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Remote Desk Jobs in Toronto, ON (NOW HIRING)

The Manger, Service Desk will manage day to day operations of the Service Desk and the organizational hardware environment to ensure laptops, PCs and devices are performing optimally, to ensure high ...

Remote Contact Centre Agent

Toronto, ON · Remote

CA$20 - CA$22/hr

Collaborating with your contact centre and help desk teams to respond to customer inquiries via ... Remote work must be conducted from within Canada. Exceptional candidates will be fluent both ...

Remote Role Responsibilities * Build business cases and investment appraisals using NPV , IRR , and ... Analyze pricing and discount economics to support price setting and deal desk approvals with margin ...

Remote Role Responsibilities * Build business cases and investment appraisals using NPV , IRR , and ... Analyze pricing and discount economics to support price setting and deal desk approvals with margin ...

Grants Associate (Remote)

Toronto, ON · Remote

CA$49K - CA$60K/yr

Remote - Canada (Candidates based in British Columbia, Alberta, Manitoba, Saskatchewan, Ontario ... Identify, track, and share emerging equitable philanthropic funding approaches by conducting desk ...

Educate prospects who may not have considered remote assistants, virtual assistants, offshore ... The ability to run your own desk while still collaborating well across teams. * A genuine eagerness ...

Mortgage Agent

Mississauga, ON · Remote

CA$50K - CA$100K/yr

Ontario (Hybrid / Remote) Compensation: Commission-Based | Unlimited Earning Potential (Most agents ... We don't believe in handing you a desk and wishing you luck. We believe in developing exceptional ...

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Mortgage Agent

Toronto, ON · Remote

CA$50K - CA$100K/yr

Ontario (Hybrid / Remote) Compensation: Commission-Based | Unlimited Earning Potential (Most agents ... We don't believe in handing you a desk and wishing you luck. We believe in developing exceptional ...

Mortgage Agent

Vaughan, ON · Remote

CA$50K - CA$100K/yr

Ontario (Hybrid / Remote) Compensation: Commission-Based | Unlimited Earning Potential (Most agents ... We don't believe in handing you a desk and wishing you luck. We believe in developing exceptional ...

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Showing results 1-20

Remote Desk information

See Toronto, ON salary details

$17.7K

$62.7K

$154.1K

How much do remote desk jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote desk in Toronto, ON is $62,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,061.00 and $85,413.00 per year, depending on experience, location, and employer.

What is a remote desk?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a remote desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What are the key skills and qualifications needed to thrive as a remote desk specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the most commonly searched types of Desk jobs in Toronto, ON?

The most popular types of Desk jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Remote Desk jobs?

Cities near Toronto, ON with the most Remote Desk job openings:

Infographic showing various Remote Desk job openings in Toronto, ON as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $62,688 per year, or $30.1 per hour.

Service Desk Technician

TSA The Salvation Army TSA

Toronto, ON • Remote

CA$91K/yr

Full-time

Posted 4 days ago


Job description

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose:

As a Service Desk Technician, you'll play a key role in keeping our team productive and empowered. You'll ensure that our technology runs smoothly so employees can focus on their work with confidence. In this role, you'll troubleshoot and resolve support requests within established SLAs, using a range of diagnostic tools and ticketing systems.

You'll be the goto expert for handson technical support, providing both remote and inperson assistance to deliver an exceptional enduser experience.

This is an entirely remote role.

Key Accountabilities:

  • Provide support to incoming requests via telephone, web portal, email and chat to ensue courteous, timely and effective issue resolution

  • Use remote tools and diagnostic utilities to aid in troubleshooting

  • Research solutions through internal and external knowledgebase

  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes

  • Record, track, and document the service desk incident-solving process, including all decisions made and actions taken, through to final resolution

  • Assist in software releases, rollouts, and installations according to change management best practices

  • Hardware setups and configurations according to departmental and/or manufacturer specifications

  • Create, modify and remove/disable accounts

  • Escalate incidents with accurate documentation to suitable technician when required

  • Identify common incidents and inform management to emerging trends in incidents

  • Develop help sheets and FAQ lists for end users

  • Contribute to technician knowledgebase and training as needed

  • Provide suggestions for continual improvement

Education and Experience Qualifications:

  • Certificate from a recognized college or technical school.

  • Must have ITIL Foundations and A+ Certification.

  • Application support experience with Microsoft Productivity Suite.

  • Three (3) to five (5) years' experience in relevant field. Strong knowledge of computer hardware and multifunction devices across both Windows 11 and macOS environments.

  • Experienced in supporting Microsoft 365 productivity applications and using diagnostic utilities to troubleshoot issues.

  • Expertise and strong skills with ServiceNow and O365 administration, Active Directory, and Azure AD.

  • Solid understanding of core networking principles, including TCP/IP, VPN, DNS, and DHCP.

  • Comfortable working within ITILaligned processes and applying ITIL best practices.

  • Excellent written, verbal, and interpersonal communication skills, with strength in rapport building and active listening.

Compensation:

The target hiring range for this position is $60,715.20 to $75,920.00 with a maximum of $91,104.00.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.