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Remote Desktop Support Analyst Jobs in Middleton, WI

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... analysis, and system optimization. * Develop and support integrations with enterprise systems (e.g ...

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... analysis, and system optimization. * Develop and support integrations with enterprise systems (e.g ...

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... analysis, and system optimization. * Develop and support integrations with enterprise systems (e.g ...

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... analysis, and system optimization. * Develop and support integrations with enterprise systems (e.g ...

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... analysis, and system optimization. * Develop and support integrations with enterprise systems (e.g ...

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... analysis, and system optimization. * Develop and support integrations with enterprise systems (e.g ...

Benefit & Compensation Analyst (on site)

Madison, WI · Remote

$70K - $87K/yr

Madison, WI Full Time | Day | Monday-Friday | 8am-5pm (option for 1 Day/Week remote) Make a lasting ... If you are looking for a job that helps support meaningful, patient-centered care, this is your ...

Data Engineer

Madison, WI · On-site +1

$115K - $138K/yr

... support analytics and business intelligence initiatives. The ideal candidate will have a deep ... This is a remote position with periodic on-site presence required. Candidates must live and work in ...

Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing ... Ability to work collaboratively in a remote and cross-functional environment Preferred ...

Showing results 41-60

Remote Desktop Support Analyst information

See Middleton, WI salary details

$10

$26

$39

How much do remote desktop support analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote desktop support analyst in Middleton, WI is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $22.45 and $30.14 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What cities near Middleton, WI are hiring for Remote Desktop Support Analyst jobs?

Cities near Middleton, WI with the most Remote Desktop Support Analyst job openings:

ServiceNow IRM Developer (remote)

System One

Arlington, WI • Remote

$55.25 - $76/hr

Contractor

Re-posted 5 days ago


Job description

Job Title: ServiceNow IRM Developer (remote) Location: Remote Type: Contract Contractor Work Model: Remote – offsite

Responsibilities

  • Design, develop, and implement ServiceNow IRM solutions—including custom applications, workflows, forms, UI policies, business rules, and integrations—ensuring alignment with business and technical requirements.
  • Configure and maintain ServiceNow modules, primarily IRM, following best practices for maintainability and performance.
  • Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications and lead technical workshops to review design, architecture, and configuration approaches.
  • Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting, root cause analysis, and system optimization.
  • Develop and support integrations with enterprise systems (e.g., Azure AD, HR, ERP, monitoring tools) using REST, SOAP, APIs, and IntegrationHub, ensuring secure data exchange.
  • Ensure compliance by participating in code reviews, maintaining version control, ensuring security/privacy compliance, and contributing to technical documentation.
  • Build and maintain custom capabilities utilizing the Audit Management component of IRM.
  • Use JavaScript to develop integrations, business rules, and other components to meet client objectives.
  • Work with client base to develop and configure user interface components to meet client needs.
Requirements
  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • 3–5+ years of ServiceNow development or technical consulting experience.
  • Proven experience delivering at least one full-cycle ServiceNow implementation.
  • Strong knowledge of JavaScript, Glide API, HTML/CSS, and ServiceNow platform architecture.
  • Experience with Flow Designer, IntegrationHub, and Service Portal development.
  • Proven experience with UI Builder and Workspace configuration/manipulation.
  • Hands-on experience with ServiceNow integrations and API-based data exchange.
  • Familiarity with Agile delivery (Scrum or SAFe).
  • Strong understanding of ITIL and enterprise service management practices.
  • Excellent problem-solving and debugging skills.
  • Strong communication and client-facing presentation abilities.

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System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US