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Remote Desk Jobs in Hamilton, ON (NOW HIRING)

Mortgage Agent

Mississauga, ON · Remote

CA$50K - CA$100K/yr

Ontario (Hybrid / Remote) Compensation: Commission-Based | Unlimited Earning Potential (Most agents ... We don't believe in handing you a desk and wishing you luck. We believe in developing exceptional ...

Role Summary At Third Octet, the Service Desk Analyst represents the technical front line between ... This role can be remote but needs to be able to visit local businesses in the GTA. What you'll do:

Remote Desk information

What is a remote desk?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a remote desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What are the key skills and qualifications needed to thrive as a remote desk specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are popular job titles related to Remote Desk jobs in Hamilton, ON?

For Remote Desk jobs in Hamilton, ON, the most frequently searched job titles are:

What job categories do people searching Remote Desk jobs in Hamilton, ON look for?

The top searched job categories for Remote Desk jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Remote Desk jobs?

Cities near Hamilton, ON with the most Remote Desk job openings:

Infographic showing various Remote Desk job openings in Hamilton, ON as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

Junior Project Coordinator (Remote)

Black & McDonald Limited

Hamilton, ON • Remote

Full-time

Retirement

Posted 6 days ago


Job description

ABOUT THIS CAREER OPPORTUNITY

Black & McDonald's Southwest Ontario Service team is growing! We are seeking a motivated, collaborative and detail-oriented individual to join our growing team. This role offers an excellent opportunity for an early-career professional to contribute, and grow, as part of a hard-working, enthusiastic and innovative team supporting service projects and operations across commercial, institutional, and industrial facilities.

Working primarily within Black & McDonald's existing client base in the Greater Hamilton & Waterloo areas, the Junior Project Coordinator position is focused around supporting the service business through safety & quality assurance activities, reporting, document creation & management, estimating support, project support and client coordination. This role requires strong communication and problem-solving skills, as well as the ability to coordinate and prioritize tasks effectively.

General duties & responsibilities include, but are not limited to:

  • Support Project Representatives, Operations Supervisors and Field Technicians in the planning, execution and successful completion of sold projects.
  • Assist with project scheduling, milestone tracking, budgeting, forecasting and progress reporting to ensure that project objectives, contract requirements, and company standards are met.
  • Consult with Project Representatives, Operations Supervisors, and Service Coordinators on upcoming maintenance and project work to ensure required resources, internally (peers, operations, manpower, field technicians, etc.) and externally (clients, suppliers, sub-contractors, consultants, authorities, etc.) are available.
  • Coordinate activities between field staff, subcontractors, suppliers, and clients.
  • Assist with job opening (work order creation), purchase orders, shop drawings, insurance certificates, preparation of notice of project, form 1000's, and other authority or documentation requirements (e.g. ESA, TSSA, MoL)
  • Maintain accurate project documentation, records, and document control systems, and assist with project closeout activities, equipment list updates, drawings/layouts and turnover documentation.
  • Work with Operations team on proactive recommendations for clients, and help prepare technician recommendation estimates (#4s) and client facing documents.
  • Collaborate with external contractors and service providers to obtain quotes, schedule repairs, and ensure work is completed to high standards.
  • Attend client/project sites as required to verify/execute work, liaise with clients/other divisions, support sales or client initiatives.
  • Responsible for solving problems and/or conflicts in a professional manner while maintaining open and timely communication with the client and internal/external stakeholders.
  • Build and maintain strong relationships with clients, subcontractors, vendors, and internal stakeholders.
  • Promote and support a strong safety culture, while ensuring compliance with company health and safety policies and applicable regulations.
  • Assemble safety boards, assist with safety plans & monitoring of related safety activity
  • Photo documentation & management.
  • Attend regular service, project & safety meetings
  • Other duties as assigned

COMPETENCY REQUIREMENTS

  • Change orientation
  • Continuous Learning
  • Customer Focus
  • Holds Self and Others Accountable
  • Problem Solving and Innovation
  • Teamwork and Collaboration
  • Values and Respects Others

EDUCATION REQUIREMENTS

Post Secondary degree or diploma in any of the following or similar fields:

  • Mechanical/Electrical/Civil Engineering
  • Engineering Technology, Construction Management or Energy Systems & Sustainability
  • Equivalent industry experience as a skilled tradesperson in HVAC/R, Electrical, Plumbing, etc.

WORK EXPERIENCE REQUIREMENTS

  • 1-3 years' experience in a related field is an asset
  • Knowledge in HVAC/R, Combustion, Plumbing and Electrical Fields an asset

WORK ENVIRONMENT

  • Southwest Ontario Oakville (Halton) up to Orangeville, East of Woodstock, South to Niagara/Fort Erie
  • Driving in this region to get to/from relevant sites
  • Office desk/computer, meeting rooms, back shop, sea containers
  • Home remote working, computer
  • Client sites mechanical rooms, process areas, roofs, warehouses, office spaces, classrooms, meeting halls, etc.
  • Supplier facilities parts, material pick-ups, warehouses, shops

SKILLS AND ABILITIES

  • General knowledge of the built environment (building/facility/process) mechanical, heating, cooling, plumbing, electrical, energy systems including related standards & good practice
  • Proactive problem-solver with a strong sense of accountability and follow-through
  • Proficient knowledge & understanding of organization & time management ability to manage several activities concurrently often with tight timelines
  • Able to work independently and as part of a team in a fast-paced work environment
  • Willingness to learn, grow, and take on new challenges
  • Strong communications skills, both written and verbal, with advanced multi-tasking skills
  • Valid Ontario G class drivers license and willing/able to travel throughout Southwestern Ontario
  • Proficient user of Office365 software (e.g. Word, Excel, PowerPoint, Teams, etc.)
  • Able to obtain federal, provincial and/or local security clearances (such as a criminal background check)

The expected salary range for this role is between $55,000 and $65,000. The starting salary will be based on several factors such as the successful candidate's qualifications, including but not limited to education and experience. Salary is one component of Black & McDonald's total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual performance bonus, career development programs, and other HR programs.

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

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