#)

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...

Infrastructure / DevOps Engineer

Birmingham, AL · On-site +1

$49.50 - $67.75/hr

... Remote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in ... Experience supporting real-time or high-throughput systems (voice, streaming, or similar) * AWS ...

Infrastructure / DevOps Engineer

Birmingham, AL · On-site +1

$49.50 - $67.75/hr

... Remote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in ... Experience supporting real-time or high-throughput systems (voice, streaming, or similar) * AWS ...

Sr. Structural Engineer

Birmingham, AL · Remote

$94K - $127K/yr

Remote Role Job Type: 36 Months Contract Estimated Start Date :: 23 April 2024 · Bachelor of ... support structures, platform layout designs and calculations, hydro infrastructure equipment ...

Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...

Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...

Structural Engineer (Senior)

Birmingham, AL · On-site +1

$94K - $127K/yr

Contract Structural Engineer (Senior) -Remote Work We are looking for a Senior Structural Engineer ... Providing technical support to project managers and architects * Working with other engineers and ...

Showing results 41-60

Remote Desktop Support Engineer information

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
What are the most commonly searched types of Desktop Support Engineer jobs in Alabama? The most popular types of Desktop Support Engineer jobs in Alabama are:
What are popular job titles related to Remote Desktop Support Engineer jobs in Alabama? For Remote Desktop Support Engineer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Alabama look for? The top searched job categories for Remote Desktop Support Engineer jobs in Alabama are:
What cities in Alabama are hiring for Remote Desktop Support Engineer jobs? Cities in Alabama with the most Remote Desktop Support Engineer job openings:
Infographic showing various Remote Desktop Support Engineer job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Director, Value Engineering Lead (Remote - US)

Hexagon AB

Madison, AL • On-site, Remote

Full-time

Re-posted 21 days ago


Job description

Director, Value Engineering Lead (Remote - US)
Job Location (Short): Madison, Alabama-USA
Workplace Type: Remote
Req Id: 2914
Responsibilities
Octave is seeking a Director, Value Engineering Lead. This role will own Octave's value engineering discipline, frameworks, and scalable assets. Ensures Product, Sales, and Customer Success can consistently articulate and prove business outcomes across the portfolio.
  • Define and govern the enterprise value framework: standard methodologies, assumptions, approval processes, and version control across regions and segments.
  • Build and maintain scalable value assets-outcomes library, ROI/TCO models, business value assessments, and executive-ready narratives-by product family and solution area.
  • Partner with Product, Engineering, and Finance to translate technical capabilities into defensible, quantified economic outcomes; validate with customer evidence and post-implementation results.
  • Provide player/coach support on strategic deals: lead value discovery, structure the business case, and support executive-level value conversations.
  • Drive adoption of value tools and methodology through training, coaching, and integration into the sales process.
  • Success Measures
    • Adoption and usage of value tools and standardized narratives across commercial teams
    • Win-rate and discount improvement on value-supported deals
    • Value asset coverage across priority segments and refresh cadence
    • Customer evidence generated (quantified outcomes, case studies, references)

#LI-REMOTE #LI-RM
Education / Qualifications
  • 8-12+ years in value engineering, strategy consulting, sales engineering, or pricing/value roles in B2B technology
  • Strong financial modeling (ROI/TCO), executive storytelling, and cross-functional leadership
  • Comfort building scalable systems from scratch in ambiguous environments

About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Recruitment Fraud Alert
Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at careers@octave.com