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Remote Desktop Support Analyst Jobs in Indiana (NOW HIRING)

CSAA

$79K - $105K/yr

As a Senior Commercial Insurance Analyst , you will support the overall business strategy by ... Please note we are hiring for this role remote anywhere in the United States with the following ...

Artech Information System LLC

deskside support

Richmond, IN · Remote

$18 - $23/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve ...

CSAA

Support the development of AIenabled and automated analytics capabilities * Leverage Industry data ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Harris

Lead and mentor a small team of customer support analysts, providing mentorship, performance ... Remote work and more! Why Join Our Team? Our small software business offers a collaborative ...

Harris

Lead and mentor a small team of customer support analysts, providing mentorship, performance ... Remote work and more! Why Join Our Team? Our small software business offers a collaborative ...

CSAA Insurance Group, a AAA Insurer

$39.75 - $54.75/hr

Job Title Business Solutions Analyst III (Guidewire) - Remote Requisition Number R7695 Business ... Support stake-holder engagement efforts (e.g., interviews, workshops) to elicit business and data ...

New

CSAA

$39.75 - $54.75/hr

Job Title Business Solutions Analyst III (Guidewire) - Remote Requisition Number R7695 Business ... Support stake-holder engagement efforts (e.g., interviews, workshops) to elicit business and data ...

CSAA

Serve as a strategic FP&A partner to the Personal Lines organization, supporting planning ... Please note we are hiring for this role remote anywhere in the United States with the following ...

Harris

CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Support Analysts, and other Implementation Specialists * Perform information collection during the ...

Harris

CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Support Analysts, and other Implementation Specialists * Perform information collection during the ...

S&S's Customer Information Systems

CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Support Analysts, and other Implementation Specialists * Perform information collection during the ...

CSAA

Solid understanding of business process analysis, design and engineering methodologies and ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.

CSAA

Leads complex analytical engagements supporting commercial insurance strategy, including ... Please note we are hiring for this role remote anywhere in the United States with the following ...

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All JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Indiana

Remote Desktop Support Analyst information

See Indiana salary details

$10

$25

$37

How much do remote desktop support analyst jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for remote desktop support analyst in Indiana is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $28.61 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Indiana? For Remote Desktop Support Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Indiana look for? The top searched job categories for Remote Desktop Support Analyst jobs in Indiana are:
What cities in Indiana are hiring for Remote Desktop Support Analyst jobs? Cities in Indiana with the most Remote Desktop Support Analyst job openings:
Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Indiana as of June 2026, with employment types broken down into 5% Locum Tenens, 62% Full Time, 21% Part Time, 8% Temporary, and 4% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $53,227 per year, or $25.6 per hour.

Senior Production Support Analyst

CMP.jobs

Indianapolis, IN • Remote

Contractor

Posted 26 days ago

Job description

Job Summary As a Senior Production Support Analyst, you will be responsible for supporting an internally developed annuity administration system/platform and will have the responsibility to monitor the system processing aligned with service level agreements. Working together with technical staff this will require a daily review and follow-up activities associated with nightly production processing. If there are errors in processing or issues with specific accounts, this position will be responsible for follow through to bring the issue to resolution. You will have the opportunity to work across the organization to engage subject matter expertise necessary to improve processing and resolve issues.

This position reports to Director – Solutions Delivery on the Solutions Delivery Team. Main Accountabilities • Provide guidance and oversight for the staff supporting this position. • Monitor system processing and failures. • Analyze and resolve issues with production applications and policies. • Review and resolve issues with policies, working with Operations. • Propose improvements to system processing and procedures. • Organize and maintain procedural documentation. • Coordinate with Operations and IT to set priorities. • Communicate the status of issues, timelines, and resourcing needs or constraints. • Assist with QA when necessary. • Assist with Production validation. • Availability during core hours 7-5 during the work week, with flexibility. Qualifications • Minimum of 3-5 years of annuity experience preferably within IT or Operations • Familiar with Insurance and Annuity Industry applications e.g. DTCC, NIPR • Solid Problem Solving and Analytical skills • Self-starter with the ability to drive assignments. • Ability to influence and build relationships across the organization. • Ability to manage multiple assignments. • Strong communication skills • Solid analytical, problem solving and strategic thinking skills to understand technical and business processes and issues and anticipate the impact and opportunities across various projects. Technical Skills: Experience working with Microservices technology, Kubernetes, GraphQL, Python, PostgreSQL, Microsoft Suite, Smart payables, and JIRA. Employment Type: Contract to Hire Location: Remote Reports To: Production Support Manager

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