ZipRecruiter

Log In

2

Remote Desktop Support Engineer Jobs in Huntsville, AL

Peraton

Virtual Desktop Engineer

Huntsville, AL · On-site +1

$80K - $128K/yr

Peraton is seeking an experienced systems Virtual Desktop Engineer to join our national ... Configure operating systems and support enterprise servers. * Install and configure database and ...

3-GIS

Support Specialist II

Huntsville, AL · On-site +1

Identify, document, and escalate issues to team leads or engineering as appropriate. * Track and ... ArcGIS Desktop/Pro * ArcGIS Server / ArcGIS Enterprise * Esri Portal * ArcGIS geoprocessing and ...

Summit 7 Systems

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc. * Monitor the remote monitoring and management system alerts and notifications and respond accordingly through ...

Summit 7 Systems

Service Desk Analyst

Huntsville, AL · Remote

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WAN and LAN connectivity, routers, firewalls, Wi-Fi, and securityBasic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc.Monitor the remote monitoring and management ...

ABB

Protection and Control Engineer

AL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

SAIC

OpenGL Developer

Huntsville, AL · On-site +1

$48.25 - $65/hr

SW Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance ... None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Open GL Developer to join ...

Booz Allen Hamilton, Inc.

Systems Engineer

Huntsville, AL · On-site +1

$61K - $141K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0242616 Location: Huntsville,AL,US Share job via: Share Systems ... To support engagement and effective communication, employees working virtually are generally ...

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Huntsville, AL

Remote Desktop Support Engineer information

See Huntsville, AL salary details

$9

$26

$45

How much do remote desktop support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote desktop support engineer in Huntsville, AL is $26.60, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.34 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

More about Remote Desktop Support Engineer jobs

What are popular job titles related to Remote Desktop Support Engineer jobs in Huntsville, AL?

For Remote Desktop Support Engineer jobs in Huntsville, AL, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Engineer jobs in Huntsville, AL look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Huntsville, AL are:

What cities near Huntsville, AL are hiring for Remote Desktop Support Engineer jobs?

Cities near Huntsville, AL with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Huntsville, AL as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $55,327 per year, or $26.6 per hour.

Application Support Engineer (Remote - US)

Hexagon AB

Madison, AL • On-site, Remote

Full-time

Posted 7 days ago

Job description

Application Support Engineer (Remote - US)
Job Location (Short): Alpharetta, Georgia-USA | Bogotá, D.C., Distrito Capital de Bogotá-COL | Houston, Texas-USA | Madison, Alabama-USA | São Paulo, São Paulo-BRA
Workplace Type: Remote
Req Id: 3183
Responsibilities
Are you a problem solver, someone who enjoys troubleshooting and resolving complex issues? Octave is seeking a full-time Software Consultant to join their global support team. The role offers flexibility, with limited travel required, and the option to work from either home or any one of Octave's office locations.
  • Works as part of a global team to support customers by troubleshooting and resolving technically complex support issues related to Octave's Solutions and interfaces.
  • Regularly interacts with solution development and product ownership teams to investigate problems, discuss, and document design issues, and provide customer feedback.
  • Possesses strong interpersonal skills and effectively communicates with internal and external stakeholders.
  • Accurately documents support activities and outcomes; Maintains knowledge base.
  • Develops strong proficiencies in Customer Relationship Management systems.
  • Maintains adherence to customer service level agreements.
  • Develops technical documents, instructions, and training for internal and external purposes.
  • Keeps updated on current Octave's solution portfolio through training and sprint reviews.
  • May conduct customer training or work on service activities when required.

Education / Qualifications
  • As a minimum possess strong competency of Intergraph Smart3D with knowledge of additional Octave Solutions an advantage.
  • Communicate via the telephone, email, online video, and in person, employing excellent oral and written communication skills.
  • Experience with Azure DevOps
  • Experience participating in consulting functions and services.
  • Customer Service experience and ability.
  • Degree qualification in a Mechanical/Chemical Engineering or related discipline or equivalent industry experience.
  • Fluency in the basic technologies underlying the IT industry.

About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Recruitment Fraud Alert
Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at careers@octave.com

Apply