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Remote Desk Adjuster Jobs in Iowa (NOW HIRING)

CBCS

Workers Compensation Claims Adjuster

Dubuque, IA · On-site +1

$62K - $80K/yr

Workers Compensation Claims Adjuster Location: Work from Home Who says you can't have it all? Cottingham & Butler Claims Services (CBCS) is offering the opportunity to work in a fast-paced and ...

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Remote Desk Adjuster information

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$29.6K

$61K

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How much do remote desk adjuster jobs pay per year?

As of Aug 27, 2026, the average yearly pay for remote desk adjuster in Iowa is $60,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $70,400.00 per year, depending on experience, location, and employer.

What is a remote desk adjuster?

A Remote Desk Adjuster is an insurance professional who evaluates and processes claims from a remote location, rather than in the field. They review policy details, assess damages through photos and reports, and determine appropriate settlements based on the policyholder’s coverage. Using phone calls, emails, and video conferencing, they communicate with claimants, contractors, and other stakeholders to ensure accurate claim resolutions. This role requires strong analytical, communication, and negotiation skills, along with proficiency in claims management software.

What does a remote desk adjuster do?

As a Remote Desk Adjuster, your day typically involves reviewing insurance claims, investigating supporting documentation, and communicating with policyholders and third parties via phone, email, or video calls. You'll often assess property damage or liability claims remotely, utilize specialized software to document findings, and collaborate with field adjusters or other departments when necessary. The role is largely independent but often features regular virtual team meetings for updates and case reviews. Balancing a steady caseload while providing prompt, professional service is central to succeeding in this position.

What skills and qualifications are needed to be a remote desk adjuster?

To thrive as a Remote Desk Adjuster, you need strong analytical skills, attention to detail, and a solid understanding of insurance policies, typically paired with previous claims adjusting experience or relevant certifications. Proficiency with claims management software, digital communication platforms, and familiarity with industry standards like Xactimate or Symbility is often required. Excellent communication, empathy, and time management skills help you interact effectively with policyholders and team members while handling multiple claims. These abilities are vital for delivering accurate assessments, ensuring timely resolutions, and maintaining customer satisfaction in a fast-paced remote environment.

What are popular job titles related to Remote Desk Adjuster jobs in Iowa?

For Remote Desk Adjuster jobs in Iowa, the most frequently searched job titles are:

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The top searched job categories for Remote Desk Adjuster jobs in Iowa are:

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Remote Desk Adjuster jobs near you
Infographic showing various Remote Desk Adjuster job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $60,998 per year, or $29.3 per hour.

Senior Workers Compensation Claims Adjuster - IA

West Des Moines, IA • Remote

Gallagher
Insurance Services • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

212th of 312 rated insurance

Good employer

Recommended by parents

Respectful managers

Learn more about Gallagherexternal

$60K - $78K/yr

Full-time

Posted 24 days ago

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics: 

  • Claims Background: Workers Compensation
  • Jurisdictional Experience: IA
  • Active Adjusters' licenses: IA
  • Location: This role is eligible for fully remote work 

How you'll make an impact
  • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
  • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
  • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
  • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
  • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. 

About You

As a key member of our experienced Claims Adjuster team, you will: 

  • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
  • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
  • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications: 

  • High School Diploma.
  • Minimum of 5 years related claims experience.
  • Appropriately licensed and/or certified in all states in which claims are being handled.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software. 

Desired: 

  • Bachelor's Degree

#LI-KD1

#LI-Remote

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

As a key member of our experienced Claims Adjuster team, you will: 

  • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
  • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
  • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications: 

  • High School Diploma.
  • Minimum of 5 years related claims experience.
  • Appropriately licensed and/or certified in all states in which claims are being handled.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software. 

Desired: 

  • Bachelor's Degree

#LI-KD1

#LI-Remote

#WorkersComp

Education:UNAVAILABLEEmployment Type: FULL_TIME

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