Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...
Analyze and investigate * Provide explanations and interpretations within area of expertise ... Provide local and remote technical support for United Health Groups shared desktop applications
Analyze and investigate * Provide explanations and interpretations within area of expertise ... Provide local and remote technical support for United Health Groups shared desktop applications
Analyze and investigate * Provide explanations and interpretations within area of expertise ... Provide local and remote technical support for United Health Groups shared desktop applications
New
Analyze and investigate * Provide explanations and interpretations within area of expertise ... Provide local and remote technical support for United Health Groups shared desktop applications
New
Washington, DC · On-site +1
$70K - $95K/yr
The Ford Agency is actively recruiting for an IT Analyst for a top law firm in their DC office ... support services including troubleshooting assistance, problem resolution, and remote desktop ...
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Washington, DC · On-site +1
$70K - $95K/yr
The Ford Agency is actively recruiting for an IT Analyst for a top law firm in their DC office ... support services including troubleshooting assistance, problem resolution, and remote desktop ...
Woodbridge, VA · On-site +1
$37K - $45K/yr
Administrative Support Analyst Zeiders is an industry leader in military and family support. Our ... Preference for desktop publishing experience and using Visio in the work environment to develop ...
Woodbridge, VA · On-site +1
$37K - $45K/yr
Administrative Support Analyst Zeiders is an industry leader in military and family support. Our ... Preference for desktop publishing experience and using Visio in the work environment to develop ...
Washington, DC · Remote
$35 - $40/hr
Description: Onsite in Washington, DC Our client seeks an Executive / VIP Desktop Support ... You will support Office 365, VPN, Active Directory, remote tools, and VTC setups while handling ...
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Washington, DC · Remote
$35 - $40/hr
Description: Onsite in Washington, DC Our client seeks an Executive / VIP Desktop Support ... You will support Office 365, VPN, Active Directory, remote tools, and VTC setups while handling ...
Mclean, VA · On-site +1
$66K - $109K/yr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Mclean, VA · On-site +1
$66K - $109K/yr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Mclean, VA · On-site +1
$66K - $109K/yr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Mclean, VA · On-site +1
$66K - $109K/yr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Mclean, VA · On-site +1
$75K - $125K/yr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Mclean, VA · On-site +1
$75K - $125K/yr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Arlington, VA · On-site +1
$23 - $31/hr
Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Ability to analyze issues, identify root causes, and implement effective solutions. • Self ...
Arlington, VA · On-site +1
$23 - $31/hr
Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Ability to analyze issues, identify root causes, and implement effective solutions. • Self ...
Bethesda, MD · Remote
$64 - $73/hr
Application Support Analyst IV 1 Year Contract - Remote Position Summary The Application Support Analyst IV provides technical support for proprietary and custom applications used by business and ...
New
Quick apply
Bethesda, MD · Remote
$64 - $73/hr
Application Support Analyst IV 1 Year Contract - Remote Position Summary The Application Support Analyst IV provides technical support for proprietary and custom applications used by business and ...
New
$12.25 - $15.22
0% of jobs
$15.22 - $18.19
1% of jobs
$18.19 - $21.16
4% of jobs
$21.16 - $24.13
13% of jobs
$25.34 is the 25th percentile. Wages below this are outliers.
$24.13 - $27.10
17% of jobs
The median wage is $29.41 / hr.
$27.10 - $30.07
19% of jobs
$30.07 - $33.04
19% of jobs
$33.41 is the 75th percentile. Wages above this are outliers.
$33.04 - $36.01
13% of jobs
$36.01 - $38.98
7% of jobs
$38.98 - $41.95
4% of jobs
$41.95 - $44.92
2% of jobs
$12
$30
$44
A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.
As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.
To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.
For Remote Desktop Support Analyst jobs in Washington, DC, the most frequently searched job titles are:
The top searched job categories for Remote Desktop Support Analyst jobs in Washington, DC are:
Merrifield, VA • Remote
$20.75 - $26.25/hr
Contractor
Re-posted 24 days ago
Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – onsite
Responsibilities
Requirements
#M- #LI- Ref: #851-Rockville-S1
Sourced by ZipRecruiter
System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.
Business consulting services and recruiting and staffing services
5,001 - 10,000 Employees
Pittsburgh, PA, US
